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Anyone experienced this before?

I'm having problems with my VM crashing. This happens when I view certain webpages that require java. The java console will show up, and then a couple seconds later Internet Explorer will crash. A text file named hs_err_pidxxx.log is then created on my desktop with error information. This does not happen every time I view a java webpage, rather it seems to happen most of the time when I view something that requires java from msn.com

I tried updating my VM from 1.4.2_-1 to 1.4.2_03, but the problem persists.

Below is the contents of the error log:

An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : unknown exception code (0xe06d7363) occurred at PC=0x77E73887
Function=RaiseException+0x50
Library=C:\WINDOWS\system32\kernel32.dll

Current Java thread:
      at sun.plugin.services.WIExplorerBrowserService.installBrowserEventListener(Native Method)
      at sun.plugin.viewer.LifeCycleManager.installBrowserEventListener(Unknown Source)
      - locked <0x101247d8> (a java.lang.Object)
      at sun.plugin.viewer.LifeCycleManager.checkLifeCycle(Unknown Source)
      at sun.plugin.viewer.IExplorerPluginObject.initPlugin(Unknown Source)
      - locked <0x101247b0> (a sun.plugin.viewer.IExplorerPluginObject)
      at sun.plugin.viewer.IExplorerPluginObject.mayInit(Unknown Source)
      at sun.plugin.viewer.IExplorerPluginObject.frameReady(Unknown Source)
      at sun.plugin.viewer.frame.IExplorerEmbeddedFrame.setFrameSize(Unknown Source)

