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psoup1

asked on

KB954459

WINDOWS XP HOME SERVICE PACK 3 IS USED. MICROSOFT UPDATE OFFERED 9 UPDATES ALL OF WHICH DOWNLOADED. 8 INSTALLED BUT KB954459 FAILED.

DOWNLOADED AGAIN BUT SAVED THE FILE. WHEN I RUN THIS I GET " MSXML 6 SERVICE PACK 2 (KB954459) SETUP INTERRUPTED".

WHERE IS THE PROBLEM AND HOW DO I GET ROUND IT?
Avatar of Kelvin_King
Kelvin_King
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Hi there,

See if this helps you:
http://support.microsoft.com/kb/943144

- Kelvin
download it from
http://www.microsoft.com/downloads/details.aspx?familyid=59914795-60C7-4EBE-828D-F28CB457E6E3&displaylang=en
run it with the switch
msxml6-KB954459-enu-x86.exe/q REBOOT=ReallySuppress/l*v c:\KB954459.log

KB954459.log should give further information to see how the instllation goes.
Avatar of psoup1
psoup1

ASKER

Kelvin king's suggestion made no difference.
So i created a kb954459 log and got this:-

=== Verbose logging started: 19/11/2008  19:20:49  Build type: SHIP UNICODE 3.01.4001.5512  Calling process: C:\WINDOWS\system32\msiexec.exe ===
MSI (c) (D8:30) [19:20:49:875]: Resetting cached policy values
MSI (c) (D8:30) [19:20:49:875]: Machine policy value 'Debug' is 0
MSI (c) (D8:30) [19:20:49:875]: ******* RunEngine:
           ******* Product: c:\c8f0862c22c1851c19\msxml6.msi
           ******* Action:
           ******* CommandLine: **********
MSI (c) (D8:30) [19:20:49:953]: Machine policy value 'DisableUserInstalls' is 0
MSI (c) (D8:30) [19:20:50:156]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'c:\c8f0862c22c1851c19\msxml6.msi' against software restriction policy
MSI (c) (D8:30) [19:20:50:156]: SOFTWARE RESTRICTION POLICY: c:\c8f0862c22c1851c19\msxml6.msi has a digital signature
MSI (c) (D8:30) [19:20:50:578]: SOFTWARE RESTRICTION POLICY: c:\c8f0862c22c1851c19\msxml6.msi is permitted to run at the 'unrestricted' authorization level.
MSI (c) (D8:30) [19:20:51:468]: Cloaking enabled.
MSI (c) (D8:30) [19:20:51:468]: Attempting to enable all disabled priveleges before calling Install on Server
MSI (c) (D8:30) [19:20:51:484]: End dialog not enabled
MSI (c) (D8:30) [19:20:51:484]: Original package ==> c:\c8f0862c22c1851c19\msxml6.msi
MSI (c) (D8:30) [19:20:51:484]: Package we're running from ==> c:\DOCUME~1\PETERS~1.STU\LOCALS~1\Temp\a4cdde7.msi
MSI (c) (D8:30) [19:20:51:515]: APPCOMPAT: looking for appcompat database entry with ProductCode '{1A528690-6A2D-4BC5-B143-8C4AE8D19D96}'.
MSI (c) (D8:30) [19:20:51:531]: APPCOMPAT: no matching ProductCode found in database.
MSI (c) (D8:30) [19:20:51:625]: MSCOREE not loaded loading copy from system32
MSI (c) (D8:30) [19:20:51:750]: Machine policy value 'TransformsSecure' is 0
MSI (c) (D8:30) [19:20:51:750]: User policy value 'TransformsAtSource' is 0
MSI (c) (D8:30) [19:20:51:796]: Machine policy value 'DisablePatch' is 0
MSI (c) (D8:30) [19:20:51:796]: Machine policy value 'AllowLockdownPatch' is 0
MSI (c) (D8:30) [19:20:51:796]: Machine policy value 'DisableLUAPatching' is 0
MSI (c) (D8:30) [19:20:51:796]: Machine policy value 'DisableFlyWeightPatching' is 0
MSI (c) (D8:30) [19:20:51:828]: APPCOMPAT: looking for appcompat database entry with ProductCode '{1A528690-6A2D-4BC5-B143-8C4AE8D19D96}'.
MSI (c) (D8:30) [19:20:51:828]: APPCOMPAT: no matching ProductCode found in database.
MSI (c) (D8:30) [19:20:51:828]: Transforms are not secure.
MSI (c) (D8:30) [19:20:51:828]: Command Line: CURRENTDIRECTORY=c:\c8f0862c22c1851c19 CLIENTUILEVEL=0 CLIENTPROCESSID=4056
MSI (c) (D8:30) [19:20:51:828]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{621986D6-AAB9-41C0-88DA-21B0D0491680}'.
MSI (c) (D8:30) [19:20:51:828]: Product Code passed to Engine.Initialize:           ''
MSI (c) (D8:30) [19:20:51:828]: Product Code from property table before transforms: '{1A528690-6A2D-4BC5-B143-8C4AE8D19D96}'
MSI (c) (D8:30) [19:20:51:828]: Product Code from property table after transforms:  '{1A528690-6A2D-4BC5-B143-8C4AE8D19D96}'
MSI (c) (D8:30) [19:20:51:828]: Product not registered: beginning first-time install
MSI (c) (D8:30) [19:20:51:828]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.
MSI (c) (D8:30) [19:20:51:828]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (c) (D8:30) [19:20:51:828]: User policy value 'SearchOrder' is 'nmu'
MSI (c) (D8:30) [19:20:51:859]: Adding new sources is allowed.
MSI (c) (D8:30) [19:20:51:859]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
MSI (c) (D8:30) [19:20:51:890]: Package name extracted from package path: 'msxml6.msi'
MSI (c) (D8:30) [19:20:51:906]: Package to be registered: 'msxml6.msi'
MSI (c) (D8:30) [19:20:51:906]: Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (c) (D8:30) [19:20:51:906]: Machine policy value 'DisableMsi' is 0
MSI (c) (D8:30) [19:20:51:906]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (c) (D8:30) [19:20:51:906]: User policy value 'AlwaysInstallElevated' is 0
MSI (c) (D8:30) [19:20:51:906]: Product installation will be elevated because user is admin and product is being installed per-machine.
MSI (c) (D8:30) [19:20:51:906]: Running product '{1A528690-6A2D-4BC5-B143-8C4AE8D19D96}' with elevated privileges: Product is assigned.
MSI (c) (D8:30) [19:20:51:906]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'c:\c8f0862c22c1851c19'.
MSI (c) (D8:30) [19:20:51:906]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '0'.
MSI (c) (D8:30) [19:20:51:906]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '4056'.
MSI (c) (D8:30) [19:20:51:906]: TRANSFORMS property is now:
MSI (c) (D8:30) [19:20:51:906]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '300'.
MSI (c) (D8:30) [19:20:51:921]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Peter Shrimpton.STUDY\Application Data
MSI (c) (D8:30) [19:20:51:921]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Peter Shrimpton.STUDY\Favorites
MSI (c) (D8:30) [19:20:51:921]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Peter Shrimpton.STUDY\NetHood
MSI (c) (D8:30) [19:20:51:921]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Owner\My Documents
MSI (c) (D8:30) [19:20:51:921]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Peter Shrimpton.STUDY\PrintHood
MSI (c) (D8:30) [19:20:51:921]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Peter Shrimpton.STUDY\Recent
MSI (c) (D8:30) [19:20:51:921]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Peter Shrimpton.STUDY\SendTo
MSI (c) (D8:30) [19:20:51:921]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Peter Shrimpton.STUDY\Templates
MSI (c) (D8:30) [19:20:51:921]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users.WINDOWS\Application Data
MSI (c) (D8:30) [19:20:51:921]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Peter Shrimpton.STUDY\Local Settings\Application Data
MSI (c) (D8:30) [19:20:51:921]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Owner\My Documents\My Pictures
MSI (c) (D8:30) [19:20:52:000]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users.WINDOWS\Start Menu\Programs\Administrative Tools
MSI (c) (D8:30) [19:20:52:140]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users.WINDOWS\Start Menu\Programs\Startup
MSI (c) (D8:30) [19:20:52:156]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users.WINDOWS\Start Menu\Programs
