Advertisement

08.22.2008 at 08:00AM PDT, ID: 23670438
[x]
Attachment Details
[x]
The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

  • The Grade of the Solution
  • The Zone Rank of the Expert Providing the Solution
  • The Number of Author and Expert Comments
  • The Number of Experts Contributing
  • The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!

7.9

Enquiry form not submitting

Asked by IvanHowarth in VB Controls

Tags:

Dear Lords of the solution,

I have created an enquiry form at - http://www.aecmaintenance.co.uk/airCon_enquiries.asp and the corresponding page is - http://www.aecmaintenance.co.uk/airConPost2.asp.

The error message I get from IE7 upon attempting to submit is:

Line: 1
Char: 1
Error: 'document.contact' is null or not an object
Code: 0
url: http://www.aecmaintnenance.co.uk/airCon_enquiries.asp

Please could you find the time to help me isolate the problem here. I can't see anything out of order. What am I missing.

The rest of the site's forms work correctly and this new one is pretty much the same but longer.

Kind Regards

Winston Hazel C/o Ivan Howarth.Start Free Trial
1:
2:
3:
4:
5:
6:
7:
8:
9:
10:
11:
12:
13:
14:
15:
16:
17:
18:
19:
20:
21:
22:
23:
24:
25:
26:
27:
28:
29:
30:
31:
32:
33:
34:
35:
36:
37:
38:
39:
40:
41:
42:
43:
44:
45:
46:
47:
48:
49:
50:
51:
52:
53:
54:
55:
56:
57:
58:
59:
60:
61:
62:
63:
64:
65:
66:
67:
68:
69:
70:
71:
72:
73:
74:
75:
76:
77:
78:
79:
80:
81:
82:
83:
84:
85:
86:
87:
88:
89:
90:
91:
92:
93:
94:
95:
96:
97:
98:
99:
100:
101:
102:
103:
104:
105:
106:
107:
108:
109:
110:
111:
112:
113:
114:
115:
116:
117:
118:
119:
120:
121:
122:
123:
124:
125:
126:
127:
128:
129:
130:
131:
132:
133:
134:
135:
136:
137:
138:
139:
140:
141:
142:
143:
144:
145:
146:
147:
148:
149:
150:
151:
152:
153:
154:
155:
156:
157:
158:
159:
160:
161:
162:
163:
164:
165:
166:
167:
168:
169:
170:
171:
172:
173:
174:
175:
176:
177:
178:
179:
180:
181:
182:
183:
184:
185:
186:
187:
188:
189:
190:
191:
192:
193:
194:
195:
196:
197:
198:
199:
200:
201:
202:
203:
204:
205:
206:
207:
208:
209:
210:
211:
212:
213:
214:
215:
216:
217:
218:
219:
220:
221:
222:
223:
224:
225:
226:
227:
228:
229:
230:
231:
232:
233:
234:
235:
236:
237:
238:
239:
240:
241:
242:
243:
244:
245:
246:
247:
248:
249:
250:
251:
252:
253:
254:
255:
256:
257:
258:
259:
260:
261:
262:
263:
264:
265:
266:
267:
268:
269:
270:
271:
272:
273:
274:
275:
276:
277:
278:
279:
280:
281:
282:
283:
284:
285:
286:
287:
288:
289:
290:
291:
292:
293:
294:
295:
296:
297:
298:
299:
300:
301:
302:
303:
304:
305:
306:
307:
308:
309:
310:
311:
312:
313:
314:
315:
316:
317:
318:
319:
320:
321:
322:
323:
324:
325:
326:
327:
328:
329:
330:
331:
332:
333:
334:
335:
336:
337:
338:
339:
340:
341:
342:
343:
344:
345:
346:
347:
348:
349:
350:
351:
352:
353:
354:
355:
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head>
<title>Air Conditioning Service - Customer enquiries</title>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
<link href="accessible2.css" rel="stylesheet" title="UPS Maintenance Division Homepage" type="text/css">
<link href="aecstyle2.css" rel="stylesheet" title="UPS Maintenance Division Homepage" type="text/css">
<link href="csshorizontalmenu.css" rel="stylesheet" title="UPS Maintenance Division Homepage" type="text/css">
 
