1. garycutri 171,815
2. -jonny- 95,564
3. jdera 86,513
4. Mestha 32,902
5. ALogvin 19,875
6. SysExpert 19,515
7. Shekhar2... 19,082
8. monorail1 17,414
9. ubabunski 10,250
10. Mighty_Si... 7,614
11. EddyJack... 6,650
12. EndureKona 6,000
13. dlan75 5,422
14. kguy18 5,400
15. jar3817 4,800
16. Kurt_Bra... 4,250
17. Spec01 4,000
17. MCSA20... 4,000
17. MrJesse34 4,000
20. Subsun 3,800
21. SatyaPathak 3,500
22. brwwiggins 3,175
23. Mikal613 3,100
24. suthngin 3,000
24. JohnGerh... 3,000

1. garycutri 522,142
2. JConchie 318,083
3. SysExpert 176,300
4. jdera 123,863
5. -jonny- 95,564
6. ALogvin 87,665
7. Kurt_Bra... 66,727
8. monorail1 40,064
9. WibblyW 39,447
10. BlackBerr... 37,216
11. Mestha 32,902
12. duffman76 32,164
13. capgroup 26,598
14. amorgan... 23,300
15. Rogiee 19,992
16. bglodde 19,650
17. Shekhar2... 19,082
18. ECNSSMT 17,143
19. Invincible... 15,700
20. Sembee 13,064
21. Mikal613 12,275
22. The_Kirs... 12,272
23. JammyPak 12,055
24. mhills 11,964
25. kguy18 10,900

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9.9

Failed to open the default message store using the MAPI profile "BlackberryManager"

Asked by peterkennedy in Blackberry Programming

Tags: open, store, message, default, failed

Hi there,

I am in the process of installing a Windows 2003 SP1 server that will be a dedicated Blackberry Enterprise Server. I have successfully registered for and downloaded the Blackberry Enterprise Server Express 4.1 software for Microsoft Exchange from the vendor.

I installed Windows 2003 SP1 and then Exchange 2003 System Manager SP1. This is the same SP as to what is on my Exchange server. I am able to logon to the domain and use Exchange System Manager to perform administrative tasks on my separate Exchange server.

I then logged on using the domain Administrator account and began the installation process for BES. According to the initial setup screen it was quite happy with the MAPI settings and could see my Exchange server. Everything went smoothly in that it was happy with my product/authentication/CAL keys and I was able to successfully see the host via port 3101.

The installation appeared to have completed successfully.

However, when I go to run the Blackberry Manager program, I get the following message at startup:

"Failed to open the default message store using the MAPI profile "BlackberryManager". Please review the log for details. You will not be able to send messages from the Blackberry Manager by email".

In the Blackberry installation guide, in section 3, there is a section on "Configuring your environment". I have followed these instructions to the best of my ability but they are not exactly high in detail. I am assuming that I have not configured Microsoft Exchange permissions for the service account properly but I can't see how to do this in detail.

Does anybody have any ideas as to what is causing the message I am getting and how I can perform the steps on page 24 of the guide, namely:

1. Set Exchange View Only Administrator permission with Administrative Groups as the minimum access level
2. Set Send As, Receive As, and Administer Information Store permissions at the server level

It would be helpful also if someone could provide me with details on how to set the Microsoft SQL Server permissions as well, as per page 25 of the installation guide.

I am also assuming that the BESAdmin account that needs to be created is basically so that you do not have to use the domain Administrator account for the BES stuff? Have I mucked things up by installing all this as domain Administrator? Do I need to do anything in SQL to change things to BES rather that domain Administrator?

Thanks very much!

Pete

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20091028-EE-VQP-85

Failed to open the default message store using the MAPI profile "BlackberryManager"

Asked by peterkennedy in Blackberry Programming

Tags: open, store, message, default, failed

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