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03.05.2008 at 05:43AM PST, ID: 23215852
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9.0

msmsgs.exe error - unable to install Instant Messenger

Asked by ITSC_team in Chat / IM Software, Windows XP Operating System, Miscellaneous

Tags: , , , ,

IM was working a bit flaky as it was not automatically updating to away when the screen saver was turned on, so we uninstalled and was going to reinstall the application.  Upon reinstall, the error was received.  We have removed the entire C:\program files\messenger folder, removed all references to msmsgs from the registry, attempted to install as another user in windows to avoid possible profile corruption.  The error message continues to appear.  I have searched the hard drive to ensure there are no other versions of the file embedded in another directory.  Others are able to install this application without issue.  To avoid possible package corruption, we installed from the .msi and received the same error.  Unsure how to get IM to install properly.  Operating system is XP Pro Version 2002 SP2Start Free Trial
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Error message received when installing
 
[+][-]03.05.2008 at 06:52AM PST, ID: 21050745

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[+][-]03.05.2008 at 08:05AM PST, ID: 21051512

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[+][-]03.05.2008 at 09:46AM PST, ID: 21052564

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About this solution

Zones: Chat / IM Software, Windows XP Operating System, Miscellaneous
Tags: Microsoft, Instant Messenger, 5.1, Unable to install - packaged application in Corp. environment, C:\Program Files\Messenger\Msmsgs.exe "This application failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem."
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Solution Provided By: Richard_de_groot
Participating Experts: 2
Solution Grade: A
 
 
[+][-]03.05.2008 at 12:23PM PST, ID: 21054091

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[+][-]04.06.2008 at 11:52PM PDT, ID: 21294742

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[+][-]05.05.2008 at 01:56PM PDT, ID: 21502929

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