Question

What is phone challenge code!!!!!!!

Asked by: HEP3005

PLEASE EXPLAIN TO ME WHAT "THE PHONE CHALLENGE CODE"IS!!!!!

WHAT HAS THIS GOT TO DO WITH "NORTON ANTIVIRUS"

WHERE CAN I GET THIS ??????????????

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Asked On
2005-01-13 at 09:58:26ID21273358
Tags

phone

,

challenge

,

code

Topic

Miscellaneous Security

Participating Experts
2
Points
90
Comments
4

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Answers

 

by: wompeyPosted on 2005-01-13 at 11:03:48ID: 13037349

Hi HEP3005 -

Most likely you're talking about the activation process for Norton Antivirus.

After you install it, you will probably be given a phone number to call and an activation number (or it might be on a sticker on your CD or CD envelope.  You read the number to the person and they will give you the phone challenge code which can be used to activate the product.

This is protection for Norton so people won't pirate their software, and it's protection for the consumer so they know they are buying a legitimate product.

 

by: stevenshealthcarePosted on 2005-01-13 at 13:27:54ID: 13038786

Hep,
Basically the phone challenge is a way of purchasing and or reigstering a verified legal copy from the Symantec product line.
If you are running a legal copy of this software then the phone challenge should not be an issue as proof of purchase goes.
Here are some links to help you understand the process.  
http://www.thecomputermechanics.com/forums/showthread.php?t=4711&goto=nextnewest
http://www.kingmegasite.com/archive/index.php/t-6425
http://forums.afterdawn.com/thread_view.cfm/135340
If, however you downloaded an illegal copy or you have a copy that was burned from an iffy peer to peer website (Such as Kazza) then you're most likely going to need to remove the product from your system and use the malware utilties listed below while in Safe Mode because chances are you have an infected computer.
Spybot:
http://www.safer-networking.org/en/download/index.html
AdAware:
http://www.lavasoftusa.com/support/download/
CWShredder:
http://www.intermute.com/spysubtract/cwshredder_download.html
HiJackThis:
http://www.spychecker.com/download/download_hijackthis.html
http://www.spywareguide.com/index.php
David

20120131-EE-VQP-002

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