MSI (c) (D8:30) [19:20:52:156]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users.WINDOWS\Start Menu
MSI (c) (D8:30) [19:20:52:156]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users.WINDOWS\Desktop
MSI (c) (D8:30) [19:20:52:156]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Peter Shrimpton.STUDY\Start Menu\Programs\Administrative Tools
MSI (c) (D8:30) [19:20:52:156]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Peter Shrimpton.STUDY\Start Menu\Programs\Startup
MSI (c) (D8:30) [19:20:52:156]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Peter Shrimpton.STUDY\Start Menu\Programs
MSI (c) (D8:30) [19:20:52:156]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Peter Shrimpton.STUDY\Start Menu
MSI (c) (D8:30) [19:20:52:156]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Peter Shrimpton.STUDY\Desktop
MSI (c) (D8:30) [19:20:52:203]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users.WINDOWS\Templates
MSI (c) (D8:30) [19:20:52:218]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\Fonts
MSI (c) (D8:30) [19:20:52:218]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
MSI (c) (D8:30) [19:20:52:218]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
MSI (c) (D8:30) [19:20:52:218]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (c) (D8:30) [19:20:52:218]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'Peter Shrimpton'.
MSI (c) (D8:30) [19:20:52:218]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (c) (D8:30) [19:20:52:218]: PROPERTY CHANGE: Adding COMPANYNAME property. Its value is 'PeaSoup Group'.
MSI (c) (D8:30) [19:20:52:218]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'c:\DOCUME~1\PETERS~1.STU\LOCALS~1\Temp\a4cdde7.msi'.
MSI (c) (D8:30) [19:20:52:218]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'c:\c8f0862c22c1851c19\msxml6.msi'.
MSI (c) (D8:30) [19:20:52:218]: PROPERTY CHANGE: Adding SourceDir property. Its value is 'c:\c8f0862c22c1851c19\'.
MSI (c) (D8:30) [19:20:52:218]: PROPERTY CHANGE: Adding SOURCEDIR property. Its value is 'c:\c8f0862c22c1851c19\'.
MSI (c) (D8:8C) [19:20:52:453]: PROPERTY CHANGE: Adding VersionHandler property. Its value is '3.01'.
=== Logging started: 19/11/2008  19:20:52 ===
MSI (c) (D8:30) [19:20:52:500]: Note: 1: 2205 2:  3: PatchPackage
MSI (c) (D8:30) [19:20:52:500]: Machine policy value 'DisableRollback' is 0
MSI (c) (D8:30) [19:20:52:500]: User policy value 'DisableRollback' is 0
MSI (c) (D8:30) [19:20:52:500]: PROPERTY CHANGE: Adding UILevel property. Its value is '5'.
MSI (c) (D8:30) [19:20:52:500]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
MSI (c) (D8:30) [19:20:52:500]: Doing action: INSTALL
Action 19:20:52: INSTALL.
Action start 19:20:52: INSTALL.
MSI (c) (D8:30) [19:20:52:562]: UI Sequence table 'InstallUISequence' is present and populated.
MSI (c) (D8:30) [19:20:52:562]: Running UISequence
MSI (c) (D8:30) [19:20:52:562]: PROPERTY CHANGE: Adding EXECUTEACTION property. Its value is 'INSTALL'.
MSI (c) (D8:30) [19:20:52:593]: Doing action: SkipInstallCA
Action 19:20:52: SkipInstallCA.
Action start 19:20:52: SkipInstallCA.
MSI (c) (D8:FC) [19:20:52:609]: Invoking remote custom action. DLL: C:\DOCUME~1\PETERS~1.STU\LOCALS~1\Temp\MSI1224.tmp, Entrypoint: SkipInstall
MSI (c) (D8:BC) [19:20:52:640]: Cloaking enabled.
MSI (c) (D8:BC) [19:20:52:640]: Attempting to enable all disabled priveleges before calling Install on Server
MSI (c) (D8:BC) [19:20:52:640]: Connected to service for CA interface.
This package is not supported on this operating system.
Action ended 19:20:52: SkipInstallCA. Return value 3.
MSI (c) (D8:30) [19:20:52:890]: Doing action: SetupCompleteErrorDlg
Action 19:20:52: SetupCompleteErrorDlg.
Action start 19:20:52: SetupCompleteErrorDlg.
Info 2898.Tahoma8, Tahoma, 0
Info 2898.DlgTitleStyleB, Tahoma, 0
Action 19:20:53: SetupCompleteErrorDlg. Dialog created
MSI (c) (D8:8C) [19:20:53:156]: Note: 1: 2731 2: 0
Action ended 19:20:57: SetupCompleteErrorDlg. Return value 2.
Action ended 19:20:57: INSTALL. Return value 3.
MSI (c) (D8:30) [19:20:57:390]: Destroying RemoteAPI object.
MSI (c) (D8:BC) [19:20:57:421]: Custom Action Manager thread ending.
Property(C): ProductCode = {1A528690-6A2D-4BC5-B143-8C4AE8D19D96}
Property(C): Manufacturer = Microsoft Corporation
Property(C): ProductVersion = 6.20.1099.0
Property(C): ProductLanguage = 1033
Property(C): UpgradeCode = {1B117BA7-5BC1-419E-820E-7D4F3F412C7B}
Property(C): ARPPRODUCTICON = ARPIco
Property(C): PIDTemplate = 53934<````=````=````=````=`````>@@@@@
Property(C): PROMPTROLLBACKCOST = P
Property(C): DiskPrompt = [1]
Property(C): INSTALLLEVEL = 100
Property(C): ALLUSERS = 1
Property(C): InstallMode = Typical
Property(C): ErrorIcon = ErrorIco
Property(C): SuccessIcon = SuccessIco
Property(C): WarningIcon = WarningIco
Property(C): LicenseIcon = LicenseIco
Property(C): SetupIcon = SetupIco
Property(C): CompleteIcon = CompleteIco
Property(C): CustomIcon = CustomIco
Property(C): RepairIcon = RepairIco
Property(C): RemoveIcon = RemoveIco
Property(C): ModifyIcon = ModifyIco
Property(C): NewIcon = NewIco
Property(C): UpIcon = UpIco
Property(C): DialogBanner = BannerBmp
Property(C): WelcomeBmp = WelcomeBmp
Property(C): ApplicationUsers = AllUsers
Property(C): Details = 0
Property(C): AgreeToLicense = No
Property(C): _IsMaintenance = Reinstall
Property(C): _IsMaintenance2 = Modify
Property(C): ReinstallModeText = omus
Property(C): Display_IsBitmapDlg = 1
Property(C): Interrupted = 0
Property(C): ProductID = none
Property(C): ISENABLEDWUSFINISHDIALOG = 1
Property(C): SQLServerText1 = 0
Property(C): SQLServerVersionText1 = 0
Property(C): SQLServerVersionText2 = 0
Property(C): SQLServerVersionText3 = 0
Property(C): CA_ERRORCOUNT = 0
Property(C): CA_WARNINGCOUNT = 0
Property(C): CA_SUCCESSCOUNT = 0
Property(C): MINIMUMOS = true
Property(C): UI_SHOWCOPYRIGHT = yes
Property(C): ShowUserRegistrationDlg = 1
Property(C): ErrorDialog = ErrorDlg
Property(C): DefaultUIFont = Tahoma8
Property(C): VersionNT = 501
Property(C): ARPHELPLINK = http://support.microsoft.com/kb/954459
Property(C): SecureCustomProperties = NEWERFOUND.72DE5BCD_5CB0_4335_B118_AB4C4DA70AE1;OLDERFOUND.72DE5BCD_5CB0_4335_B118_AB4C4DA70AE1;OLDERFOUND2.72DE5BCD_5CB0_4335_B118_AB4C4DA70AE1
Property(C): SourceDir = c:\c8f0862c22c1851c19\
Property(C): DesktopFolder = C:\Documents and Settings\All Users.WINDOWS\Desktop\
Property(C): ProgramFilesFolder = C:\Program Files\
Property(C): ButtonTextStyle = {\ButtonTextStyle}
Property(C): DlgTextStyle = {\DlgTextStyle}
Property(C): DlgTextStyleB = {\DlgTextStyleB}
Property(C): DlgTitleStyle = {\DlgTitleStyle}
Property(C): DlgTitleStyleB = {\DlgTitleStyleB}
Property(C): FixedStyle = {\FixedStyle}
Property(C): COMPANYNAME = PeaSoup Group
Property(C): USERNAME = Peter Shrimpton
Property(C): DialogTitleSetup = Setup
Property(C): DialogTitlePatch = Patch
Property(C): DialogTitleUpgrade = Upgrade
Property(C): Text_ArrowLeft = < 
Property(C): Text_ArrowRight =  >
Property(C): ButtonText_Next = Next
Property(C): ButtonText_Next_Hot = &Next
Property(C): ButtonText_Cancel = Cancel
Property(C): ButtonText_Cancel_Hot = &Cancel
Property(C): ButtonText_Back = Back
Property(C): ButtonText_Back_Hot = &Back
Property(C): ButtonText_Finish = Finish
Property(C): ButtonText_Finish_Hot = &Finish
Property(C): ButtonText_Update = Update >
Property(C): ButtonText_Update_Hot = &Update >
Property(C): ButtonText_Ok = OK
