Thank you Ankit. We'll try your suggestions.
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Browse All TopicsI get the following error during a product installation:
Error 1720.There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor. Custom action RemoveOldShortcuts.6ED2868
=== Logging stopped: 13/11/2008 11:03:52 ===
It looks like an issue in the RemoveOldShortcuts vbscript custom action from the FlexNet installer.
It happend on Win XP 32bit and 64bit, SP2 and SP3.
Any idea how we can fix this?
Thanks.
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by: Ankit_JainPosted on 2008-11-25 at 20:31:28ID: 23039474
http://support.microsoft.c om/kb/3112 69
Reinstal l Windows Script 5.6 for Windows XP as the Administrator : http://www.microsoft.com/d ownloads/d etails.asp x?FamilyID =c717d943- 7e4b-4622- 86eb-95a22 b832caa&di splaylang= en