I'd say try booting into Safe Mode first and foremost...then try to run MSCONFIG disabling anything/everything in the start tab...
How to access Safe Mode:
http://www.webtree.ca/wind
Main Topics
Browse All Topics
Loading Advertisement...
Question
What virus turns apps off?
Clients XP Pro machine. Never had virus protection.
Running okay, a bit slow, but okay.
Cannot install AVG. Set up starts, but nothing happens after unpacking files.
Cannot run regedit, starts up then closes, almost instantly.
Cannot run MSCONFIG. Just will not open. Run from Start>Run>msconfig. Nothing.
Copied a new MSCONFIG to the desktop and tried to run that...nothing.
I have an idea this is a virus of some sort. Any suggestions would be gratefully recieved.
Thank you :)
This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.
Subscribe now for full access to Experts Exchange and get
Instant Access to this Solution
- Plus...
- 30 Day FREE access, no risk, no obligation
- Collaborate with the world's top tech experts
- Unlimited access to our exclusive solution database
- Never be left without tech help again
Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.
- "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
- "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
- "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.
See what Experts Exchange can do for you.
Got a question?
We've got the answer.
Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.
Need individual assistance?
Our experts are ready to help.
If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.
Want to learn from the best?
Read articles from industry experts.
Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.
Working on a long term project?
Store your work and research.
Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.
Access the answers to your technology questions today.
30-day free trial. Register in 60 seconds.
What Makes Experts Exchange Unique?
Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.
Trusted by the world's most respected brands.
Faithfully serving IT professionals since 1996.
Try it out and discover for yourself.
30-day free trial. Register in 60 seconds.
Free Tech Articles
-
WARNING: 5 Reasons why you should NEVER fix a computer for free.
It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
-
SCCM OSD Basic troubleshooting
SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
-
Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
-
Create a Win7 Gadget
This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
-
Outlook continually prompting for username and password
There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
-
Backup Exchange 2010 Information Store using Windows Backup
There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...
Cloud Class Webinars
- Avoiding Bugs in Microsoft Access
Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
- Top 10 Best New Features in Visio 2010
Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
- IT Consultant Business Secrets Revealed
Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
- Disaster Recovery and Business Continuity
Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
- Organize Your Visio Diagrams with Containers and Lists
Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
- How to Us Objects, Properties, Events and Methods in Microsoft Access
Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...
Join the Community
Give a Little. Get a Lot.
Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.
Answers
You might try system restore: http://support.microsoft.c
or can you click Start->Run->SFC /Scannow
?
Check these sites for information on how to perform a repair install of XP:
http://www.michaelstevenst
http://www.webtree.ca/wind
http://www.windowsreinstal
Typically, you want to turn off system restore... and DL a free anti-virus scanner, Mcafee's stinger works well, but if you can't get it to run you may need to get Ad-Aware to run before. (linked above)
http://vil.nai.com/vil/sti
http://vil.nai.com/vil/Sys
While the stinger product is good at finding and ridding you of the virus, it does not patch or portect the PC from further, or re-infection. Get a Firewall like ZoneAlarm and an AV solution like McAfee that can work "on access" in stead of after the fact.
Lot's of the lates't viri turn off AV FW and various other programs you'd use to get rid of them.
http://securityresponse.sy
Removal instructions for such a virus are located at the botom of that link...
The following instructions pertain to all current and recent Symantec antivirus products, including the Symantec AntiVirus and Norton AntiVirus product lines. (mcafee's stinger is more incompassing- norton will have you DL every one of their tools, while McAfee's is all in one)
1. Disable System Restore (Windows Me/XP).
2. Update the virus definitions.
3. Restart the computer in Safe mode or VGA mode.
4. Run a full system scan and delete all the files detected as W32.Gaobot.YN.
5. Reverse the changes made to the registry.
6. Remove the DNS entries added to Windows hosts file.
http://securityresponse.sy
GL!
-rich
Cleaning your computer - and protecting it in the future - can't be answered with one issue.
As you can see in my url below there are at least 7 different issues, where you should decide 1 of each, or else you does'nt protect your computer at all.
The reason is, that the many different programs not always protects against each other, and each of them does'nt protect equally.
It's very important, that you study all of these issues in my knowledgebase (some of them are freeware):
http://www.tryware.dk/Engl
BTW: I'm using the Trend Micro virus-suite, and SoftScan , and haven't got any of my servers or computers infected since 1999.
Many Regards
Jorgen Malmgren
IT-Supervisor
Denmark
:o) Your brain is like a parachute. It works best when it's open
If Sfc.exe does'nt work, then try to copy all the files from C:\WINNT\system32\dllcache
Files Manually Copied to the DLLCache Folder Are Not Used Until the Next Reboot
http://support.microsoft.c
the Viri aren't very smart... they only look for the name of the running process... nothing else, so if Adaware.exe or stinger.exe are killed by the virus, try renaming them, it worked when I came across this one before. Remember to turn off System Restore, as you'll just keep re-infecting yourself.
-rich
Firsrt solution :
1.restart ---> Safe Mode
then use the command sfc /scannow to restore the corrupted files
restart the machine againe then install Antivirus Program --->Scan all computer
Second solution :
boot the machine in Safe Mode With Command Prompt
if you access command prompt screen type this command :
%systemroot%\system32\Rest
ENTER
Restore your system
3 Ways to Join
Business Accounts
- Perfect for organizations
- Multiple users
- Save over 36%
- Create a Business Account
Answer for Membership
- Earn free access
- Showcase your knowledge
- No credit card required
- Sign Up to Answer
Loading Advertisement...
by: LeftofCoolPosted on 2004-04-22 at 16:21:06ID: 10894739
Hi,
Since it seems your client has some pretty advanced spyware and viruses, you should download a couple of tools to aid in removing them. The first I will recommend is Spybot Search & Destroy, it can be found here: http://download.com.com/30