Question

Retrieve Dell service tag using VB

Asked by: DMS-X

I found a VB script that allows me to get the service tag off of remote computers. However it doesn't work on all hardware, but I found another script that does work on all hardware, but this script will not get the service tag remotely. How can I fix the remote script using code from the local script so that it will retrieve the service tag on all hardware? Thanks!!


-------- START remote get service tag --------
ComputerName = InputBox("Enter the name of the computer you wish to query")
winmgmt1 = "winmgmts:{impersonationLevel=impersonate}!//"& ComputerName &""
'WScript.Echo winmgmt1
Set SNSet = GetObject( winmgmt1 ).InstancesOf ("Win32_BIOS")
for each SN in SNSet
     MsgBox "The serial number for the specified computer is: " & SN.SerialNumber
Next
-------- END remote get service tag --------


-------- START local get service tag --------
strComputer = "."
Set objWMIService = GetObject("winmgmts:" _
& "{impersonationLevel=impersonate}!\\" & strComputer & "\root\cimv2")
Set colSMBIOS = objWMIService.ExecQuery _
("Select * from Win32_SystemEnclosure")
For Each objSMBIOS in colSMBIOS
Wscript.Echo "Serial Number: " & objSMBIOS.SerialNumber
Next
-------- END local get service tag --------

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Asked On
2007-02-13 at 13:04:30ID22371502
Tags

service

,

dell

,

tag

Topic

VB Script

Participating Experts
3
Points
500
Comments
12

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Answers

 

by: amit_gPosted on 2007-02-13 at 13:17:44ID: 18526268

Just change

strComputer = "."

to

strComputer = "RemoteComputerName"

and make sure to run as domain administrator.

 

by: DMS-XPosted on 2007-02-13 at 15:50:09ID: 18527335

I replaced the line as suggested and got the following error.

Line: 2
Char: 1
Error: The remote server machine does not exist or is unavailable" 'GetObject'
Code: 800A01CE
Source: Microsoft VBScript runtime error

 

by: grayePosted on 2007-02-13 at 16:46:30ID: 18527584

That just means that the remote PC wasn't available (or was being blocked by a firewall)

The default setting for the built-in firewall for XP Service Pack 2 and beyond excludes remote administration.  Run the following on the remote PC to configure the firewall:

    netsh firewall set service RemoteAdmin enable

For additional information see:  http://msdn.microsoft.com/library/default.asp?url=/library/en-us/wmisdk/wmi/connecting_through_windows_firewall.asp

 

by: DMS-XPosted on 2007-02-14 at 07:41:08ID: 18532113

No!! That error happens as soon as I run the script, I don't even get a prompt to enter the computer name. Here is the script modified as you suggested.

----- Start Code -----
strComputer = "RemoteComputerName"
Set objWMIService = GetObject("winmgmts:" _
& "{impersonationLevel=impersonate}!\\" & strComputer & "\root\cimv2")
Set colSMBIOS = objWMIService.ExecQuery _
("Select * from Win32_SystemEnclosure")
For Each objSMBIOS in colSMBIOS
Wscript.Echo "Serial Number: " & objSMBIOS.SerialNumber
Next
----- End Code -----

 

by: amit_gPosted on 2007-02-14 at 10:47:00ID: 18534039

Can you ping the machine with name? Is the machine in same domain as the one you are running this script from?

 

by: DMS-XPosted on 2007-02-14 at 11:19:22ID: 18534372

I don't think you read my last post, please reread my last post. What I am saying is that that script will not even run without giving an error. It simply will not run. Copy and past the code from the last script I posted  and try and run it, you will get the same error.

 

by: amit_gPosted on 2007-02-14 at 11:41:23ID: 18534615

The script works just fine for me. I can see tag of my own machine with strComputer ="." or strComputer="MyMachineName" and tag of one of my colleague's by using strComputer="MyColleaguesMachineName". If you are getting the error that you posted above, it must be for some reason such as different domain/firewall or something like that. Bottomline is that you are unable to access the remote machine from the machine you are running this script.

Also the script is not supposed to prompt anything. The RemoteMachineName must be replaced with the machine name that you are trying to access.

 

by: DMS-XPosted on 2007-02-14 at 11:56:54ID: 18534755

amit_g,

Take a look at my first post, try and use the script I called "remote get service tag". This script will prompt me for a computer to query. This is exactly how the script should function, however upon returning the value of the serial number (service tag) it doesn't always work on older hardware. Now take a look at the second script I posted called "local get service tag" and run this script. This particular script will not ask for a remote machine to query, it will only run on the machine it is executed on. The part about this second script I would like to integrate into the first script is that it will work on older hardware and return a value for the Serial number (service tag).

Thanks,
DMS

 

by: amit_gPosted on 2007-02-14 at 12:02:29ID: 18534801

That is exactly I have been saying so far. The second script would get the remote computer's tag if you change

strComputer = "."

to

strComputer = "WriteYourRemoteComputerNameHere"

You should have first tested this way to make sure that it works for you too. Once tested you can simply modify the script to the following to do it dynamically.

ComputerName = InputBox("Enter the name of the computer you wish to query")
strComputer = ComputerName
Set objWMIService = GetObject("winmgmts:" _
& "{impersonationLevel=impersonate}!\\" & strComputer & "\root\cimv2")
Set colSMBIOS = objWMIService.ExecQuery _
("Select * from Win32_SystemEnclosure")
For Each objSMBIOS in colSMBIOS
Wscript.Echo "Serial Number: " & objSMBIOS.SerialNumber
Next

 

by: DMS-XPosted on 2007-02-14 at 12:36:08ID: 18535161

FYI I am a little dense : )

Now I am with you, I understand what you are telling me. I actually thought you meant to literally use "RemoteComputerName" that why I was confused, SORRY : )

Your script works great thanks for being so patient.

 

by: amit_gPosted on 2007-02-14 at 12:37:30ID: 18535174

Glad to be of help :)

 

by: hamda000Posted on 2011-03-20 at 15:42:04ID: 35177053

Do anyone have it with vb.net 2010?

20120131-EE-VQP-002

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