Property(C): ButtonText_Ok_Hot = &OK
Property(C): ButtonText_Yes = Yes
Property(C): ButtonText_Yes_Hot = &Yes
Property(C): ButtonText_No = No
Property(C): ButtonText_No_Hot = &No
Property(C): ButtonText_Abort = Abort
Property(C): ButtonText_Abort_Hot = &Abort
Property(C): ButtonText_Ignore = Ignore
Property(C): ButtonText_Ignore_Hot = &Ignore
Property(C): ButtonText_Retry = Retry
Property(C): ButtonText_Retry_Hot = &Retry
Property(C): ButtonText_Change = Change...
Property(C): ButtonText_Change_Hot = &Change...
Property(C): ButtonText_Help = Help
Property(C): ButtonText_Help_Hot = &Help
Property(C): ButtonText_Install = Install
Property(C): ButtonText_Install_Hot = &Install
Property(C): ButtonText_Exit = Exit
Property(C): ButtonText_Exit_Hot = &Exit
Property(C): ButtonText_Remove = Remove
Property(C): ButtonText_Remove_Hot = &Remove
Property(C): ButtonText_Space = Space
Property(C): ButtonText_Space_Hot = &Space
Property(C): ButtonText_Browse = Browse...
Property(C): ButtonText_Browse_Hot = Bro&wse...
Property(C): ButtonText_DiskCost = Disk Cost...
Property(C): ButtonText_DiskCost_Hot = &Disk Cost...
Property(C): LabelText_Status = Status
Property(C): LabelText_SerialNumber = &Serial Number:
Property(C): LabelText_UserName = &User Name
Property(C): LabelText_PersonName = Name
Property(C): LabelText_PersonOrganization = Company
Property(C): LabelText_InstallTo = Install to
Property(C): LabelText_Modify = &Modify
Property(C): LabelText_Repair = Re&pair
Property(C): LabelText_Remove = &Remove
Property(C): LabelText_Complete = &Complete
Property(C): LabelText_Custom = Cu&stom
Property(C): LabelText_NetworkLocation = &Network location:
Property(C): LabelText_LookIn = &Look in
Property(C): LabelText_FolderName = &Folder name
Property(C): LabelText_FeatureDescription = Feature description
Property(C): LabelText_CopyFilesFrom = Copy Files from
Property(C): LabelText_InstallFor = Install this application for
Property(C): HeadText_AdminWelcome = Welcome to the Install Wizard for
Property(C): HeadText_InstallWelcome = Welcome to the Install Wizard for
Property(C): HeadText_WelcomePatch = Welcome to the Patch for
Property(C): HeadText_SetupWelcome = Welcome to the
Property(C): HeadText_SetupWelcome2 =  Setup
Property(C): HeadText_ResumeInstall = Resuming the Install Wizard for
Property(C): HeadText_SetupInterrupted =  Setup Interrupted
Property(C): HeadText_LicenseAgreement = License Agreement
Property(C): HeadText_FeatureSelection = Feature Selection
Property(C): HeadText_NetworkLocation = Network Location
Property(C): HeadText_ProgramMaintenance = Program Maintenance
Property(C): HeadText_DiskSpaceRequirements = Disk Space Requirements
Property(C): HeadText_FilesInUse = Files in Use
Property(C): HeadText_DatabaseFolder = Database Folder
Property(C): HeadText_RegistrationInformation = Registration Information
Property(C): HeadText_CompletingSetup = Completing the
Property(C): HeadText_CompletingSetup2 =  Setup
Property(C): HeadText_InstallingProduct = Installing
Property(C): HeadText_UninstallProduct = Uninstalling
Property(C): HeadText_ChangeDestinationFolder = Change Current Destination Folder
Property(C): HeadText_ReadyInstall = Ready to Install the Program
Property(C): HeadText_ReadyRepair = Ready to Repair the Program
Property(C): HeadText_ReadyModify = Ready to Modify the Program
Property(C): HeadText_RemoveProgram = Remove the Program
Property(C): HeadText_OutOfDiskSpace = Out of Disk Space
Property(C): DescText_FilesInUse = Some files that need to be updated are currently in use.
Property(C): DescText_RegistrationInformation = The following information will personalize your installation.
Property(C): DescText_ServerImage = Setup will create a server image of
Property(C): DescText_ServerImage2 =  at a specified network location. To continue, click Next.
Property(C): DescText_InstallModifyRemove = Setup helps you install, modify or remove
Property(C): DescText_InstallModifyRemove2 = . To continue, click Next.
Property(C): DescText_PatchInstall = The Install Wizard will install the Patch for
Property(C): DescText_PatchInstall2 =  on your computer. To continue, click Update.
Property(C): DescText_WizardComplete = The Install Wizard will complete the installation of
Property(C): DescText_WizardComplete2 =  on your computer. To continue, click Next.
Property(C): DescText_CompleteSuspended = The Install Wizard will complete the suspended installation of
Property(C): DescText_CompleteSuspended2 =  on your computer. To continue, click Next.
Property(C): DescText_SuccessfulInstallation = Setup has installed
Property(C): DescText_SuccessfulInstallation2 =  successfully. Click Finish to exit.
Property(C): DescText_SuccessfulRemove = Setup has removed
Property(C): DescText_SuccessfulRemove2 =  successfully. Click Finish to exit.
Property(C): DescText_SuccessfulRepair = Setup has repaired
Property(C): DescText_SuccessfulRepair2 =  successfully. Click Finish to exit.
Property(C): DescText_SuccessfulModify = Setup has modified
Property(C): DescText_SuccessfulModify2 =  successfully. Click Finish to exit.
Property(C): DescText_SetupInterrupted = Setup was interrupted before
Property(C): DescText_SetupInterrupted2 =  could be completely installed.
Property(C): DescText_PreparingSetup =  Setup is preparing the Install Wizard which will guide you through the program setup process. Please wait.
Property(C): DescText_FeatureSelection = Select the program features you want installed.
Property(C): DescText_ProgramFeaturesInstall = The program features you selected are being installed.
Property(C): DescText_ProgramFeaturesUninstall = The program features you selected are being uninstalled.
Property(C): DescText_ReadLicense = Please read the following license agreement carefully.
Property(C): DescText_SpecifyNetworkLocation = Specify a network location for the server image of the product.
Property(C): DescText_BrowseDestination = Browse to the destination folder.
Property(C): DescText_ModifyRepairRemove = Repair or remove the program.
Property(C): DescText_ReadyInstallation = Setup is ready to begin installation.
Property(C): DescText_ChosenRemove = You have chosen to remove the program from your system.
Property(C): DescText_DiskSpaceRequirements = The disk space required for the installation of the selected features.
Property(C): DescText_DiskExceedsAvailable = Disk space required for the installation exceeds available disk space.
Property(C): Text_ReRunSetup = Your system has not been modified. To complete installation at another time, please run setup again.
Property(C): Text_FinishExit = Click Finish to exit Setup.
Property(C): Text_RestoreState = You can either keep any existing installed elements on your system to continue this installation at a later time or you can restore your system to its original state prior to the installation.
Property(C): Text_RestoreClick = Click Restore or Continue Later to exit Setup.
Property(C): Text_InstallWait = Please wait while the Install Wizard installs
Property(C): Text_InstallWait2 = . This may take several minutes.
Property(C): Text_UninstallWaitText = Please wait while the Install Wizard uninstalls
Property(C): Text_UninstallWaitText2 = . This may take several minutes.
Property(C): Text_UninstallWait = Please wait while the Install Wizard uninstalls
