Question

Error Message on Start up - Failed to connect to a windows service

Asked by: Worldsplayground

Ever since Apple asked me to uninstall iTunes v9 as there was a problem with the installation, I am now unable to access the internet and keep receiving this message on start-up.

"Failed to connect to a windows service"
Windows could not connect to the System Event Notification Service service.  This problem prevents limited users from logging on to the system.  As an administrative user, you can review the System Event Log for details about why the service didn't respond.

When I try to gain access to the internet ... it says page cannot be displayed.
When I ping the modem I receive the following error ... "unable to initialize windows socket interface error code 11003"

Please help ... I am not sure what to do to resolve this problem.

I am using VISTA Ultimate.  By the way the computer was working perfect before Apple Support got me to uninstall iTunes.

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Asked On
2009-10-01 at 11:18:56ID24777958
Tags

windows service

,

11003

,

windows socket interface

,

internet

,

connectivity

,

winsock

,

vista

Topics

Winsock

,

System Diagnostic Software

,

Windows Vista

Participating Experts
1
Points
0
Comments
6

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Answers

 

by: defkamelPosted on 2009-10-01 at 11:26:41ID: 25471645

run the following commands from a command prompt and reboot

netsh int ip reset c:\reset.txt

netsh winsock reset

reboot..   happy browsing!

 

by: WorldsplaygroundPosted on 2009-10-02 at 11:43:41ID: 25480759

I did as suggested and the same thing happened as stated in the my initial problem.  I still get the "Failed to connect to a windows service".

When I ran the following command ... "netsh int ip reset c:\reset.txt" ... I received the following ...
Initialization Function InitHelperDLL in NSHHTTP.DLL failed to start with error code 11003
Reseting Echo Request, OK!
Reseting Global, OK!
Reseting Interface, OK!
Reseting Unicast Address, OK!
Reseting Route, OK!
A reboot is required to complete this section.

C:\Windows\system32>

=========
When I ran the other command ... "netsh winsock reset" ... I received the following ...
Initialization Function InitHelperDLL in NSHHTTP.DLL failed to start with error code 11003
Successfully reset the Winsock Catalog.
You must restart the computer in order to complete the reset.

C:\Windows\system32>
=========

Unfortunately when I rebooted ... the same problems still occur.

 

by: WorldsplaygroundPosted on 2009-10-03 at 15:38:10ID: 25487403

Hi Experts,

Need some help badly please.  I need my computer to work again ... please help.

 

by: defkamelPosted on 2009-10-03 at 16:00:41ID: 25487458

Put the vista install cd in and run sfc /scannow from command prompt.

 

by: defkamelPosted on 2009-10-03 at 16:05:26ID: 25487466

Actually this kb appears to have the fix. Try this first. http://support.microsoft.com/kb/246727

 

by: WorldsplaygroundPosted on 2009-10-04 at 05:14:40ID: 25488964

Unfortunately none of these worked.

20120131-EE-VQP-002

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