This is a Gateway laptop with XP. I'm confident that there is some spyware that I cannot get rid off. I've run AVG and found 33 viruses which have either been healed or put in a vault. However, I cannot get rid of the remaining problems. Thanks for your help on this.
Logfile of HijackThis v1.99.1
Scan saved at 6:17:24 PM, on 10/6/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.e
xe
C:\WINDOWS\system32\winlog
on.exe
C:\WINDOWS\system32\servic
es.exe
C:\WINDOWS\system32\lsass.
exe
C:\WINDOWS\system32\svchos
t.exe
C:\WINDOWS\System32\svchos
t.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spools
v.exe
C:\WINDOWS\system32\sumsw3
2.exe
C:\PROGRA~1\Grisoft\AVGFRE
~1\avgamsv
r.exe
C:\Program Files\Synaptics\SynTP\SynT
PLpr.exe
C:\PROGRA~1\Grisoft\AVGFRE
~1\avgupsv
c.exe
C:\Program Files\Synaptics\SynTP\SynT
PEnh.exe
C:\Program Files\CyberLink\PowerDVD\P
DVDServ.ex
e
C:\PROGRA~1\Grisoft\AVGFRE
~1\avgemc.
exe
C:\WINDOWS\system32\hkcmd.
exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.S
YS
C:\PROGRA~1\Grisoft\AVGFRE
~1\avgcc.e
xe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbar
Notifier\1
.0.720.364
0\GoogleTo
olbarNotif
ier.exe
C:\Program Files\BigFix\BigFix.exe
C:\Documents and Settings\Owner\Desktop\hij
ackthis\Hi
jackThis.e
xe
R1 - HKLM\Software\Microsoft\In
ternet Explorer\Main,Default_Page
_URL =
http://www.gatewaybiz.comR0 - HKLM\Software\Microsoft\In
ternet Explorer\Main,Start Page =
http://www.gatewaybiz.comR1 - HKCU\Software\Microsoft\In
ternet Connection Wizard,ShellNext =
http://yahoo.com/O2 - BHO: (no name) - {00000000-59D4-4008-9058-0
8001100120
0} - (no file)
O2 - BHO: (no name) - {00000000-C1EC-0345-6EC2-4
D030000000
0} - (no file)
O2 - BHO: (no name) - {00000000-F09C-02B4-6EC2-A
D030000000
0} - (no file)
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7
695ECA0567
0} - C:\Program Files\Yahoo!\Companion\Ins
talls\cpn\
yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-7
84B7D6BE0B
3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.d
ll
O2 - BHO: (no name) - {3ceff6cd-6f08-4e4d-bccd-f
f7415288c3
b} - (no file)
O2 - BHO: (no name) - {77701e16-9bfe-4b63-a5b4-7
bd156758a3
7} - (no file)
O2 - BHO: (no name) - {7b55bb05-0b4d-44fd-81a6-b
136188f5de
b} - (no file)
O2 - BHO: (no name) - {8333c319-0669-4893-a418-f
56d9249fca
6} - (no file)
O2 - BHO: (no name) - {9c691a33-7dda-4c2f-be4c-c
176083f35c
f} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-C
F10577473F
7} - c:\program files\google\googletoolbar
1.dll
O2 - BHO: office_pnl.office_panel - {B53455DB-5527-4041-AC41-F
86E6947AA4
7} - C:\WINDOWS\system32\office
_pnl.dll (file missing)
O2 - BHO: (no name) - {e52dedbb-d168-4bdb-b229-c
48160800e8
1} - (no file)
O2 - BHO: (no name) - {ffd2825e-0785-40c5-9a41-5
18f53a8261
f} - (no file)
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-1
0AC9BABA46
C} - C:\Program Files\Canon\Easy-WebPrint\
Toolband.d
ll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0
090271D4F8
8} - C:\Program Files\Yahoo!\Companion\Ins
talls\cpn\
yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-0
09027A5CD4
F} - c:\program files\google\googletoolbar
1.dll
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD
.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCh
eck.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynT
PLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynT
PEnh.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\P
DVDServ.ex
e"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtr
ay.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.
exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe
" -atboottime
O4 - HKLM\..\Run: [Adware.Srv32] C:\WINDOWS\system32\runsrv
32.exe
O4 - HKLM\..\Run: [Transponder] C:\WINDOWS\system32\susp.e
xe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE
~1\avgcc.e
xe /STARTUP
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe
" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbar
Notifier\1
.0.720.364
0\GoogleTo
olbarNotif
ier.exe
O4 - Startup: antispysoldier.lnk = C:\Program Files\Antispyware Soldier\antispysoldier.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH
.HTML
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\
Resource.d
ll/RC_AddT
oList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\
Resource.d
ll/RC_HSPr
int.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\
Resource.d
ll/RC_Prev
iew.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\
Resource.d
ll/RC_Prin
t.html
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-0
0C0F0318AF
E} - C:\WINDOWS\system32\Shdocv
w.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-0
0C04F79568
3} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-0
0C04F79568
3} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C
7C580BBF70
0} (Windows Genuine Advantage Validation Tool) -
http://go.microsoft.com/fwlink/?LinkID=39204O16 - DPF: {EF791A6B-FC12-4C68-99EF-F
B9E207A39E
6} (McFreeScan Class) -
http://download.mcafee.com/molbin/iss-loc/mcfscan/2,1,0,4825/mcfscan.cabO17 - HKLM\System\CCS\Services\T
cpip\..\{B
D840A52-6A
1B-4A8E-A4
E8-69A51A5
BB865}: NameServer = 64.203.254.30,64.203.254.3
1
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsr
vc.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE
~1\avgamsv
r.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE
~1\avgupsv
c.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE
~1\avgemc.
exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.S
YS