Question

CoolWebSearch trojan

Asked by: Captaindan

My computer has been hijacked by the cool web search trojan. I did an ad-aware scan, Spybot search & destroy and a Norton anti-virus check and nothing worked. I also tried the cws shredder but to no avail. Is there anybody out there who could help me. I've spent quite a few hours trying to get rid of this one. I do appreciate any help you could provide me.

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Asked On
2004-07-15 at 11:10:39ID21060232
Topic

Windows Network Security

Participating Experts
3
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Comments
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Answers

 

by: SheharyaarSaahilPosted on 2004-07-15 at 11:11:17ID: 11561612

Hello Captaindan =)

Download these tools and install them:
========================================================
AdAware ==> http://www.webattack.com/download/dladaware.shtml
SpyBot ==> http://www.snapfiles.com/download/dlspybot.html
CoolWebShredder ==> http://www.spychecker.com/program/coolwebshredder.html
ToolBar Cop >> http://www.mvps.org/sramesh2k/toolbarcop.htm
Stinger >> http://vil.nai.com/vil/stinger
========================================================
After that Follow these Instructions:

1. First turn Off ur System Restore
2. Boot into safemode and Login as Administrator
3. Run the AntiVirus tool and delete all viruses it found
4. Run the Spyware Removal tools and delete everything they detect
5. Then goto C:\Documents and Settings\ur usernmae\Local Settings\Temp and delete all files present here
6. Goto C:\Documents and Settings\ur usernmae\Local Settings\Temporary Internet Files, and delete the folder of ContentIE
7. Goto C:\Documents and Settings\ur usernmae\Cookies, and delete all cookies present here.
8. Reboot back in Normal Mode and check if problems are gone
9. If YES then Great, otherwise run the Hijakcthis scan, and post the LOG file here
10. After making sure that every junk stuff is deleted, and System is Clean, Turn On the System Restore again !!!

!! GOOD LUCK !!

 

by: sunray_2003Posted on 2004-07-15 at 11:12:08ID: 11561619

 

by: SheharyaarSaahilPosted on 2004-07-15 at 11:12:29ID: 11561634

and if u are not using WinXP, then just boot into Safemode, and run those tools to get rid of everything,,,,,
and then empty the TEMP folder, and empty Temporary Internet Files and Cookies of IE !!!!

 

by: trywaredkPosted on 2004-07-15 at 23:51:55ID: 11566066

Your question can be solved with my link about SPYWARE below, but it doesn't help unless you decides to protect your computer in the future.

As you can see in my links below there are at least 7 different issues, where you should decide 1 of each.

The reason is, that the many different programs not always protects against each other, and each of them doesn't protect equally.

It's very important, that you study all of these issues in my knowledgebase (some of them are freeware):
CONNECTION: http://www.tryware.dk/English/Knowledgebase/HowToProtectYourComputer.html#InternetConnection
FIREWALL:      http://www.tryware.dk/English/Knowledgebase/HowToProtectYourComputer.html#Firewall
HOTFIXES:      http://www.tryware.dk/English/Knowledgebase/HowToProtectYourComputer.html#PatchesHotfixes
SPAM:            http://www.tryware.dk/English/Knowledgebase/HowToProtectYourComputer.html#Spam
SPYWARE:      http://www.tryware.dk/English/Knowledgebase/HowToProtectYourComputer.html#Spyware
TROJANS:       http://www.tryware.dk/English/Knowledgebase/HowToProtectYourComputer.html#Trojans
VIRUS:           http://www.tryware.dk/English/Knowledgebase/HowToProtectYourComputer.html#Virus

BTW: I'm using the Trend Micro anti-virus-suite and SoftScan anti-spam, and haven't got any of my servers or computers infected since 1999, and I'm using PestPatrol anti-spyware since 2004.

Many Regards
Jorgen Malmgren
IT-Supervisor
Denmark

:o) Your brain is like a parachute. It works best when it's open

 

by: trywaredkPosted on 2004-07-15 at 23:54:45ID: 11566076

20120131-EE-VQP-002

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