Carla Romere
asked on
Trouble with sound playback
I have no sound playback coming from speakers. My sound card is not recognized in Sounds and Audio Device Properties> Audio tab> Sound playback. "No Playback device"
Here is my troubleshooting process so far:
Tried updating the driver, Update driver had the best update available
Tried rollback driver, It wouldn't rollback cause there was no rollback point
Uninstalled the devices in hardware manager> the Sigmatel c-major and Kernel sys audio device> restarted computer
Downloaded the driver> ran and installed> checked audio device properties: No Playback Devices
Here is my troubleshooting process so far:
Tried updating the driver, Update driver had the best update available
Tried rollback driver, It wouldn't rollback cause there was no rollback point
Uninstalled the devices in hardware manager> the Sigmatel c-major and Kernel sys audio device> restarted computer
Downloaded the driver> ran and installed> checked audio device properties: No Playback Devices
What model of PC/motherboard is this and which version of Windows?
ASKER
The PC is a Laptop Latitude 610 with Win XP profess service pak 2. Sound card SigmaTel C-Major 975X v.5.10.0.4255 with STAC 975X AC97 driver. I couldn't find the motherboard info without taking the casing off.
ASKER CERTIFIED SOLUTION
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