Question

What to do? Please Help

Asked by: LatinRican2

I  have been trying to locate the removal tool for win32.Randex.d, however, I haven't found it. Not event through Symantec.

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2003-08-10 at 18:07:29ID20705472
Topic

Windows Network Security

Participating Experts
2
Points
250
Comments
5

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. Installed Symantec Firewall, now getting errors in Event L…
    I have two machines on my network, both running XP SP2. I recently installed Symantec Client Firewall on one of the machines. Now, on that machine I'm getting an event 4321 The name "WORKGROUP :1d" could not be registered on the Interface with IP address...
  2. Symantec is reporting malware and I've been unable to loc…
    Hello all, I'm having an issue with a laptop at a client that I have so far been unsuccessful at resolving. Symantec Antivirus is reporting an infection on the laptop during it's quick scan that occurs immediately after logon. I've already ran scans using SAV, Ad-aware, ...
  3. Tool to watch js events fire, help locate what frame/elem…
    Are there any development tools out there you can use to capture javascript event as they are firing as to help determine which frame/window/element to setup to catch the event with. Maybe real-time, maybe logging? Doesn't matter. I can image how this might work but by no mea...

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: LRI41Posted on 2003-08-10 at 20:05:19ID: 9119387


 removal tool for win32.Randex.d

 http://securityresponse.symantec.com/avcenter/venc/data/w32.randex.d.html

W32.Randex.D  
Discovered on: June 27, 2003  
Last Updated on: August 08, 2003 04:24:50 PM

 
 

   
 

W32.Randex.D is a network-aware worm that will copy itself to the following paths on computers with weak administrator passwords:

\Admin$\system32\msmsgri32.exe
\c$\winnt\system32\msmsgri32.exe


The worm will also drop a Backdoor Trojan detected as Backdoor.Roxy, which will listen on the following TCP ports:
3330
3331
3332
3361


NOTE:
The virus definitions dated prior to July 31, 2003 detect the dropped file as Backdoor.Trojan.
The detection for W32.Randex.D was updated in virus definitions dated August 6, 2003 to account for the discovery of a minor variant. This file exhibited the same characteristics as previous samples.


Also Known As:  W32/Slanper.worm [McAfee], W32/Slanper-A [Sophos], Worm.Win32.Randex.d [KAV]
 
Type:  Worm
Infection Length:  32,256 bytes, 13,824 bytes
 
 
 
Systems Affected:  Windows NT, Windows 2000, Windows XP
Systems Not Affected:  Macintosh, OS/2, UNIX, Linux
 
 
  *******************************************************************

http://securityresponse.symantec.com/avcenter/venc/data/w32.randex.d.html#removalinstructions

W32.Randex.D  
Discovered on: June 27, 2003  
Last Updated on: August 08, 2003 04:24:50 PM

 
 

   
 

W32.Randex.D is a network-aware worm that will copy itself to the following paths on computers with weak administrator passwords:

\Admin$\system32\msmsgri32.exe
\c$\winnt\system32\msmsgri32.exe


The worm will also drop a Backdoor Trojan detected as Backdoor.Roxy, which will listen on the following TCP ports:
3330
3331
3332
3361


NOTE:
The virus definitions dated prior to July 31, 2003 detect the dropped file as Backdoor.Trojan.
The detection for W32.Randex.D was updated in virus definitions dated August 6, 2003 to account for the discovery of a minor variant. This file exhibited the same characteristics as previous samples.


Also Known As:  W32/Slanper.worm [McAfee], W32/Slanper-A [Sophos], Worm.Win32.Randex.d [KAV]
 
Type:  Worm
Infection Length:  32,256 bytes, 13,824 bytes
 
 
 
Systems Affected:  Windows NT, Windows 2000, Windows XP
Systems Not Affected:  Macintosh, OS/2, UNIX, Linux
 
 
 


 
Virus Definitions (Intelligent Updater) *
 June 28, 2003
 
 
Virus Definitions (LiveUpdate™) **
 June 28, 2003
 
 
*
 Intelligent Updater definitions are released daily, but require manual download and installation.
Click here to download manually.
 
**
 LiveUpdate virus definitions are usually released every Wednesday.
Click here for instructions on using LiveUpdate.
 
 
 




Wild:

Number of infections: 50 - 999
Number of sites: More than 10
Geographical distribution: Low
Threat containment: Easy
Removal: Moderate
 Threat Metrics
 
         
Wild:
Low
 Damage:
Medium
 Distribution:
Medium
 
 

Damage

Payload:
Compromises security settings: Allows unauthorized remote access.
Distribution

Ports: TCP 3330, 3331, 3332, 3361
Shared drives: Attempts to copy itself to administrative shares with weak passwords.