Dynamic libraries:
0x00400000 - 0x00419000       C:\Program Files\Internet Explorer\iexplore.exe
0x77F50000 - 0x77FF7000       C:\WINDOWS\System32\ntdll.dll
0x77E60000 - 0x77F46000       C:\WINDOWS\system32\kernel32.dll
0x77C10000 - 0x77C63000       C:\WINDOWS\system32\msvcrt.dll
0x77D40000 - 0x77DCC000       C:\WINDOWS\system32\USER32.dll
0x77C70000 - 0x77CB0000       C:\WINDOWS\system32\GDI32.dll
0x77DD0000 - 0x77E5D000       C:\WINDOWS\system32\ADVAPI32.dll
0x78000000 - 0x78086000       C:\WINDOWS\system32\RPCRT4.dll
0x70A70000 - 0x70AD5000       C:\WINDOWS\system32\SHLWAPI.dll
0x71700000 - 0x71849000       C:\WINDOWS\System32\SHDOCVW.dll
0x71950000 - 0x71A34000       C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.10.0_x-ww_f7fb5805\comctl32.dll
0x773D0000 - 0x77BC2000       C:\WINDOWS\system32\SHELL32.dll
0x77340000 - 0x773CB000       C:\WINDOWS\system32\comctl32.dll
0x771B0000 - 0x772D1000       C:\WINDOWS\system32\ole32.dll
0x5AD70000 - 0x5ADA4000       C:\WINDOWS\System32\uxtheme.dll
0x75F80000 - 0x7607C000       C:\WINDOWS\System32\BROWSEUI.dll
0x72430000 - 0x72442000       C:\WINDOWS\System32\browselc.dll
0x75F40000 - 0x75F5F000       C:\WINDOWS\system32\appHelp.dll
0x76FD0000 - 0x77048000       C:\WINDOWS\System32\CLBCATQ.DLL
0x77120000 - 0x771AB000       C:\WINDOWS\system32\OLEAUT32.dll
0x77050000 - 0x77115000       C:\WINDOWS\System32\COMRes.dll
0x77C00000 - 0x77C07000       C:\WINDOWS\system32\VERSION.dll
0x76200000 - 0x76298000       C:\WINDOWS\system32\WININET.dll
0x762C0000 - 0x76348000       C:\WINDOWS\system32\CRYPT32.dll
0x762A0000 - 0x762AF000       C:\WINDOWS\system32\MSASN1.dll
0x76F90000 - 0x76FA0000       C:\WINDOWS\System32\Secur32.dll
0x76620000 - 0x7666E000       C:\WINDOWS\System32\cscui.dll
0x76600000 - 0x7661B000       C:\WINDOWS\System32\CSCDLL.dll
0x76670000 - 0x76757000       C:\WINDOWS\System32\SETUPAPI.dll
0x75A70000 - 0x75B15000       C:\WINDOWS\system32\USERENV.dll
0x10000000 - 0x100BC000       c:\program files\google\googletoolbar1.dll
0x1A400000 - 0x1A47A000       C:\WINDOWS\system32\urlmon.dll
0x71AD0000 - 0x71AD8000       C:\WINDOWS\System32\WSOCK32.dll
0x71AB0000 - 0x71AC5000       C:\WINDOWS\System32\WS2_32.dll
0x71AA0000 - 0x71AA8000       C:\WINDOWS\System32\WS2HELP.dll
0x76C30000 - 0x76C5B000       C:\WINDOWS\System32\WINTRUST.dll
0x76C90000 - 0x76CB2000       C:\WINDOWS\system32\IMAGEHLP.dll
0x76B40000 - 0x76B6C000       C:\WINDOWS\System32\WINMM.dll
0x76EE0000 - 0x76F17000       C:\WINDOWS\System32\RASAPI32.DLL
0x76E90000 - 0x76EA1000       C:\WINDOWS\System32\rasman.dll
0x71C20000 - 0x71C6E000       C:\WINDOWS\System32\NETAPI32.dll
0x76EB0000 - 0x76EDB000       C:\WINDOWS\System32\TAPI32.dll
0x76E80000 - 0x76E8D000       C:\WINDOWS\System32\rtutils.dll
0x722B0000 - 0x722B5000       C:\WINDOWS\System32\sensapi.dll
0x01D20000 - 0x01D3C000       C:\Program Files\Norton AntiVirus\NavShExt.dll
0x01D40000 - 0x01D5A000       C:\WINDOWS\System32\ccTrust.dll
0x55900000 - 0x55961000       C:\WINDOWS\System32\MSVCP60.dll
0x76B20000 - 0x76B35000       C:\WINDOWS\System32\ATL.DLL
0x01DA0000 - 0x01DAB000       C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
0x01DB0000 - 0x01DBE000       C:\PROGRA~1\PANSIF~1\IEHook.dll
0x73DD0000 - 0x73EC2000       C:\WINDOWS\System32\MFC42.DLL
0x76170000 - 0x761F8000       C:\WINDOWS\System32\shdoclc.dll
0x74770000 - 0x747FF000       C:\WINDOWS\System32\mlang.dll
0x71A50000 - 0x71A8B000       C:\WINDOWS\system32\mswsock.dll
0x71A90000 - 0x71A98000       C:\WINDOWS\System32\wshtcpip.dll
0x76F20000 - 0x76F45000       C:\WINDOWS\System32\DNSAPI.dll
0x76FB0000 - 0x76FB7000       C:\WINDOWS\System32\winrnr.dll
0x76F60000 - 0x76F8C000       C:\WINDOWS\system32\WLDAP32.dll
0x02370000 - 0x02571000       C:\WINDOWS\System32\msi.dll