      <link rel="shortcut icon" href="favicon.ico">
      <link rel="icon" href="animated_favicon1.gif" type="image/gif">
 
<!--[if IE]>
<style type="text/css" media="screen">
body {
behavior: url(csshover.htc);
font-size: 100%;
}
 
#menu ul li {float: left; width: 100%;}
#menu ul li a {height: 1%;} 
 
#menu a, #menu h2 {
font: 0.7em/1.4em arial, helvetica, sans-serif;
}
</style>
<![endif]-->
 
<script type="text/javascript" src="csshorizontalmenu.js">
 
 
</script>
<script language="JavaScript" type="text/JavaScript">
<!--
function MM_openBrWindow(theURL,winName,features) { //v2.0
  window.open(theURL,winName,features);
}
//-->
</script>
</head>
 
 
<body>
<div align="center"><!--#include file="includes/topKeywords.asp"--> </div>
  <table width="740" border="0" align="center" cellpadding="0" cellspacing="0" id="UPSMaintenanceBanner">
    <tr valign="bottom"> 
    <td height="140" colspan="9" background="pictures/imagebanner.jpg"> <table width="100%" height="95" border="0" cellpadding="0" cellspacing="0">
        <tr> 
          <td width="166" height="130" rowspan="2" valign="middle"> <div align="center"><a href="http://www.aecmaintenance.co.uk"><br>
                <img src="Pictures/AECLogo.gif" alt="AEC Company Logo and link back to maintenance home page" title="AEC Company logo and link back to maintenance homepage." name="AECLogo" width="152" height="77" border="0" id="AECLogo"></a></div></td>
          <td width="477" height="54" valign="bottom">&nbsp;</td>
          <td width="106" valign="bottom">&nbsp;</td>
        </tr>
        <tr> 
          <td width="460" valign="bottom" class="Logo"><h1 align="left"><font size="3">Air 
              Conditioning Enquiries Form</font></h1></td>
          <td width="106" valign="middle"><div align="right" class="softwareQuote"></div></td>
        </tr>
      </table></td>
  </tr>
  <!-- BEGIN Top level Navigation Dynamic Include file -->
  <tr> 
    <td height="50" colspan="9" align="center" valign="top" bgcolor="#FFFFFF" class="BoldPrice"> 
      <!--#include file="includes/topLevel_nav.asp"--> <p>&nbsp;</p>
  
  <!-- BEGIN CONTENT AREA -->
  <tr valign="middle"> 
    <td colspan="9"> <div align="left"> 
        <table width="100%" height="100%"  border="0" cellpadding="0" cellspacing="0">
          <tr> 
            <td width="172" rowspan="2" valign="top" bgcolor="#EEEEEE"> <!--#include file="includes/leftcolumn.asp"--> </td>
            <td height="410" valign="top" bgcolor="#FFFFFF"> <h2 class="kVA"><span class="BoldLinks"><img src="redArrow.gif" alt="Arrow" name="Arrow" width="19" height="12" id="Arrow"><span class="RedTitle"> 
                Air Conditioning</span></span><span class="RedTitle"> Service 
                - Customer Enquiry Form</span></h2>
              <p align="center"> <span class="Text">Please provide as much information 
                as possible so that we can process your request effectively!</span></p>
              <p align="center"><span class="text"><strong>Your details will only 
                be used to help us with this request</strong><strong></strong></span><strong><br>
                </strong>
				
