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07.21.2008 at 06:53AM PDT, ID: 23581776
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Spyware / virus trojan infection

Asked by stuartudy in Windows XP Operating System, Windows Network Security Questions, Operating Systems Network Security

Tags: Spyware, trojan, Spybot, norton, install problem

I have a computer that my son uses on the office network.
The computer did not get its firewall / antivirus installed before my son went on line.
It now is infected with some sort of spyware / trojan virus.
It is XP Pro operating system.
I get a message when turning it on of:

WARNING SPYWARE DETECTED ON YOUR COMPUTER
INSTALL AN ANTIVIRUS OR SPYWARE REMOVER TO CLEAN YOUR COMPUTER.

When I tried to install Norton it just would not start.
Then I tried spybot and it would not start to install either.
Then I started it in safe mode and tried to install spybot, there was a message:

A DEVICE ATTACHED TO THE SYSTEM IS NOT FUNCTIONING.

During all of this I have not let it plug into the network as soon as we knew something was wrong.
so it has no internet access at the moment.
All programs have come off CD roms or USB stick downloaded by another computer.

Should I try to plug it into the network to get online access for a scan??
all other computers are protected.
Is there anything I could try that might allow me to get rid of the infection without a complete reformat??
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[+][-]07.21.2008 at 07:01AM PDT, ID: 22050540

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[+][-]07.21.2008 at 07:10AM PDT, ID: 22050627

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[+][-]07.21.2008 at 07:37AM PDT, ID: 22050866

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[+][-]07.21.2008 at 10:03AM PDT, ID: 22052255

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[+][-]07.21.2008 at 03:14PM PDT, ID: 22054800

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About this solution

Zones: Windows XP Operating System, Windows Network Security Questions, Operating Systems Network Security
Tags: Spyware, trojan, Spybot, norton, install problem
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Solution Provided By: rpggamergirl
Participating Experts: 4
Solution Grade: B
 
 
[+][-]07.21.2008 at 05:02PM PDT, ID: 22055492

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[+][-]07.30.2008 at 01:55AM PDT, ID: 22118485

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