0x76FC0000 - 0x76FC5000       C:\WINDOWS\System32\rasadhlp.dll
0x75E90000 - 0x75F37000       C:\WINDOWS\System32\SXS.DLL
0x01CA0000 - 0x01CD8000       C:\Program Files\Trillian\events.dll
0x763B0000 - 0x763F5000       C:\WINDOWS\system32\comdlg32.dll
0x63580000 - 0x63831000       C:\WINDOWS\System32\mshtml.dll
0x746F0000 - 0x74716000       C:\WINDOWS\System32\msimtf.dll
0x74720000 - 0x74764000       C:\WINDOWS\System32\MSCTF.dll
0x76390000 - 0x763AC000       C:\WINDOWS\System32\IMM32.DLL
0x32520000 - 0x32532000       C:\Program Files\Microsoft Office\Office10\msohev.dll
0x02C90000 - 0x02CAB000       C:\Program Files\Common Files\Symantec Shared\Script Blocking\scrauth.dll
0x02DB0000 - 0x02DCE000       C:\Program Files\Common Files\Symantec Shared\Script Blocking\ScrBlock.dll
0x0FFD0000 - 0x0FFF3000       C:\WINDOWS\System32\rsaenh.dll
0x73D50000 - 0x73D60000       C:\WINDOWS\System32\cryptnet.dll
0x6B700000 - 0x6B790000       c:\windows\system32\jscript.dll
0x746C0000 - 0x746E7000       C:\WINDOWS\System32\MSLS31.DLL
0x6BDD0000 - 0x6BE03000       C:\WINDOWS\System32\dxtrans.dll
0x65000000 - 0x65009000       C:\WINDOWS\System32\ddrawex.dll
0x51000000 - 0x51047000       C:\WINDOWS\System32\DDRAW.dll
0x73BC0000 - 0x73BC6000       C:\WINDOWS\System32\DCIMAN32.dll
0x6BE10000 - 0x6BE65000       C:\WINDOWS\System32\dxtmsft.dll
0x73300000 - 0x73375000       c:\windows\system32\vbscript.dll
0x04C30000 - 0x04DD3000       C:\WINDOWS\System32\macromed\flash\Flash.ocx
0x72D20000 - 0x72D29000       C:\WINDOWS\System32\wdmaud.drv
0x72D10000 - 0x72D18000       C:\WINDOWS\System32\msacm32.drv
0x77BE0000 - 0x77BF4000       C:\WINDOWS\System32\MSACM32.dll
0x77BD0000 - 0x77BD7000       C:\WINDOWS\System32\midimap.dll
0x66E50000 - 0x66E8B000       C:\WINDOWS\System32\iepeers.dll
0x73000000 - 0x73023000       C:\WINDOWS\System32\WINSPOOL.DRV
0x74CB0000 - 0x74D1F000       C:\WINDOWS\System32\mshtmled.dll
0x03910000 - 0x0392D000       C:\Program Files\DIGStream\locator.dll
0x79170000 - 0x79196000       C:\WINDOWS\System32\mscoree.dll
0x79410000 - 0x79425000       C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\mscorie.dll
0x7C340000 - 0x7C396000       C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\MSVCR71.dll
0x79480000 - 0x79498000       C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\mscorld.dll
0x69000000 - 0x6900E000       C:\WINDOWS\System32\Macromed\Common\SwSupport.dll
0x08830000 - 0x08868000       C:\WINDOWS\System32\wmpdxm.dll
0x71B20000 - 0x71B31000       C:\WINDOWS\system32\MPR.dll
0x07680000 - 0x07B0B000       C:\WINDOWS\System32\wmp.dll
0x73BD0000 - 0x73BF0000       C:\WINDOWS\System32\MSVFW32.dll
0x08110000 - 0x083DE000       C:\WINDOWS\System32\wmploc.dll
0x6D440000 - 0x6D450000       C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
0x5EDD0000 - 0x5EDEA000       C:\WINDOWS\System32\OLEPRO32.DLL
0x6D310000 - 0x6D327000       C:\Program Files\Java\j2re1.4.2_03\bin\jpiexp32.dll
0x6D380000 - 0x6D398000       C:\Program Files\Java\j2re1.4.2_03\bin\jpishare.dll
0x05CA0000 - 0x05DD8000       C:\PROGRA~1\Java\J2RE14~2.2_0\bin\client\jvm.dll
0x05DE0000 - 0x05DE7000       C:\PROGRA~1\Java\J2RE14~2.2_0\bin\hpi.dll
0x05E00000 - 0x05E0E000       C:\PROGRA~1\Java\J2RE14~2.2_0\bin\verify.dll
0x05E10000 - 0x05E29000       C:\PROGRA~1\Java\J2RE14~2.2_0\bin\java.dll
0x05E30000 - 0x05E3D000       C:\PROGRA~1\Java\J2RE14~2.2_0\bin\zip.dll
0x06880000 - 0x0698F000       C:\Program Files\Java\j2re1.4.2_03\bin\awt.dll
0x06990000 - 0x069E0000       C:\Program Files\Java\j2re1.4.2_03\bin\fontmanager.dll
0x5C000000 - 0x5C0C8000       C:\WINDOWS\System32\D3DIM700.DLL
0x6D2F0000 - 0x6D304000       C:\Program Files\Java\j2re1.4.2_03\bin\jpicom32.dll
0x6D510000 - 0x6D58D000       C:\WINDOWS\system32\DBGHELP.dll
0x76BF0000 - 0x76BFB000       C:\WINDOWS\System32\PSAPI.DLL

