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How to get into Files encrypted by Acer eData security management where password has been lost

Hi
I have beren brought in a USB memory stick by a customer, which has some files stored on it that have been encrypted using Acer eData security management, unfortunately the password has been lost to the mists of time, he now needs to get at a file on this stick.  Is there anyway I can do this.  The files on the memory stick have an extension of .egisenc which I think are emails, and
.docxENX which I think may be word docs.

Any help would be greatly appreciated.

jag
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edster9999
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RogerIT

is there is a way to solve my problem if i encrypt my file and i'm now using a vaio laptop and i don't remember any of my old password?
problem 1 : password lost
problem 2 : i'm working on other computer (not acer) and acer security management works only on acer pc
problem 3: all my old data were lost now