<!-- Air Con Service Details Form Begins -->
              </p>
              <form action="airConPost2.asp" method="post" name="airCon_enquiries" id="airCon_enquiries">
                <table width="95%" align="center" cellpadding="2" cellspacing="0" id="airConEnquiries">
                  <tr valign="middle" bgcolor="#CFCFCF" class="text"> 
                    <td height="30" colspan="3"><div align="center"><span class="Title2"><strong><font color="#333333">Air Conditioning Service - Customer enquiry</font></strong></span><strong><font size="3"><br>
                        </font></strong></div></td>
                  </tr>
                  <tr class="Text"> 
                    <td width="48%" valign="top">Manufacturer of Unit<br></td>
                    <td colspan="2" valign="top"> <input name="Unit Maunfacturer" type="text" id="unitMaunfacturer2" size="30"> 
                      <div align="right"></div></td>
                  </tr>
                  <tr class="Text"> 
                    <td valign="top">Model</td>
                    <td colspan="2" valign="top"> <p> 
                        <input name="Model" type="text" id="model2" size="30">
                      </p></td>
                  </tr>
                  <tr class="Text"> 
                    <td valign="top">Serial Number</td>
                    <td colspan="2" valign="top"> <p> 
                        <input name="Serial Number" type="text" id="serialNumber2" size="30">
                      </p></td>
                  </tr>
                  <tr class="Text"> 
                    <td valign="top">Number of Units requiring servicing</td>
                    <td colspan="2" valign="top"><p> 
                        <input name="Number of Units" type="text" id="numberOfunits2" size="10">
                      </p></td>
                  </tr>
                  <tr class="Text"> 
                    <td height="34" valign="top">Service visits per year<br>
                        (provided by current provider)</td>
                    <td colspan="2" valign="top"><p> 
                        <input name="Service Visits Per Year" type="text" id="ServiceVisitsPerYear2" size="10">
                        <label> </label>
                      </p></td>
                  </tr>
                  <tr class="Text"> 
                    <td height="34" valign="top">Please list 
                        service of associated equipment to be included?<br>
                        (pumps, pressurisation, units, etc.)</td>
                    <td colspan="2" valign="top"><p> 
                        <textarea name="Associated Equipment Service" cols="30" rows="5" id="AssociatedEquipmentService2"></textarea>
                        <br>
                        <br>
                      </p></td>
                  </tr>
                  <tr valign="middle" bgcolor="#EEEEEE" class="Text"> 
                    <td height="42" colspan="2" bgcolor="#EEEEEE">Should 
                        service include all filters, belts and humidifier bottles? 
                        <em>Please note belts have at least a 4 month life span 
                        unless operatives on site change these</em> 
                        <label> </label>
                      </td>
                    <td width="19%"><label> 
                      <input name="Service include Yes" type="checkbox" id="ServiceInclude_Yes2" value="checkbox">
                      Yes</label> <label> 
                      <input name="Service include No" type="checkbox" id="ServiceInclude_No2" value="checkbox">
                      No</label> </td>
                  </tr>
                  <tr valign="middle" class="Text"> 
                    <td height="42" colspan="2"><div align="left">Cleaning 
                        of all drip trays and drain pipes from AC to be included?
                        <label> </label>
                      </div>
                      </td>
                    <td><label> 
                      <input name="Drip Tray Cleaning Yes" type="checkbox" id="DripTrayCleaning_Yes2" value="checkbox">
                      Yes</label> <label> 
                      <input name="Drip Tray Cleaning No" type="checkbox" id="DripTrayCleaning_No2" value="checkbox">
                      No</label> </td>
                  </tr>
                  <tr valign="middle" bgcolor="#EEEEEE" class="Text"> 
                    <td height="42" colspan="2"><div align="left">Cleaning 
                        of condensers with cleaning fluids/nitrogen/pressure washer/compresssed 
                        air (twice a year)
                        <label></label>
                      </div>
                      </td>
                    <td><label> 
                      <input name="Condenser Cleaning Yes" type="checkbox" id="CondenserCleaning_Yes2" value="checkbox">
                      Yes</label> <label> 
                      <input name="Condenser Cleaning No" type="checkbox" id="CondenserCleaning_No2" value="checkbox">
                      No</label> </td>
                  </tr>
                  <tr valign="middle" class="Text"> 
                    <td height="42" colspan="2"><div align="left">Any 
                        system with more than 30 kilos of refrigerant requires 
                        a six monthly check for leaks and 300 kilos every quarter. 
                        (to be included)? Fgas Regs.
                        <label> </label>
                      </div>
                      </td>
                    <td><label> 
                      <input name="Fgas Regs Yes" type="checkbox" id="FgasRegs_Yes2" value="checkbox">
                      Yes</label> <label> 
                      <input name="Fgas Regs No" type="checkbox" id="FgasRegs_No2" value="checkbox">
                      No</label> </td>
                  </tr>
                  <tr valign="middle" bgcolor="#EEEEEE" class="Text"> 
                    <td height="42" colspan="2"><div align="left">If 
                        Glycol/water chilled, does a chemical and bacteria check 
                        need to be carried out every 12 months?
                        <label> </label>
                      </div>
                      </td>
                    <td><label> 
                      <input name="Chemical_Bacteria check Yes" type="checkbox" id="Chemical_Bacteriacheck_Yes2" value="checkbox">
                      Yes</label> <label> 
                      <input name="Chemical_Bacteria check No" type="checkbox" id="Chemical_Bacteriacheck_No2" value="checkbox">
                      No</label> </td>
                  </tr>
                </table>
<!-- Air Con Service Details Form Ends -->
				
