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01.24.2008 at 05:20PM PST, ID: 23109884
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Have any laws been broken?

Asked by seaweed27 in Intellectual Property, Miscellaneous, Personal Computers

I had to warranty a laptop with a major Compuer manufacturer, after the worst experiance in customer service history i was shipped a box to return the the laptop for repair. A week later the laptop was returned. I turned it on a relized that it had someone else's hard drive and data on it.  Pics, docs etc.

I know when you return a computer for service there is no garentee that that thel data will remain intact, but what about your personal information being given to another person or party?  I contacted the manufacturer, then didnt seem to care too much and asked that i return it.  If it were my data i would beyond upset.

Is there action to take can be taken.

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[+][-]01.24.2008 at 05:25PM PST, ID: 20739304

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[+][-]01.24.2008 at 05:48PM PST, ID: 20739421

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[+][-]01.25.2008 at 01:32AM PST, ID: 20741201

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[+][-]01.25.2008 at 01:50PM PST, ID: 20746668

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[+][-]01.26.2008 at 04:00AM PST, ID: 20749249

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Zones: Intellectual Property, Miscellaneous, Personal Computers
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Solution Provided By: dis1931
Participating Experts: 7
Solution Grade: B
 
 
[+][-]01.26.2008 at 04:25PM PST, ID: 20751759

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[+][-]02.01.2008 at 10:47PM PST, ID: 20803475

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[+][-]02.05.2008 at 11:57AM PST, ID: 20826235

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