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09.12.2006 at 10:28PM PDT, ID: 21987381
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Redirector messages going to Junk Folder

Tags: blackberry, junk
I use BlackBerry Desktop Redirector and it is working, but heres my problem.

Redirector & Blackberry network sends messages through exchange to communicate from addresses like "network@etp1102.etp.na.blackberry.net" with subjec lines like "RIM_bca28a80-e9c0-11d1-87fe-00600811c6a2".  The problem is that my Exchange server is marking them as junk mail.  So the redirector never gets its messages, which means it thinks its messages are always pending, because it never gets the confirmation messages going to the junk folder.  I have found if I keep marking each message as "not junk" it works, but so far I have had to unblock about 15 domains because the emails are like:

network@etp1102.etp.na.blackberry.net
network@etp1103.etp.na.blackberry.net
network@etp1104.etp.na.blackberry.net

If there was a way to allow a mask like @*.blackberry.net then it would work, but I see no way to do this, so I have to keep manually unblock each domain.  The problem is explaining this to some employees is not so easy.  Is there a simple fix for this problem or am I doing something wrong on my exchange server for these to be marked as Junk to begin with?  I am running Small Business Server 2003 and have latest SP2 on Exchange.

And, no I am not running BES because I do not want to shell out the cash right now when the Desktop Redirector does what I need for the moment.

Thanks for your help.
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Question Stats
Zone: Programming
Question Asked By: akaSurreal
Solution Provided By: garycutri
Participating Experts: 1
Solution Grade: C
Views: 70
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09.12.2006 at 11:30PM PDT, ID: 17509466

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09.12.2006 at 11:42PM PDT, ID: 17509514

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09.13.2006 at 12:39AM PDT, ID: 17509784

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09.13.2006 at 01:22AM PDT, ID: 17509947

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09.13.2006 at 02:03AM PDT, ID: 17510115

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09.13.2006 at 02:06AM PDT, ID: 17510124

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09.13.2006 at 10:52AM PDT, ID: 17514086

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09.13.2006 at 02:41PM PDT, ID: 17516008

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09.18.2006 at 02:34AM PDT, ID: 17541859

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09.18.2006 at 02:56AM PDT, ID: 17541950

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