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09.27.2008 at 10:33PM PDT, ID: 23769257
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8.9

Questions to help cull vendors for Outsourcing Desktop Rollout & Image, management, support

Asked by flannk in Design & Methodology, Security Issues in Programming, Change Management

Tags:

I would love some question/scenarios to ask potential vendors if we Outsource our Desktop Rollout which will also include Imaging, control management, support services, assist with creating/adopting procedural/change management practices + good documentation to assist with us doing the ongoing support.  I want to try and separate those that are real thinkers & pro-active from those that just follow a book & likely to be 'reactive' to real life envirionment instead of prepared.  The environment >> a mix of desktop, laptop, toughbooks, blackberrys or the like running across our Lan/Wan, all sites within 10-15km radius.  Microsoft OS with MS Office + some core apps + other box apps e.g. Autocads, Databases, etc.   Happy to answer if more info will help.Start Free Trial
 
 
[+][-]09.28.2008 at 01:17PM PDT, ID: 22592385

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[+][-]10.01.2008 at 08:25AM PDT, ID: 22615372

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[+][-]10.02.2008 at 08:44AM PDT, ID: 22625388

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About this solution

Zones: Design & Methodology, Security Issues in Programming, Change Management
Tags: Outsourcing Desktop Rollout & Image, management, support
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Solution Provided By: DCADMAN
Participating Experts: 1
Solution Grade: B
 
 
 
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