Property(C): Text_UninstallWait2 = . This may take several minutes.
Property(C): Text_ProgressDone = Progress done
Property(C): Text_Copyright = WARNING: This program is protected by copyright law and international treaties.
Property(C): Text_BeginInstallation = Click Install to begin the installation.
Property(C): Text_ReviewChange = If you want to review or change any of your installation settings, click Back. Click Cancel to exit Setup.
Property(C): Text_AlterFeatureInstall = Click an icon in the following list to change how a feature is installed.
Property(C): Text_ConfirmExit = The installation is not yet complete. Are you sure you want to exit?
Property(C): Text_FeatureSelectionDescription = This feature requires 4 MB on your hard drive.
Property(C): Text_EnterNetworkLocation = Enter the network location or click Change to browse to a location. Click Install to create a server image of
Property(C): Text_EnterNetworkLocation2 =  at the specified network location or click Cancel to exit Setup.
Property(C): Text_SelectDifferentDrive = The highlighted volumes do not have enough disk space available for the currently selected features. You can remove files from the highlighted volumes, choose to install less features onto local drives, or select different destination drives.
Property(C): Text_RepairInstallationErrors = Repair installation errors in the program. This option fixes missing or corrupt files, shortcuts, and registry entries.
Property(C): Text_RemoveFromComputer = Remove
Property(C): Text_RemoveFromComputer2 =  from your computer.
Property(C): Text_UsingFilesRetry = The following applications are using files that need to be updated by this setup. Close these applications and click Retry to continue.
Property(C): Text_ClickRemove = Click Remove to remove
Property(C): Text_ClickRemove2 =  from your computer. After removal, this program will no longer be available for use.
Property(C): Text_ReviewChangeBack = If you want to review or change any settings, click Back.
Property(C): Text_AllUsers = &Anyone who uses this computer (all users)
Property(C): Text_OnlyMe = Only for &me ([USERNAME])
Property(C): Text_NotAcceptTerms = I &do not accept the terms in the license agreement
Property(C): Text_AcceptTerms = I &accept the terms in the license agreement
Property(C): Text_RegInfoNameAndOrg = Enter your name and the name of your organization in the fields below.
Property(C): Text_RegInfoOrg = Enter the name of your organization in the field below.
Property(C): Upgrade_Confirmation = A lower version of this product has been detected on your system. Would you like to upgrade your existing installation?
Property(C): AdminMessage = Setup requires user to be in the administrator group in order to continue the installation process. Setup is aborting as the current user is not in the administrator group.
Property(C): SupportedOSMessage = Installation of this product failed because it is not supported on this operating system. For information on supported configurations, see the product documentation.
Property(C): ShortCutText = MSXML 6 Service Pack 2 (KB954459)
Property(C): DialogTitle = MSXML 6 Service Pack 2 (KB954459) Setup
Property(C): ProductName = MSXML 6 Service Pack 2 (KB954459)
Property(C): ShortName = MSXML 6 Service Pack 2 (KB954459)
Property(C): WrongPackage = This MSXML6 Service Pack 2 (KB954459) package is not supported on the current processor type.
Property(C): DialogPatchTitle = MSXML 6 Service Pack 2 (KB954459) Patch
Property(C): SystemFolder = C:\WINDOWS\system32\
Property(C): WdSfpCaMainModId.41646F16_4E6C_4E96_BF1B_772105414B9D = 86F857F6_A743_463D_B2FE_98CB5F727E09
Property(C): AppGuidRegKey = Wdsfpca_Uninstall_RegKey.86F857F6_A743_463D_B2FE_98CB5F727E09
Property(C): PackageCode = {621986D6-AAB9-41C0-88DA-21B0D0491680}
Property(C): ProductState = -1
Property(C): PackagecodeChanging = 1
Property(C): CURRENTDIRECTORY = c:\c8f0862c22c1851c19
Property(C): CLIENTUILEVEL = 0
Property(C): CLIENTPROCESSID = 4056
Property(C): VersionDatabase = 300
Property(C): VersionMsi = 3.01
Property(C): WindowsBuild = 2600
Property(C): ServicePackLevel = 3
Property(C): ServicePackLevelMinor = 0
Property(C): MsiNTProductType = 1
Property(C): MsiNTSuitePersonal = 1
Property(C): WindowsFolder = C:\WINDOWS\
Property(C): WindowsVolume = c:\
Property(C): System16Folder = C:\WINDOWS\system\
Property(C): RemoteAdminTS = 1
Property(C): TempFolder = C:\DOCUME~1\PETERS~1.STU\LOCALS~1\Temp\
Property(C): CommonFilesFolder = C:\Program Files\Common Files\
Property(C): AppDataFolder = C:\Documents and Settings\Peter Shrimpton.STUDY\Application Data\
Property(C): FavoritesFolder = C:\Documents and Settings\Peter Shrimpton.STUDY\Favorites\
Property(C): NetHoodFolder = C:\Documents and Settings\Peter Shrimpton.STUDY\NetHood\
Property(C): PersonalFolder = C:\Documents and Settings\Owner\My Documents\
Property(C): PrintHoodFolder = C:\Documents and Settings\Peter Shrimpton.STUDY\PrintHood\
Property(C): RecentFolder = C:\Documents and Settings\Peter Shrimpton.STUDY\Recent\
Property(C): SendToFolder = C:\Documents and Settings\Peter Shrimpton.STUDY\SendTo\
Property(C): TemplateFolder = C:\Documents and Settings\All Users.WINDOWS\Templates\
Property(C): CommonAppDataFolder = C:\Documents and Settings\All Users.WINDOWS\Application Data\
Property(C): LocalAppDataFolder = C:\Documents and Settings\Peter Shrimpton.STUDY\Local Settings\Application Data\
Property(C): MyPicturesFolder = C:\Documents and Settings\Owner\My Documents\My Pictures\
Property(C): AdminToolsFolder = C:\Documents and Settings\All Users.WINDOWS\Start Menu\Programs\Administrative Tools\
Property(C): StartupFolder = C:\Documents and Settings\All Users.WINDOWS\Start Menu\Programs\Startup\
Property(C): ProgramMenuFolder = C:\Documents and Settings\All Users.WINDOWS\Start Menu\Programs\
Property(C): StartMenuFolder = C:\Documents and Settings\All Users.WINDOWS\Start Menu\
Property(C): FontsFolder = C:\WINDOWS\Fonts\
Property(C): GPTSupport = 1
Property(C): OLEAdvtSupport = 1
Property(C): ShellAdvtSupport = 1
Property(C): Intel = 6
Property(C): PhysicalMemory = 255
Property(C): VirtualMemory = 272
Property(C): AdminUser = 1
Property(C): LogonUser = Peter Shrimpton
Property(C): UserSID = S-1-5-21-1960408961-725345543-682003330-1004
Property(C): UserLanguageID = 2057
Property(C): ComputerName = STUDY
Property(C): SystemLanguageID = 2057
Property(C): ScreenX = 1024
Property(C): ScreenY = 768
Property(C): CaptionHeight = 26
Property(C): BorderTop = 1
Property(C): BorderSide = 1
Property(C): TextHeight = 16
Property(C): ColorBits = 32
Property(C): TTCSupport = 1
Property(C): Time = 19:20:57
Property(C): Date = 19/11/2008
Property(C): MsiNetAssemblySupport = 2.0.50727.3053
Property(C): MsiWin32AssemblySupport = 5.1.2600.5512
Property(C): RedirectedDllSupport = 2
Property(C): Privileged = 1
Property(C): DATABASE = c:\DOCUME~1\PETERS~1.STU\LOCALS~1\Temp\a4cdde7.msi
Property(C): OriginalDatabase = c:\c8f0862c22c1851c19\msxml6.msi
Property(C): SOURCEDIR = c:\c8f0862c22c1851c19\
Property(C): VersionHandler = 3.01
Property(C): UILevel = 5
Property(C): ACTION = INSTALL
Property(C): EXECUTEACTION = INSTALL
=== Logging stopped: 19/11/2008  19:20:57 ===
MSI (c) (D8:30) [19:20:57:453]: Note: 1: 1708
MSI (c) (D8:30) [19:20:57:453]: Product: MSXML 6 Service Pack 2 (KB954459) -- Installation failed.