Heap at VM Abort:
Heap
def new generation total 576K, used 545K [0x100c0000, 0x10160000, 0x10820000)
eden space 512K, 94% used [0x100c0000, 0x10138770, 0x10140000)
from space 64K, 100% used [0x10150000, 0x10160000, 0x10160000)
to space 64K, 0% used [0x10140000, 0x10140000, 0x10150000)
tenured generation total 1408K, used 480K [0x10820000, 0x10980000, 0x160c0000)
the space 1408K, 34% used [0x10820000, 0x10898270, 0x10898400, 0x10980000)
compacting perm gen total 5376K, used 5188K [0x160c0000, 0x16600000, 0x1a0c0000)
the space 5376K, 96% used [0x160c0000, 0x165d1130, 0x165d1200, 0x16600000)

Local Time = Sun Feb 01 15:59:14 2004
Elapsed Time = 3
#
# The exception above was detected in native code outside the VM
#
# Java VM: Java HotSpot(TM) Client VM (1.4.2_03-b02 mixed mode)
#

Mick Barry

what url?

Mick Barry

looks like a vm bug but can't find any reference to it.

Mick Barry

have you tried running with MS VM?

Mick Barry

someone else with same problem though no solution:
http://forum.java.sun.com/thread.jsp?forum=37&thread=487075

you running XP?

Mick Barry

couple more reports:
http://www.dbforums.com/t740961.html
http://www.computing.net/windowsxp/wwwboard/forum/92671.html

Javatm

Hello Friend;

Try 1st doing a system restore on your windows xp.
Pick a date which did not give you any problems. After that try browsing that net, it might solve the problem.

If did not worked try system restore again and pick a date which you havent install
jre(java runtime environment) yet. Then reinstall the latest jre that you have and check it out.

Let me know if you have any questions :)

Hope it helps . . .
Friend : Javatm

Javatm

If it still occurs, check may you have a MSJVM on your machine and may be this
causes the problem. If you do not have MSJVM and still did not solved
the issue then try doing a repair or reinstall on your os.

Friend : Javatm

Mick Barry

Probably worth reporting to Sun.

twobitadder

Something is obviously screwing with the garbage collector.

there's similar posts here:

this one also has 100% new generation 'from space'.

twobitadder

here:
http://forums.us.dell.com/supportforums/board/message?board.id=sw_winxp&message.id=103610

ASKER CERTIFIED SOLUTION

Javatm

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twobitadder

Damn microsoft bloatware applets....

lwinkenb

ASKER

to answer some questions:

>>what url?
http://g.msn.com/0US!s5.31472_315529/HP.1010?http://sports.espn.go.com/nba/recap?gameId=240201028&partnersite=espn&&cm=ESPN&ce=1&hl=Shaq has profane TV outburst
The above url seems to be doing it consistently

>>have you tried running with MS VM?
No, just Sun's

>>you running XP?
yes, SP1

>>Try 1st doing a system restore on your windows xp.
Doing a system restore is not an option for me right now

GrandSchtroumpf

> If all of the solutions that I gave you did not worked.
> I then do a reinstall of Windows XP.
you can also reinstall 1.4.2_-1
it's easier than reinstalling Windows
except if you absolutely need to use 1.4.2_03 for some reason... do you?

lwinkenb

ASKER

I don't need 1.4.2_03 for any particular reason, I just thought upgrading might fix the problem.

Javatm

> Doing a system restore is not an option for me right now

Why do you have a problem before about system restore ?
Okey here are the things that you may do - Technician Online (Based Theory).

1. Try creating a user new user profile under user accounts(Control Panel).
Log-off and Log-on to the new account check if the problem occurs there.

2. If it occurs there then your user profile is curropted or busted.

3. Did not worked ? Clear the start-up varibles of msconfig, click start & run.
Then type-in msconfig, go to start-up tab. The click disable all.

4. Restart the computer and check if the problem still occurs.

5. Still did not worked ? Uninstall all JVM and uninstall and reinstall IE.
Go to Add/Remove Programs, the Add/Remove Windows Components.

6. Browse and look for IE the uncheck it and press okey. Restart your machine
and put a check to it again to reinstall it then try if the problem still occurs.

7. Still did not worked ? Very compicated :( already done everything. There's
still a solution, reinstall Windows XP.

Just to let you know :
The link do worked on me (MSJVM) because I'm at work.

I guess thats it. Good luck . . .
Friend : Javatm

Mick Barry

twobitadder> Something is obviously screwing with the garbage collector.

What makes u think that?

