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08.07.2007 at 09:35AM PDT, ID: 22747067
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4.6

Browsers unable to connect to web sites, "The address is not valid"

Asked by NeonDevil in Networking Protocols, Web Browsers, Windows XP Operating System

Tags: , , , ,

IE7 error message: "The address is not valid"
Firefox error message: "Unable to connect"

I have a user who is suddenly unable to view websites after installing Internet Explorer 7 and some Windows Updates on Windows XP SP2. It only seems that the browser is affected (port 80?), as access is available to the rest of the network (files on server) and other programs that access the internet for information (Google Earth works fine, so does Windows Update).
Also, the results are the same when I test using either wireless or ethernet.

So far, I have uninstalled any recent updates to eliminate any potential causes and even installed FireFox to make sure that IE7 isn't the main culprit. Also, the run-of-the-mill troubleshooting methods, like disabling firewall and anti-virus, repairing network connections, etc, have been tried with no effect.

All searches thus far have been too erroneous to narrow down to a proper solution so any suggestions would be greatly appreciated.Start Free Trial
[+][-]08.07.2007 at 10:13AM PDT, ID: 19647833

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About this solution

Zones: Networking Protocols, Web Browsers, Windows XP Operating System
Tags: address, valid, ie7, unable, connect
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Solution Provided By: mtz1of4
Participating Experts: 4
Solution Grade: C
 
 
[+][-]08.07.2007 at 10:28AM PDT, ID: 19647948

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[+][-]08.07.2007 at 10:34AM PDT, ID: 19647992

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[+][-]08.07.2007 at 10:43AM PDT, ID: 19648084

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[+][-]08.07.2007 at 12:25PM PDT, ID: 19648900

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[+][-]08.07.2007 at 01:08PM PDT, ID: 19649272

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[+][-]08.07.2007 at 01:20PM PDT, ID: 19649374

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[+][-]08.07.2007 at 01:32PM PDT, ID: 19649458

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[+][-]08.07.2007 at 01:35PM PDT, ID: 19649478

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[+][-]08.07.2007 at 05:39PM PDT, ID: 19650711

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[+][-]08.07.2007 at 05:53PM PDT, ID: 19650762

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[+][-]08.08.2007 at 09:13AM PDT, ID: 19655502

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[+][-]08.08.2007 at 09:25AM PDT, ID: 19655615

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[+][-]08.08.2007 at 02:21PM PDT, ID: 19658155

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[+][-]08.08.2007 at 02:46PM PDT, ID: 19658286

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[+][-]08.09.2007 at 07:16AM PDT, ID: 19662340

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[+][-]08.09.2007 at 01:20PM PDT, ID: 19665572

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