July 24, 2008 01:38pm pdt

1. garycutri 92,364
2. Kurt_Bra... 19,197
3. Invincible... 15,700
4. Rogiee 9,690
5. SysExpert 8,800
6. duffman76 8,500
7. monorail1 6,750
8. BlackBerr... 6,016
9. abraham... 4,550
10. ryansoto 4,000
10. MicheleM... 4,000
12. war1 3,500
12. pghzooit 3,500
14. mystics7 3,000
15. ksharma4 2,860

1. garycutri 340,327
2. JConchie 318,083
3. SysExpert 118,552
4. WibblyW 39,447
5. BlackBerr... 36,216
6. Kurt_Bra... 33,677
7. duffman76 29,664
8. capgroup 26,598
9. bglodde 19,650
10. ECNSSMT 17,143
11. Invincible... 15,700
12. Sembee 12,464
13. Rogiee 12,440
14. JammyPak 12,055
15. mhills 11,964

11.10.2006 at 01:00PM PST, ID: 22056658

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6.6

Blackberry Enterpise Server - Email Not Sycnhing properly in inbox

Zone: Blackberry Programming

Tags: blackberry, inbox, email, outlook

We recently upgraded to BES. I'm having trouble with email synchronization and the BB documentation is just next to worthless.

Success for this question is finding the setting to let rules and synch work seamlessly.

Environment:
SBS 2003, Exchange 2003, service packs current.
BES 4.1
Windows XP desktops
Outlook Email Client
Blackberry 8700C (2 ea) PDA Devices.

Issues(2):
1. Synchronization happens to quickly. This causes spam to replicate to the blackberry which necessitates a "synch now" to clear it.

2. I have many rules running on my mailbox at the client and server level. They process a variety of email that we get from vendors and systems. I probably get 200 emails a day and only 40 of them require me to read them. The other 160 are some combination of status updates for orders, confirmations, faxes, system messages, etc. I have rules setup to move these to the right folders, forward them when appropriate, or just flat delete them. The problem is that they get replicated out to my blackberry before the rule on the client "gets" them. They do get moved to the right folder (usually), but after they are moved they "stay" on the BB. This is really frustrating because I have 160 msgs/day of clutter on my PDA.

3. Sometimes the rules quit running. I suspect that a conflict between BES and Outlook is occuring and outlook "gives up".

Desired Solution:
- Allow spam service to police spam prior to the BES push of the email to the client.
- Allow outlook client rules a "breather" to run before BES Push.

thanks

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Question Stats

Zone: Programming

Question Asked By: NTJOCK

Solution Provided By: garycutri

Participating Experts: 2

Solution Grade: C

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