SOLUTION

Mick Barry

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lwinkenb

ASKER

OK, I'm going to try uninstalling the VMs and starting over. If that doesn't work, maybe i'll just go ahead and reinstall XP. It's been about 6 months since ive done this, and that is a long time for microsoft ;)

Javatm

> Possibly an XP related bug

Good Catch . . .
True :) thats why I include several windows xp solutions.

Friend : Javatm

SOLUTION

GrandSchtroumpf

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Javatm

> I looked at the msn page and as object said, it does not look like it contains any applet.

I tryied double checking on the page again and I went to a certain page and It showed a
movie clip I tried getting the source because it looks suspecious and here's what I got :

<script language="JavaScript1.2">
writeApplet("http://cache.unicast.com/java60/classes/", "/production/9209/62200/62203/3136/SiteId_22000_AdId_3136.txt");
</script>

Just added might be usefull.
Friend : Javatm

SOLUTION

twobitadder

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lwinkenb

ASKER

I installed firebird, and dont seem to be having any problems. I'm going to reinstall IE to see if that fixes anything.

Javatm

> I'm going to reinstall IE to see if that fixes anything.

If it did not solve the problem on IE, try opening up IE go to tools menu
internet options, click clear history, click clear cookies and click delete
files, close IE.

This is what I do to delete any temporary files.
Just an ordinary maintenance to IE.

Friend : Javatm

GrandSchtroumpf

>> I installed firebird, and dont seem to be having any problems. I'm going to reinstall IE to see if that fixes anything.
Cool.
If you want the java plugin 1.4.2 to work in firebird, you need to import this registry key:
http://plugindoc.mozdev.org/resources/firebird-jre142-fix.reg
Details of installation here: http://texturizer.net/firebird/faq.html#q2.2

SOLUTION

Webstorm

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SOLUTION

lcwiding

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lwinkenb

ASKER

Well I've reported the bug. For now I'm going to use another browser until I can get around to reinstalling the system. Thanks for all the input, I'm going to share the points around to everyone that contributed.

Mick Barry

Thanks for the points, let us know what Sun's response is once they get around to looking at it.

GrandSchtroumpf

<:°)

Webstorm

Thanks for the points, lwinkenb :-)

Javatm

http://javatm.4t.com

Always Glad to help . . .
Friend: Javatm

dcpetersonp

According to other newsgroups that I see around the internet, this issue happens when you have multiple JVM versions installed. Here's the method I used to determine if I had mutliple versions installed on XP. You can probably translate these instructions to your own OS.

Start->Control Panel->Java->Java->Applet Runtime Settings-View
and
Start->Control Panel->Java->Java->JNLP Runtime Settings-View

If you see more than one JVM enabled there, you should disable or
uninstall
the version(s) that you don't want to use. That appeared to fix the
problem
for the people in the newsgroups complaining about it. Evidently
multiple
installations interfere w/ each other as there were some defects in the
Sun
JVM installation programs that left remnants of older versions still
installed and enabled. The intent was to let Java developers switch
around
between different versions, but I guess there were some bugs in Sun's
installer code.

Here's a link to some of the newsgroups complaining about this.
<http://www.computing.net/windowsxp/wwwboard/forum/92671.html>
<http://supportforum.sun.com/sjds/index.php?t=msg&goto=705&rid=0#msg_705>
<http://www.dbforums.com/showthread.php?p=3671843#post3671843>

unicap

hello everyone,

Today was an horrible day for me. I face this problem they are describing above. Actually my problem was even more difficult but I was able to figure this one for the sake of all of us.
I know this is old, but if I am facing this today perhaps it will help somebody else.
The problem in a little more detail.
1) it only happens (to me at least), when using Microsoft Outlook.
2) when opening a webpage that uses java code it give an exception and creates the file in the desktop.

I was able to solve it, just going to Control Panel/java plug-in/browser and unselect IE.

hope this can help ;)

Fernando

dcpetersonp

Thanks Fernando, but that's not really a good solution because most of us want to have Sun java (jvm) running under IE because Microsoft is no longer providing a MS-JVM. We want/need a jvm to see content, graphs, games, etc that run under java.

I'd like to suggest (recommend) that you open a complaint at java.com and specify your environment so that Sun will fix the issue. You'll want to include your usual, OS version, IE version, Outlook version, Sun JVM version(s) installed, what java page you went to, and anything else that you can think of. If we don't complain, they'll never fix it.

Here's the link to use: http://bugs.sun.com/services/bugreport/index.jsp

Thanks,
Dave