MSI (c) (D8:30) [19:20:57:546]: Grabbed execution mutex.
MSI (c) (D8:30) [19:20:57:546]: Cleaning up uninstalled install packages, if any exist
MSI (c) (D8:30) [19:20:57:546]: MainEngineThread is returning 1603
=== Verbose logging stopped: 19/11/2008  19:20:57 ===
Does this show what is causing the problem?
check if msxml6 can be installed fine...
http://www.microsoft.com/downloads/details.aspx?FamilyId=993c0bcf-3bcf-4009-be21-27e85e1857b1&displaylang=en
install this one..
then reboot the machine. login with a account with admin account other than the one used earlier to install and check if the installation goes through fine for the
http://www.microsoft.com/downloads/details.aspx?familyid=59914795-60C7-4EBE-828D-F28CB457E6E3&displaylang=en

Avatar of psoup1

ASKER

First link worked - downloaded and installed

Second suggestion  did not result in download installing.

Any other suggestions?
Avatar of psoup1

ASKER

Tried your direct link

downloaded successfully  but installation failed with message "setup was interrupted before completion"
I have this same problem with MSXML 6.0 SP2
I tried uninstalling but fails.  Also tried to  do a System Restore to a date before the install.  That failed!

Not sure if this is related, but the next day after MSXML 6.0 SP2 installed the MS SQL Server is stopped and therefore caused ACT! program to not connect to the database.

I tried to follow a couple of your links. The one link is to MSXML 6 SP1, but that will not install because it thinks SP2 is installed.
Help!
We're having the same problem at a restaurant's back office computer.  They are using System Manager Pro.  We tried to upgrade to SMP v.3 but are having this problem with msxml 6 sp2 so SMP cannot be installed and configured properly.  MSXML6 SP2 says "setup was interrupted", it will not uninstall, System Restore fails, and I cannot install a previous version MSXML (or SMP) or attempt to manually re-install msxml6 sp2.  I'm also getting the message "not supported on current processor type" from msxml6 sp2.  Also, the engineering team with our POS vendor that supports SMP for us currently does not have a solution to this (apparently) very new problem.

note: System Manager Pro v.3 runs off of SQL Server Express 2005.
Update:  Here is our install log of msxml6:

