Two users are getting the Error 800 error stating that the VPN server is unreachable. Everyone else is connecting without any problems. We ahve checked their machines and see nothing out of the ordinary. We have disabled a Zone Alarm Pro installation on one of the two, but the error persists. Unfortunately, the two users are senior executives, and we can see no solution. The security gurus say there IS no problem because everyone else is able to connect, so we can't look for any help there.
What should we look for next?
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