Windows application error upon initialization

Let us look at your Hijackthis log, download hijackthis(default install in Program Files folder)

http://www.cyberanswers.org/forum/uploads/HijackThis1991.exe
Open Hijackthis, click "Do a system scan and save a logfile" don't fix anything yet.

Then go to the below link and login using your Experts-Exchange username and password.
http://www.ee-stuff.com
Click on "Expert Area" tab
type or paste the link to your Question
"Browse" your pc to the location of your Hijackthis log and click "Upload"
Copy the resulting "url" and post it back here.


OR: just paste the log to either of these sites:
1. http://www.rafb.net/paste/
then at the bottom left corner click "paste"
Copy the address/url and post it here.

2. or at --> http://www.hijackthis.de/ 
and click "Analyse", click "Save".  Then post the link to the saved list here.

rpggamegirl

Thank you for your quick response. I am on a home network and I am certain that I can scan this affected computers drive. Will the hijackthis program be able to scan a networked environment. I cannot access the affected computer any other way do to the application error unless I am able to do so threw safe mode which I have not tried and have not done so in a long while and forgot wich F key to use and the procedure.


Best regards

Pierre

rpggamegirl

Just downloaded the hijacthis ware and instaled it to my computer in the hope that I could scan the other compuetr no luck. As well this is the message I received. It did scan this computer and had a log file produced but not for the affected computer.

Pierre




An unexpected error has occurred at procedure: modMain_CheckOther1Item()
Error #5 - Invalid procedure call or argument

Please email me at merijn@spywareinfo.com, reporting the following:
* What you were trying to fix when the error occurred, if applicable
* How you can reproduce the error
* A complete HijackThis scan log, if possible

Windows version: Windows NT 5.01.2600
MSIE version: 6.0.2900.2180
HijackThis version: 1.99.1

This message has been copied to your clipboard.
Click OK to continue the rest of the scan.

>>The desktop is not shown, however if I Ctlr Alt Del & get the task manager I can see there are several processes running. <<

so you can scan the infected computer with HIjackthis right? Using ctrl alt del > "new task" > browse to Programs Files folder where Hijackthis.exe is.
Do it in normal mode if you can.

Here are the 2 links

https://filedb.experts-exchange.com/incoming/ee-stuff/355-hijackthis.zip

https://filedb.experts-exchange.com/incoming/ee-stuff/355-hijackthis.zip

Thank you

Pierre

By the way my son unplugged the computer andi t booted up to the main screen. I did a complete scan with Norton it found 1 virus and 7 other problems. I then rebooted to get the same problem. I unplugged the computher and am up and running, installed the hijack and ran it, and here we are with the recurrent problem againg but with the linksto the log file for you.

Thanks for the log.
You have the sign of a "Trojan Collectora"

Please download and BFUzip from --> http://www.merijn.org/files/bfu.zip
Unzip and run the program and click the "Web" button
Use this URL below to copy into the address bar of the Download script window:

http://metallica.geekstogo.com/collectora.bfu

Execute the script by clicking the "Execute" button.


Uninstall "WinFixer2006" if listed in add/remove programs.

Run Hijackthis and put a check next to these entries and click "Fix Checked":(If still present)
R3 - URLSearchHook: (no name) - _{00A6FAF6-072E-44cf-8957-5838F569A31D} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - (no file)
O4 - HKLM\..\Run: [NI.UERS_0001_N68M1801] "C:\WINDOWS\Downloaded Program Files\UERS_0001_N68M1801NetInstaller.exe" -nag
O4 - HKCU\..\Run: [WinFixer2006] "C:\Program Files\WinFixer_2006\uwfx6.exe" /min
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZNxdm414DFCA
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/208585ed6f21bb3bd616/netzip/RdxIE601.cab
O16 - DPF: {75D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin.SecureControl) - http://secure2.comned.com/signuptemplates/ActiveSecurity.cab 
O16 - DPF: {A1426AC5-8CE5-4A00-B71E-011D35709AC6} - http://advnt01.com/dialer/int_ver34.CAB 

Let us know, if problem persist.

Your explorer.exe is not gone because it is there in your running processes.

From the task manager you can run > new task
type in

explorer.exe

that should bring up your explorer.exe

You could also type in

eventvwr

to look at the error log.


>>I then rebooted to get the same problem. I unplugged the computer and am up and running, installed the hijack and ran it, and here we are with the recurrent problem againg but with the linksto the log file for you.<<
Do you only lose explorer when you are connected to the internet?

rpggamegirl,

Well that was the best $ 9.50 I ever spent on fixing a computer this site rocks, I will inform all of my friends. rpggamegirl all is well thanks to your efforts and a little luck. I performed you request and rebooted and the computer main screen is AOK.

Many thanks for your efforts

Best regards

Pierre

Pierre,

Thanks for the points with the "A" grade!  :)

Best wishes!