=== Verbose logging started: 12/15/2008  5:29:26  Build type: SHIP UNICODE 3.01.4001.5512  Calling process: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\setup.exe ===
MSI (c) (1C:A0) [05:29:26:312]: Resetting cached policy values
MSI (c) (1C:A0) [05:29:26:312]: Machine policy value 'Debug' is 0
MSI (c) (1C:A0) [05:29:26:312]: ******* RunEngine:
           ******* Product: {1A528690-6A2D-4BC5-B143-8C4AE8D19D96}
           ******* Action:
           ******* CommandLine: **********
MSI (c) (1C:A0) [05:29:26:312]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (1C:A0) [05:29:26:312]: Grabbed execution mutex.
MSI (c) (1C:A0) [05:29:26:328]: Cloaking enabled.
MSI (c) (1C:A0) [05:29:26:328]: Attempting to enable all disabled priveleges before calling Install on Server
MSI (c) (1C:A0) [05:29:26:328]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (A0:00) [05:29:26:328]: Grabbed execution mutex.
MSI (s) (A0:B8) [05:29:26:328]: Resetting cached policy values
MSI (s) (A0:B8) [05:29:26:328]: Machine policy value 'Debug' is 0
MSI (s) (A0:B8) [05:29:26:328]: ******* RunEngine:
           ******* Product: {1A528690-6A2D-4BC5-B143-8C4AE8D19D96}
           ******* Action:
           ******* CommandLine: **********
MSI (s) (A0:B8) [05:29:26:328]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (A0:B8) [05:29:26:328]: End dialog not enabled
MSI (s) (A0:B8) [05:29:26:328]: Original package ==> c:\WINDOWS\Installer\3cc5497.msi
MSI (s) (A0:B8) [05:29:26:328]: Package we're running from ==> c:\WINDOWS\Installer\3cc5497.msi
MSI (s) (A0:B8) [05:29:26:343]: APPCOMPAT: looking for appcompat database entry with ProductCode '{1A528690-6A2D-4BC5-B143-8C4AE8D19D96}'.
MSI (s) (A0:B8) [05:29:26:343]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (A0:B8) [05:29:26:343]: MSCOREE already loaded, using loaded copy
MSI (s) (A0:B8) [05:29:26:343]: Machine policy value 'DisablePatch' is 0
MSI (s) (A0:B8) [05:29:26:343]: Machine policy value 'AllowLockdownPatch' is 0
MSI (s) (A0:B8) [05:29:26:343]: Machine policy value 'DisableLUAPatching' is 0
MSI (s) (A0:B8) [05:29:26:343]: Machine policy value 'DisableFlyWeightPatching' is 0
MSI (s) (A0:B8) [05:29:26:343]: APPCOMPAT: looking for appcompat database entry with ProductCode '{1A528690-6A2D-4BC5-B143-8C4AE8D19D96}'.
MSI (s) (A0:B8) [05:29:26:343]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (A0:B8) [05:29:26:343]: Transforms are not secure.
MSI (s) (A0:B8) [05:29:26:343]: Command Line: STPSETUPTHREADID=1812 STPSETUPPROCESSID=3868 EXTERNALCONTROL=1 ADDLOCAL=ALL SKIPPENDINGREBOOTCHECK=1 APPGUID={2AFFFDD7-ED85-4A90-8C52-5DA9EBDC9B8F} REBOOT=ReallySuppress CURRENTDIRECTORY=C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap CLIENTUILEVEL=3 CLIENTPROCESSID=3868
MSI (s) (A0:B8) [05:29:26:343]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{621986D6-AAB9-41C0-88DA-21B0D0491680}'.
MSI (s) (A0:B8) [05:29:26:343]: Product Code passed to Engine.Initialize:           '{1A528690-6A2D-4BC5-B143-8C4AE8D19D96}'
MSI (s) (A0:B8) [05:29:26:343]: Product Code from property table before transforms: '{1A528690-6A2D-4BC5-B143-8C4AE8D19D96}'
MSI (s) (A0:B8) [05:29:26:343]: Product Code from property table after transforms:  '{1A528690-6A2D-4BC5-B143-8C4AE8D19D96}'
MSI (s) (A0:B8) [05:29:26:343]: Product registered: entering maintenance mode
MSI (s) (A0:B8) [05:29:26:343]: PROPERTY CHANGE: Adding ProductState property. Its value is '5'.
MSI (s) (A0:B8) [05:29:26:343]: PROPERTY CHANGE: Adding ProductToBeRegistered property. Its value is '1'.
MSI (s) (A0:B8) [05:29:26:343]: Package name extracted from package path: '3cc5497.msi'
MSI (s) (A0:B8) [05:29:26:343]: Package to be registered: '3cc5497.msi'
MSI (s) (A0:B8) [05:29:26:343]: Determined that existing product (either this product or the product being upgraded with a patch) is installed per-machine.
MSI (s) (A0:B8) [05:29:26:343]: Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (s) (A0:B8) [05:29:26:343]: Machine policy value 'DisableMsi' is 0
MSI (s) (A0:B8) [05:29:26:343]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (s) (A0:B8) [05:29:26:343]: User policy value 'AlwaysInstallElevated' is 0
MSI (s) (A0:B8) [05:29:26:343]: Product {1A528690-6A2D-4BC5-B143-8C4AE8D19D96} is admin assigned: LocalSystem owns the publish key.
MSI (s) (A0:B8) [05:29:26:343]: Product {1A528690-6A2D-4BC5-B143-8C4AE8D19D96} is managed.
MSI (s) (A0:B8) [05:29:26:343]: Running product '{1A528690-6A2D-4BC5-B143-8C4AE8D19D96}' with elevated privileges: Product is assigned.
MSI (s) (A0:B8) [05:29:26:343]: PROPERTY CHANGE: Adding STPSETUPTHREADID property. Its value is '1812'.
MSI (s) (A0:B8) [05:29:26:343]: PROPERTY CHANGE: Adding STPSETUPPROCESSID property. Its value is '3868'.
MSI (s) (A0:B8) [05:29:26:343]: PROPERTY CHANGE: Adding EXTERNALCONTROL property. Its value is '1'.
MSI (s) (A0:B8) [05:29:26:343]: PROPERTY CHANGE: Adding ADDLOCAL property. Its value is 'ALL'.
MSI (s) (A0:B8) [05:29:26:343]: PROPERTY CHANGE: Adding SKIPPENDINGREBOOTCHECK property. Its value is '1'.
MSI (s) (A0:B8) [05:29:26:343]: PROPERTY CHANGE: Adding APPGUID property. Its value is '{2AFFFDD7-ED85-4A90-8C52-5DA9EBDC9B8F}'.
MSI (s) (A0:B8) [05:29:26:343]: PROPERTY CHANGE: Adding REBOOT property. Its value is 'ReallySuppress'.
MSI (s) (A0:B8) [05:29:26:343]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap'.
MSI (s) (A0:B8) [05:29:26:343]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '3'.
MSI (s) (A0:B8) [05:29:26:343]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '3868'.
MSI (s) (A0:B8) [05:29:26:343]: TRANSFORMS property is now:
MSI (s) (A0:B8) [05:29:26:343]: PROPERTY CHANGE: Adding PRODUCTLANGUAGE property. Its value is '1033'.
MSI (s) (A0:B8) [05:29:26:343]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '300'.
MSI (s) (A0:B8) [05:29:26:343]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\TJ1036\Application Data
MSI (s) (A0:B8) [05:29:26:359]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\TJ1036\Favorites
MSI (s) (A0:B8) [05:29:26:359]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\TJ1036\NetHood
MSI (s) (A0:B8) [05:29:26:359]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\TJ1036\My Documents
MSI (s) (A0:B8) [05:29:26:359]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\TJ1036\PrintHood
MSI (s) (A0:B8) [05:29:26:359]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\TJ1036\Recent
MSI (s) (A0:B8) [05:29:26:359]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\TJ1036\SendTo
MSI (s) (A0:B8) [05:29:26:359]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\TJ1036\Templates
MSI (s) (A0:B8) [05:29:26:359]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Application Data
MSI (s) (A0:B8) [05:29:26:359]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\TJ1036\Local Settings\Application Data
MSI (s) (A0:B8) [05:29:26:375]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\TJ1036\My Documents\My Pictures
MSI (s) (A0:B8) [05:29:26:375]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools
MSI (s) (A0:B8) [05:29:26:375]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs\Startup
MSI (s) (A0:B8) [05:29:26:375]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs
MSI (s) (A0:B8) [05:29:26:375]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu
MSI (s) (A0:B8) [05:29:26:375]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Desktop
MSI (s) (A0:B8) [05:29:26:375]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\TJ1036\Start Menu\Programs\Administrative Tools
MSI (s) (A0:B8) [05:29:26:375]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\TJ1036\Start Menu\Programs\Startup
MSI (s) (A0:B8) [05:29:26:375]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\TJ1036\Start Menu\Programs
MSI (s) (A0:B8) [05:29:26:375]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\TJ1036\Start Menu
MSI (s) (A0:B8) [05:29:26:375]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\TJ1036\Desktop
MSI (s) (A0:B8) [05:29:26:375]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Templates
MSI (s) (A0:B8) [05:29:26:375]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\Fonts
MSI (s) (A0:B8) [05:29:26:375]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
MSI (s) (A0:B8) [05:29:26:390]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
MSI (s) (A0:B8) [05:29:26:390]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'Taco Johns'.
MSI (s) (A0:B8) [05:29:26:390]: PROPERTY CHANGE: Adding COMPANYNAME property. Its value is 'tjcorp'.
MSI (s) (A0:B8) [05:29:26:390]: PROPERTY CHANGE: Adding Installed property. Its value is '00:00:00'.
MSI (s) (A0:B8) [05:29:26:390]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'c:\WINDOWS\Installer\3cc5497.msi'.
MSI (s) (A0:B8) [05:29:26:390]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'c:\WINDOWS\Installer\3cc5497.msi'.
MSI (s) (A0:B8) [05:29:26:390]: Note: 1: 2205 2:  3: PatchPackage
MSI (s) (A0:B8) [05:29:26:390]: Machine policy value 'DisableRollback' is 0
MSI (s) (A0:B8) [05:29:26:390]: User policy value 'DisableRollback' is 0
MSI (s) (A0:B8) [05:29:26:390]: PROPERTY CHANGE: Adding UILevel property. Its value is '2'.
=== Logging started: 12/15/2008  5:29:26 ===
MSI (s) (A0:B8) [05:29:26:390]: PROPERTY CHANGE: Adding Preselected property. Its value is '1'.
MSI (s) (A0:B8) [05:29:26:390]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
MSI (s) (A0:B8) [05:29:26:390]: Doing action: INSTALL
MSI (s) (A0:B8) [05:29:26:390]: Running ExecuteSequence
MSI (s) (A0:B8) [05:29:26:390]: Doing action: SkipInstallCA
Action start 5:29:26: INSTALL.
MSI (s) (A0:78) [05:29:26:406]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSIAF.tmp, Entrypoint: SkipInstall
MSI (s) (A0:00) [05:29:26:406]: Generating random cookie.
MSI (s) (A0:00) [05:29:26:406]: Created Custom Action Server with PID 1240 (0x4D8).
MSI (s) (A0:40) [05:29:26:453]: Running as a service.
MSI (s) (A0:40) [05:29:26:453]: Hello, I'm your 32bit Impersonated custom action server.
Action start 5:29:26: SkipInstallCA.
This package is not supported on this operating system.
Action ended 5:29:26: SkipInstallCA. Return value 3.
Action ended 5:29:26: INSTALL. Return value 3.
Property(S): ProductCode = {1A528690-6A2D-4BC5-B143-8C4AE8D19D96}
Property(S): Manufacturer = Microsoft Corporation
Property(S): ProductVersion = 6.20.1099.0
Property(S): ProductLanguage = 1033
Property(S): UpgradeCode = {1B117BA7-5BC1-419E-820E-7D4F3F412C7B}
Property(S): ARPPRODUCTICON = ARPIco
Property(S): PIDTemplate = 53934<````=````=````=````=`````>@@@@@
Property(S): PROMPTROLLBACKCOST = P
Property(S): DiskPrompt = [1]
Property(S): INSTALLLEVEL = 100
Property(S): ALLUSERS = 1
Property(S): InstallMode = Typical
Property(S): ErrorIcon = ErrorIco
Property(S): SuccessIcon = SuccessIco
Property(S): WarningIcon = WarningIco
Property(S): LicenseIcon = LicenseIco
Property(S): SetupIcon = SetupIco
Property(S): CompleteIcon = CompleteIco
Property(S): CustomIcon = CustomIco
Property(S): RepairIcon = RepairIco
Property(S): RemoveIcon = RemoveIco
Property(S): ModifyIcon = ModifyIco
Property(S): NewIcon = NewIco
Property(S): UpIcon = UpIco
Property(S): DialogBanner = BannerBmp
Property(S): WelcomeBmp = WelcomeBmp
Property(S): ApplicationUsers = AllUsers
Property(S): Details = 0
Property(S): AgreeToLicense = No
Property(S): _IsMaintenance = Reinstall
Property(S): _IsMaintenance2 = Modify
Property(S): ReinstallModeText = omus
Property(S): Display_IsBitmapDlg = 1
Property(S): Interrupted = 0
Property(S): ProductID = none
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Property(S): DescText_RegistrationInformation = The following information will personalize your installation.
Property(S): DescText_ServerImage = Setup will create a server image of
Property(S): DescText_ServerImage2 =  at a specified network location. To continue, click Next.
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Property(S): DescText_SuccessfulModify2 =  successfully. Click Finish to exit.
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Property(S): DescText_SetupInterrupted2 =  could be completely installed.
Property(S): DescText_PreparingSetup =  Setup is preparing the Install Wizard which will guide you through the program setup process. Please wait.
Property(S): DescText_FeatureSelection = Select the program features you want installed.
Property(S): DescText_ProgramFeaturesInstall = The program features you selected are being installed.
Property(S): DescText_ProgramFeaturesUninstall = The program features you selected are being uninstalled.
Property(S): DescText_ReadLicense = Please read the following license agreement carefully.
Property(S): DescText_SpecifyNetworkLocation = Specify a network location for the server image of the product.
Property(S): DescText_BrowseDestination = Browse to the destination folder.
Property(S): DescText_ModifyRepairRemove = Repair or remove the program.
Property(S): DescText_ReadyInstallation = Setup is ready to begin installation.
Property(S): DescText_ChosenRemove = You have chosen to remove the program from your system.
Property(S): DescText_DiskSpaceRequirements = The disk space required for the installation of the selected features.
Property(S): DescText_DiskExceedsAvailable = Disk space required for the installation exceeds available disk space.
Property(S): Text_ReRunSetup = Your system has not been modified. To complete installation at another time, please run setup again.
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Property(S): Text_RemoveFromComputer = Remove
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Property(S): Text_UsingFilesRetry = The following applications are using files that need to be updated by this setup. Close these applications and click Retry to continue.
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Property(S): Text_RegInfoOrg = Enter the name of your organization in the field below.
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Property(S): AdminMessage = Setup requires user to be in the administrator group in order to continue the installation process. Setup is aborting as the current user is not in the administrator group.
Property(S): SupportedOSMessage = Installation of this product failed because it is not supported on this operating system. For information on supported configurations, see the product documentation.
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MSI (s) (A0:B8) [05:29:26:578]: Note: 1: 1729
MSI (s) (A0:B8) [05:29:26:578]: Product: MSXML 6 Service Pack 2 (KB954459) -- Configuration failed.

