Question

enumports causes spoolsv error

Asked by: vsaravana

I am using the API "enumports" on a Win 2000 prof(S.Pack3) PC and I am getting the error

"spoolsv.exe has generated errors and will be closed by the windows. You will need to restart the program".

This has been a problem in only few of our customer PCs and works fine in our end that makes it difficult for debugging. Here is the piece of code that is causing it


DWORD               dwNeeded, dwReturned, i;
PORT_INFO_2          *pPortInfo2 = NULL;
     
dwNeeded=0;dwReturned = 0;     i = 0;
     
if( EnumPorts( NULL, 2, 0, 0, &dwNeeded, &dwReturned ) == FALSE)
{
}

As soon as the EnumPorts API is executed we get the spoolsv error mentioned above.

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Asked On
2002-09-06 at 06:43:33ID20352095
Tags

enumports

,

port_info_2

,

error

Topic

Windows MFC Programming

Participating Experts
2
Points
0
Comments
8

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Answers

 

by: SteveGTRPosted on 2002-09-06 at 07:15:29ID: 7267250

Is the error you specify the one returned by GetLastError()?

I ran your code on my machine, 2000 Prof/SP3, and it returned 0 (FALSE). GetLastError() returned 122, ERROR_INSUFFICIENT_BUFFER. Here is some text from MSDN:

"To determine the required buffer size, call EnumPorts with cbBuf set to zero. EnumPorts fails, GetLastError returns ERROR_INSUFFICIENT_BUFFER, and the pcbNeeded parameter returns the size, in bytes, of the buffer required to hold the array of structures and their data."

I believe that this is the normal behavior when determining the buffer requirements.

Good Luck,
Steve

 

by: vsaravanaPosted on 2002-09-06 at 07:29:13ID: 7267289

The error u get is valid and I agree with the fact that, that is how it should work. But in my case I don't even get to the line where I check for GetLAstError. As soon as I execute the line "EnumPorts" I get the following error from the Windows spooler

"spoolsv.exe has generated errors and will be closed by the windows. You will need to restart the program"

and it stops.

And my program terminates.

Thanks
saravana

 

by: SteveGTRPosted on 2002-09-06 at 08:01:54ID: 7267393

So your program throws an exception? You could put the EnumPorts code in a try/catch block.

Also, you might pass the EnumPorts function the address of one PORT_INFO_2 structure. I'm wondering version of the API that is failing is mistakenly using the NULL parameter when determining the number of buffer requirement.

 

by: vsaravanaPosted on 2002-09-06 at 08:18:58ID: 7267440

It's not an exception from my program. The spooler service that runs in the background is crashing with the above error. And my program because the spooler crashed gets terminated.

I will give the other suggestion a shot and update

 

by: vsaravanaPosted on 2002-09-07 at 05:43:25ID: 7268971

Folks,
  I found the answer myself. It looks like an open issue from microsoft on WIndows 2000 profs.
 The answer can be found in msdn
http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q312052&

Thanks
saravana

 

by: moduloPosted on 2004-07-15 at 04:13:10ID: 11557770

PAQed, with points refunded (100)

modulo
Community Support Moderator

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