                <br>
				
<!-- Personal Information Form Begins -->
                <table width="95%" border="0" align="center" cellpadding="2" cellspacing="0" id="enquiryContactDetails">
                  <tr bgcolor="#CFCFCF"> 
                    <td height="30" colspan="2" class="Title2"><div align="center"><font color="#333333">Please provide your contact details</font></div></td>
                  </tr>
                  <tr> 
                    <td width="26%" class="Text">Name</td>
                    <td width="74%"><input name="name" type="text" id="name2" size="42"> 
                    </td>
                  </tr>
                  <tr> 
                    <td class="Text">Email Address</td>
                    <td><input name="email" type="text" id="email2" size="42"> 
                    </td>
                  </tr>
                  <tr> 
                    <td class="Text">Telephone</td>
                    <td><input name="telephone" type="text" id="telephone2"> </td>
                  </tr>
                  <tr> 
                    <td class="Text">Fax</td>
                    <td><input name="fax" type="text" id="fax2"></td>
                  </tr>
                  <tr> 
                    <td class="Text">Website</td>
                    <td><input name="website" type="text" id="website2"></td>
                  </tr>
                  <tr> 
                    <td valign="top" class="Text">Company</td>
                    <td><input name="company" type="text" id="company2" size="46"> 
                    </td>
                  </tr>
                  <tr> 
                    <td valign="top" class="Text">Address</td>
                    <td><input name="address1" type="text" id="address1" size="46"> 
                      <br> <input name="address2" type="text" id="address2" size="46"> 
                    </td>
                  </tr>
                  <tr> 
                    <td class="Text">Town</td>
                    <td class="Text"><input name="town" type="text" id="town2" size="30"></td>
                  </tr>
                  <tr> 
                    <td class="Text">County</td>
                    <td class="Text"><input name="county" type="text" id="county2" size="46"></td>
                  </tr>
                  <tr> 
                    <td class="Text">Postcode</td>
                    <td class="Text"><input name="postcode" type="text" id="postcode2" size="20"></td>
                  </tr>
                  <tr> 
                    <td valign="top" class="Text">Useful comments</td>
                    <td class="Text"><textarea name="message" cols="30" rows="5" id="message2"></textarea></td>
                  </tr>
                  <tr> 
                    <td class="SmallBl">&nbsp;</td>
                    <td class="SmallBl"><a href="javascript:document.contact.submit()"><img src="Pictures/submitButton.gif" alt="submit" name="SubmitButton" width="70" height="21" border="0" id="SubmitButton"></a> 
					
                    </td>
                  </tr>
                </table>
                </form>
 <!-- Personal Information Form Ends -->
 
