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Jaceallan

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Getting Blackberry to work with Outlook Web Access Email

Experts,

Please help.  I am so frustrated and at a loss for what to do.

Overview:
We have a Win Small Bus 2003 exchange server.  We utilize outlook web access to check email outside the office through a secure SSL conenction.  

What we would like to be able to do is the following;
Check outlook email on the blackberry.  Forget about syncing or anything else right now, thats a whole  nother mess.  We just want to be able to check outlook web email from alltel/blackberry

When going to alltel site to set up email account, it is unable to be successfully completed, unable to verify with our exchange server. When we try to set up the email account on the black berry itself, we get the same errors. Have even installed the local desktop alltel app to know avail.
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amac81

You could use the Desktop Redirector, though this requires the user to remain logged on to the workstation.
Also if its SSL, on the Alltel site did you place the "https://" in front of the URL?  That little s is what was causing my issues.  Another option, depending on how many users you have is the free version of BES.  It comes with one license and extras are only 99$ up to 15 users.

See here: http://www.blackberry.com/select/server/express_info.shtml
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amac81

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You may have DNS issues.

See
dnsstuff.com and run the free DNS report

I hope this helps !
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ASKER

Thanks everyone, I am reviewing your comments and will post back when I have some more questions after working on it more this weekend.

If you are not using an SSL certificate from a trusted SSL source then it will not work. You need an SSL from a trusted CA root.

Regards,
Bob