When I open IE I get an message indicating that I have dangerous viruses on my system and files may be corrupted. The message then states the I should download protection software now. Click ok.
I did not click ok.
Everytime I open IE I get this message and I am redirected to "other" sites.
I ran Highjack this and saved a log file.
Not sure what to do after this.
I have McAfee installed on my laptop but it did not detect anything.
Below is the results of the highjack this scan:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:07:02 PM, on 8/18/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.e
xe
C:\WINDOWS\system32\winlog
on.exe
C:\WINDOWS\system32\servic
es.exe
C:\WINDOWS\system32\lsass.
exe
C:\WINDOWS\system32\Ati2ev
xx.exe
C:\WINDOWS\system32\svchos
t.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchos
t.exe
C:\WINDOWS\system32\spools
v.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDev
iceService
.exe
C:\Program Files\Bonjour\mDNSResponde
r.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Documentum\Shared\Dc
ComponentI
nstaller.e
xe
C:\Program Files\WS_FTP Pro\ftpsched.exe
C:\WINDOWS\System32\svchos
t.exe
C:\Program Files\Nortel\IP Softphone 2050\i2050QosSvc.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService
.exe
C:\Program Files\Network Associates\VirusScan\Mcshi
eld.exe
C:\Program Files\Network Associates\VirusScan\VsTsk
Mgr.exe
C:\WINDOWS\system32\HPZipm
12.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.e
xe
C:\WINDOWS\system32\svchos
t.exe
C:\WINDOWS\system32\MsPMSP
Sv.exe
C:\WINDOWS\system32\Ati2ev
xx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.
exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynT
PLpr.exe
C:\WINDOWS\system32\wuaucl
t.exe
C:\Program Files\Synaptics\SynTP\SynT
PEnh.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Trend Micro\HijackThis\KLC.exe
C:\WINDOWS\system32\userin
it.exe
C:\WINDOWS\system32\dla\tf
swctrl.exe
C:\Program Files\Java\jre1.6.0_07\bin
\jusched.e
xe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Network Associates\VirusScan\SHSTA
T.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.
exe
C:\Program Files\HPQ\Shared\hpqwmi.ex
e
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\WS_FTP Pro\ftpqueue.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Print Server\PTP\PSDiagnostic.ex
e
D:\Program Files\iTunes\iTunesHelper.
exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\iPod\bin\iPodService
.exe
C:\WINDOWS\system32\wuaucl
t.exe
C:\WINDOWS\SoftwareDistrib
ution\Down
load\8205d
f9ffac7749
69e61b38f5
16f1b94\up
date\updat
e.exe
R1 - HKLM\Software\Microsoft\In
ternet Explorer\Main,Default_Page
_URL =
http://www.hp.comR1 - HKCU\Software\Microsoft\In
ternet Connection Wizard,ShellNext =
https://login.live.com/ppsecure/sha1auth.srf?lc=1033R1 - HKCU\Software\Microsoft\Wi
ndows\Curr
entVersion
\Internet Settings,AutoConfigURL = file://c:/proxy.pac
R1 - HKCU\Software\Microsoft\Wi
ndows\Curr
entVersion
\Internet Settings,ProxyOverride = *.local
O1 - Hosts: 192.167.140.45 florida.innlab.nortel.com florida
O2 - BHO: SnagIt Toolbar Loader - {00C6482D-C502-44C8-8409-F
CE54AD9C20
8} - C:\Program Files\TechSmith\SnagIt 9\SnagItBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-7
84B7D6BE0B
3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.d
ll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-0
0123456789
0} - C:\WINDOWS\system32\dla\tf
swshx.dll
O2 - BHO: Ipswitch.WsftpBrowserHelpe
r - {601ED020-FB6C-11D3-87D8-0
050DA59922
B} - C:\Program Files\WS_FTP Pro\wsbho2k0.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D
4DAF1D92D4
3} - C:\Program Files\Java\jre1.6.0_07\bin
\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-C
F10577473F
7} - c:\program files\google\googletoolbar
2.dll (file missing)
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0
445EE16191
0} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClien
t.dll
O2 - BHO: DctmWDKBho Class - {B6D89134-E693-4D2A-882A-7
C0844674AF
2} - C:\Progra~1\Arbortext\Edit
or\adapter
s\DctmWDKo
cx.dll
O2 - BHO: IE Optimizer - {BACA5B3B-DD57-4E62-B986-9
A5677FBF00
1} - C:\WINDOWS\system32\ieodk.
dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0
819E2EAAC9
3} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClien
t.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D
2AAB95CABE
3} - C:\Program Files\TechSmith\SnagIt 9\SnagItIEAddin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-0
09027A5CD4
F} - c:\program files\google\googletoolbar
2.dll (file missing)
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.
exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
" /tray
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynT
PLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynT
PEnh.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tf
swctrl.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin
\jusched.e
xe"
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [WatchDog] C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTA
T.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.
exe"
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [ftpqueue] "C:\Program Files\WS_FTP Pro\ftpqueue.exe" -tray
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [PrintServer Diagnostic] C:\Program Files\Print Server\PTP\PSDiagnostic.ex
e
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotif
ier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe
" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "D:\Program Files\iTunes\iTunesHelper.
exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe
" /background
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICR
OS~1\DW\dw
trig20.exe
" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICR
OS~1\DW\dw
trig20.exe
" -t (User 'Default user')
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: DVD Check.lnk = C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClien
t.dll/Acro
IECapture.
html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClien
t.dll/Acro
IEAppend.h
tml
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClien
t.dll/Acro
IECaptureS
elLinks.ht
ml
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClien
t.dll/Acro
IEAppendSe
lLinks.htm
l
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClien
t.dll/Acro
IECapture.
html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClien
t.dll/Acro
IEAppend.h
tml
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClien
t.dll/Acro
IECapture.
html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClien
t.dll/Acro
IEAppend.h
tml
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2
\OFFICE11\
EXCEL.EXE/
3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-0
0401C60850
1} - C:\Program Files\Java\jre1.6.0_07\bin
\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-0
0401C60850
1} - C:\Program Files\Java\jre1.6.0_07\bin
\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3
C9C571A826
3} - C:\PROGRA~1\MICROS~2\OFFIC
E11\REFIEB
AR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5
C8D4460577
F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5
C8D4460577
F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-0
0C04F79568
3} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-0
0C04F79568
3} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprov
au.dll
O14 - IERESET.INF: START_PAGE_URL=
http://www.hp.comO16 - DPF: {036F8A56-0BC8-4607-8F98-D
3231E6FF5E
D} (CentraUpdaterAxCtl Class) -
https://centra.nortel.com/SiteRoots/main/Install/win32/CentraUpdaterAx.cabO16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0
E3A5CAA8CD
8} (Office Genuine Advantage Validation Tool) -
http://go.microsoft.com/fwlink/?linkid=58813O16 - DPF: {4A3CBDDD-C4DC-4C38-B44F-7
04DAEF628A
E} (PjAdoInfo3 Class) -
http://sjspweb01/ProjectServer/objects/pjclient.cabO16 - DPF: {8AD9C840-044E-11D1-B3E9-0
0805F499D9
3} (Java Runtime Environment 1.6.0) -
http://javadl.sun.com/webapps/download/AutoDL?BundleId=23100O16 - DPF: {AF9A1421-E128-4D5F-A37E-0
39F305867B
9} (Pj11enuC Class) -
http://sjspweb01/ProjectServer/objects/1033/pjcintl.cabO17 - HKLM\System\CCS\Services\T
cpip\Param
eters: Domain = STJH.INNOVATIA.INC
O17 - HKLM\Software\..\Telephony
: DomainName = STJH.INNOVATIA.INC
O17 - HKLM\System\CS1\Services\T
cpip\Param
eters: Domain = STJH.INNOVATIA.INC
O17 - HKLM\System\CS2\Services\T
cpip\Param
eters: Domain = STJH.INNOVATIA.INC
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDev
iceService
.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2ev
xx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponde
r.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Documentum Desktop Component Installer - Documentum, a division of EMC. - C:\Program Files\Documentum\Shared\Dc
ComponentI
nstaller.e
xe
O23 - Service: Ipswitch WS_FTP Queue (ftpqueue) - Ipswitch, Inc., 81 Hartwell Ave, Lexington MA 02421 - C:\Program Files\WS_FTP Pro\ftpsched.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\Shared\hpqwmi.ex
e
O23 - Service: Nortel IP Softphone 2050 QoS (i2050QoSSvc) - Nortel - C:\Program Files\Nortel\IP Softphone 2050\i2050QosSvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService
.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService
.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshi
eld.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTsk
Mgr.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm
12.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.e
xe
--
End of file - 13084 bytes
Thanks in advance.
Kristin
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