Question

Backdoor.Trojan Problem - Norton cannot remove and Ive tried everything!

Asked by: gump2k

I have Symantec antivirus running, and have a permanent window popped up which I cant close, saying:

--------------------------------
Norton Antivirus has detected a virus on your computer
C:\WINDOWS\Syetem32\combmjk.dll
Backdoor.Trojan
----------------------------------------

Here are results from other things I have done (both in normal and safe mode):

Run Norton in safe mode, it still cannot remove the infected file
Searched for combmjk.dll, this file doesnt exist
Searched the registry for this file - there is reference to it  in Search Assistant - My search
Could not uninstall My search thgough Add/remove programs (Specified module could not be found)
Could not find the path to where Add/remove progrmas thought this was installed so cant delete manually
Cleared all temp files, and IE cache etc

CW-shredder runs clear
Spybot S&D just brings up the old DSO exploit thats always returns when deleted
Spy Sweeper runs clear
Pest Patrol runs clear



Heres my Hijack this log too:

Logfile of HijackThis v1.97.7
Scan saved at 11:52:22, on 23/07/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\JavaSun\j2re1.4.2_04\bin\jusched.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
C:\PROGRA~1\PESTPA~1\PPControl.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Iomega\Iomega Automatic Backup\ibackup.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Lexmark X1100 Series\lxbkbmon.exe
C:\Program Files\AIM95\aim.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Office\Office10\OUTLOOK.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\mdm.exe
C:\Documents and Settings\Steve Reed\Desktop\Programs\HijackThis.exe

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\JavaSun\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [PestPatrol Control Center] C:\PROGRA~1\PESTPA~1\PPControl.exe
O4 - HKLM\..\Run: [PCDRealtime] C:\WINDOWS\realtime.exe
O4 - HKLM\..\Run: [Lexmark X1100 Series] "C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Iomega Automatic Backup 1.0.1] C:\Program Files\Iomega\Iomega Automatic Backup\ibackup.exe
O4 - HKCU\..\Run: [Iomega Automatic Backup] C:\Program Files\Iomega\Iomega Automatic Backup\ibackup.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: AOL 8.0 Tray Icon.lnk = C:\Program Files\AOL 8.0\aoltray.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Lencom SurfVCR (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: ICQ 4.1 (HKLM)
O9 - Extra 'Tools' menuitem: ICQ Lite (HKLM)
O9 - Extra button: Real.com (HKLM)
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20030530/qtinstall.info.apple.com/bonnie/us/win/QuickTimeInstaller.exe
O16 - DPF: {5445BE81-B796-11D2-B931-002018654E2E} (MeadCo Security Manager) - http://wcs00180.egain.net/wcsapp/weblib/Javascript/messaging/ie/SecMgr.cab
O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.141/code/PWActiveXImgCtl.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-32.cab
O16 - DPF: {EC5A4E7B-02EB-451D-B310-D5F2E0A4D8C3} (webhelper Class) - https://register.btinternet.com/templates/btwebcontrol014.cab



I have set the points on this quite high so hopefully we can go backwards and forwards fairly quickly to get this solved if possible!

Thanks

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Asked On
2004-07-23 at 03:55:57ID21068931
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Expert Comment

by: jvuzPosted on 2004-07-23 at 04:05:39ID: 11620386

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by: ErikPhilipsPosted on 2004-07-23 at 04:05:52ID: 11620388

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by: gump2kPosted on 2004-07-23 at 05:04:12ID: 11620450

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by: gump2kPosted on 2004-07-23 at 06:38:54ID: 11621178

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by: RevelationCSPosted on 2004-07-23 at 07:42:17ID: 11621847

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by: SheharyaarSaahilPosted on 2004-07-23 at 08:19:37ID: 11622280

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by: gump2kPosted on 2004-07-23 at 08:54:26ID: 11622659

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by: SheharyaarSaahilPosted on 2004-07-23 at 08:58:25ID: 11622699

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by: ErikPhilipsPosted on 2004-07-23 at 19:35:20ID: 11626523

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by: SheharyaarSaahilPosted on 2004-07-27 at 15:37:59ID: 11651741

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by: gump2kPosted on 2004-07-27 at 15:43:09ID: 11651779

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