 
              <div align="center"><span class="text">Contact us for advice, free 
                quotation or if you want any other information on our products.</span></div></td>
          </tr>
          <tr> 
            <td height="27" valign="bottom" bgcolor="#FFFFFF"><div align="right">
                <p>&nbsp;</p>
                <table width="100%" align="center" cellpadding="4" cellspacing="0">
                  <tr class="text"> 
                    <td width="29%" valign="top"> <div align="right"><strong>By 
                        phone:</strong></div></td>
                    <td colspan="2"><p>tel: 0800 136 993 <strong>UK Only</strong><br>
                        tel: +44 (0)1246 439867 <strong>International customers</strong><br>
                        fax: +44 (0)1246 431 444 </p></td>
                  </tr>
                  <tr class="text"> 
                    <td valign="top"> <div align="right"><strong>By e-mail: </strong></div></td>
                    <td colspan="2"><a href="mailto:info@aecmaintenance.co.uk">info@aecmaintenance.co.uk</a></td>
                  </tr>
                  <tr class="text"> 
                    <td valign="top"> <div align="right"><strong>By post:</strong></div></td>
                    <td width="46%"><p>AEC Maintenance,<br>
                        Systems House,<br>
                        Eckington Business Park,<br>
                        Rotherside Road,<br>
                        SHEFFIELD , S21 4HL.</p></td>
                    <td width="25%" valign="top">&nbsp;</td>
                  </tr>
                  <tr class="text"> 
                    <td colspan="3" valign="top"></td>
                  </tr>
                </table>
                <p><strong>Free Phone</strong> <span class="BoldCaps">0800 136 
                  993 </span><strong>to see if we can help<br>
                  </strong></p>
              </div></td>
          </tr>
        </table>
      </div></td>
  </tr>
  <tr valign="bottom"> 
    <td colspan="9"><div align="left"><span class="BoldLinks"> 
          <div id="footerline"></div>
        </span></div></td>
  </tr>
  <tr valign="top"> 
    <td colspan="9"><span class="BoldLinks"><img src="redArrow.gif" alt="Arrow" name="Arrow" width="19" height="12" id="Arrow"><span class="RedTitle"> 
      Brands We Support </span>&nbsp;We support, repair, service &amp; supply 
      maintenance contracts on these brands of UPS: </span></td>
  </tr>
  
  <!-- #include file="includes/supported-ups-brands.asp" -->
  
  <tr> 
    <td height="9" colspan="9" align="right" valign="top" bgcolor="#FFFFFF" class="SmallMan">
	
	
      <div id="footerline"><!-- Blue line below footer --></div>
    
	
	  <div align="right"> </div></td>
  </tr>
  <tr> 
    <td height="9" colspan="9" align="right" valign="top" bgcolor="#FFFFFF" class="SmallMan"><div align="center"> 
          <table width="746" border="0" align="center" cellspacing="0">
            <tr> 
              <td width="373" height="25" align="left" valign="middle" bgcolor="#EEEEEE" class="SmallMan"> 
			  
&nbsp; <!-- #include file="includes/copyright.asp" --> </td>
				
				
              <td width="369" height="25" align="right" valign="middle" bgcolor="#EEEEEE" class="SmallMan">
		
		<!-- Begin Footer Links File -->		  
		<!-- #include file="includes/footerLinks.asp" -->&nbsp; </td>
            </tr>
          </table>
      </div></td>
  </tr>
</table>
 
 
  <table width="95%" border="0" align="center" cellpadding="5" cellspacing="0">
    <tr> 
      <td height="9" align="left" valign="top" class="SmallMan"></td>
      <td align="right" valign="top" class="SmallMan"></td>
    </tr>
  </table>
 
 
</body>
</html>
[+][-]08.24.2008 at 12:10PM PDT, ID: 22301721

View this solution now by starting your 30-day free trial. Setting up your free trial is quick, easy, and secure. We will return you to this solution, unlocked, when you're done.

 

About this solution

Zone: VB Controls
Tags: Line: 1 Char: 1 Error: 'document.contact' is null or not an object Code: 0 url: http://www.aecmaintnenance.co.uk/airCon_enquiries.asp
Sign Up Now!
Solution Provided By: alexpercsi
Participating Experts: 1
Solution Grade: A
 
 
[+][-]08.26.2008 at 04:15AM PDT, ID: 22313282

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]09.28.2008 at 07:37AM PDT, ID: 22591204

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]09.29.2008 at 07:19AM PDT, ID: 22596640

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]09.30.2008 at 10:12AM PDT, ID: 22607407

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
 
Loading Advertisement...
20081112-EE-VQP-44 / EE_QW_2_20070628