MSI (s) (A0:B8) [05:29:26:578]: Cleaning up uninstalled install packages, if any exist
MSI (s) (A0:B8) [05:29:26:578]: MainEngineThread is returning 1603
MSI (s) (A0:00) [05:29:26:578]: Destroying RemoteAPI object.
MSI (s) (A0:00) [05:29:26:578]: Custom Action Manager thread ending.
=== Logging stopped: 12/15/2008  5:29:26 ===
MSI (c) (1C:A0) [05:29:26:578]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (c) (1C:A0) [05:29:26:578]: MainEngineThread is returning 1603
=== Verbose logging stopped: 12/15/2008  5:29:26 ===
TacoJohn,
after hours of research I fixed my problem, which also may be a fix for you.

The only way I could uninstall MSXML6 .0 SP2 is using  shareware utility called, "Windows Install Cleanup".
This is a link to the post that helped me and also contains the link to the utility
http://www.windows-tech.info/15/62c4c7d22384e2f6.php

I usually don't like installing this type of software, but it worked.

For you, your system may need MSXML of some version, but try getting a different version, I know MSXBL 6 SP1 can be downloaded.

An additional note, I installed Windows XP SP3, which then had another update KB954459, which of course is the same KB# on this post.  I want ahead and installed that update, and the software still worked.  

I wonder if the MSXML 6.0 SP2 had a virus.  

Let me know if that help!  Good Luck!
SeaHag:

Thanks for the suggestion.  Unfortunately, this had no effect for our restaurant's situation.

Because we cannot afford anymore down time, the PC is currently being re-imaged.  The POS softwares will also have to be reinstalled and reconfigured from scratch (though, our sales/inventory data is still intact).  We cannot function without SQL and we cannot (FOR THE LOVE OF GOD) circumvent this error.

Hell is indeed a place on earth...  ><
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Hello out there,

I don't know if your problem is related to SQL Express installation.
I yes, read below.
If no, the solution I give can help other people as "my" issue with SQL & MSXML led to this thread via Google.

I had this issue when installing Microsoft's "Business Contact Manager".
Actually, the problem occured when I tried to install an SQL Express 2005 on a XP + SP3 because of a conflict between SP3 and MSXML (KD95449). MSXML is somehow "needed" by SQL Express.

(SQL express 2005 is an underlying component of Business Contact Manager)

=> The objective is to remove "MSXML 6 Service pack 2" to be able to install SQL Server (and/or BCM in my case).
BUT: from "add/remove programs", the uninstallation of this component fails.

Use this: http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe

Then MSXML is gone for good.
Then you can install SQL express 2005.

'hope it can help
Avatar of psoup1

ASKER

I solved it myself using this solution as a basis. Tediously I reinstalled Windows from the original CD ( not repair ) and everything worked after I had reinstalled 120 udates! Now all I have to do is get rid of masses of duplicated items.
Avatar of Simon Earl
Worked for me, thanks very much for the post
Cheers
Si
mchkorg nailed for SQL Server 2005 installation. MSXML6 must be removed otherwise setup fails.
Thanks mchkorg.... worked a treat
I know the thread is old... but I think people don't full grasp how the clean-up tool works, so:

The program does not un-install directly. You must install the application and then look for Windows Clean-up Utility in your Programs Menu. Once located launch the program and select the programs you wish to have removed.