When W32.Randex.D is executed, it does the following:


Attempts to authenticate itself to randomly generated IP addresses. The user account list for that remote machine is enumerated, using the NetUserEnum() API. It will try connecting as everyone in the list of users that exist on the remote machine, until it connects successfully or runs out of accounts. It attempts this using one of the following passwords:
<blank>
admin
root
1
111
123
1234
123456
654321
!@#$
asdf
asdfgh
!@#$%
!@#$%^
!@#$%^&
!@#$%^&*
server

This may result in accounts being locked out due to unsuccessful login attempts.


Copies itself to computers, with weak administrator passwords, as the following:
\\<authenticated IP>\Admin$\system32\msmsgri32.exe
\\<authenticated IP>\c$\winnt\system32\msmsgri32.exe


Schedules a network job to run the worm.


Adds the value:

"mssyslanhelper"="msmsgri32.exe"

or

"mslanhelper"="msmsgri32.exe"

to the registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

so that the worm runs when you start Windows.


Creates and runs Backdoor.Roxy as Payload.dat. The Backdoor Trojan adds the value:

"System Initialization"="payload.dat"

to the registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

so that the Backdoor.Trojan runs when you start Windows.


The Backdoor.Trojan sends a notification to a hard-coded IP address, indicating that it is running.


The Backdoor.Trojan listens on the following TCP ports for remote instructions:
port 3330
port 3331
port 3332






Symantec Security Response encourages all users and administrators to adhere to the following basic security "best practices":

Turn off and remove unneeded services. By default, many operating systems install auxiliary services that are not critical, such as an FTP server, telnet, and a Web server. These services are avenues of attack. If they are removed, blended threats have less avenues of attack and you have fewer services to maintain through patch updates.
If a blended threat exploits one or more network services, disable, or block access to, those services until a patch is applied.
Always keep your patch levels up-to-date, especially on computers that host public services and are accessible through the firewall, such as HTTP, FTP, mail, and DNS services.
Enforce a password policy. Complex passwords make it difficult to crack password files on compromised computers. This helps to prevent or limit damage when a computer is compromised.
Configure your email server to block or remove email that contains file attachments that are commonly used to spread viruses, such as .vbs, .bat, .exe, .pif and .scr files.
Isolate infected computers quickly to prevent further compromising your organization. Perform a forensic analysis and restore the computers using trusted media.
Train employees not to open attachments unless they are expecting them. Also, do not execute software that is downloaded from the Internet unless it has been scanned for viruses. Simply visiting a compromised Web site can cause infection if certain browser vulnerabilities are not patched.



The following instructions pertain to all current and recent Symantec antivirus products, including the Symantec AntiVirus and Norton AntiVirus product lines.


Disable System Restore (Windows Me/XP).
Update the virus definitions.
Run a full system scan and delete all the files detected as W32.Randex.D.
Delete the value that was added to the registry.

For specific details on each of these steps, read the following instructions.

1. Disabling System Restore (Windows Me/XP)
If you are running Windows Me or Windows XP, we recommend that you temporarily turn off System Restore. Windows Me/XP uses this feature, which is enabled by default, to restore the files on your computer in case they become damaged. If a virus, worm, or Trojan infects a computer, System Restore may back up the virus, worm, or Trojan on the computer.

Windows prevents outside programs, including antivirus programs, from modifying System Restore. Therefore, antivirus programs or tools cannot remove threats in the System Restore folder. As a result, System Restore has the potential of restoring an infected file on your computer, even after you have cleaned the infected files from all the other locations.

Also, a virus scan may detect a threat in the System Restore folder even though you have removed the threat.

For instructions on how to turn off System Restore, read your Windows documentation, or one of the following articles:
"How to disable or enable Windows Me System Restore"
"How to turn off or turn on Windows XP System Restore"
 
 

 

by: pteroPosted on 2003-08-12 at 11:22:01ID: 9132253

You do not nead a removal tool. Delete the infected files and update the virus definitions.

ptero

 

by: pteroPosted on 2003-08-12 at 11:27:19ID: 9132295

I forgot the following. Sorry.

After you cleaned the file system, you should also clean the registry as well:

Start / Run / Type regedit / Click OK (the Registry Editor starts)

Go to the key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

Delete the values
"mssyslanhelper"="msmsgri32.exe"
"mslanhelper"="msmsgri32.exe"
"System Initialization"="payload.dat"

Exit the Registry Editor

ptero

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...