Question

Getting "User not allowed to logon at this computer" when logging in via FTP using a non-admin account.

Asked by: mygrosner

I cannot login via FTP using non-admin accounts.  I get "User not allowed to logon at this computer" in the event logs.  I am running IIS 5.0 on Windows 2000 Server.  This is a stand-alone server (no AD).

I have checked/done the following:

- verified that the "ftpuser" has "Log on Locally" permissions set
- the IUSR_ accounts also have "Log on Locally" and "Log on as a Batch Job" permissions set
- administrator user CAN login via FTP (so I doubt if it's the IUSR_ permissions???)
- "ftpuser" has "Full Control" permissions on the FTP directory (I did "Full Control" for testing purposes and will
reduce the access to "Read and Execute".)
- all non-admin accounts result in the same login errors listed below.

Error message from the event logs:

Event Type:      Failure Audit
Event Source:      Security
Event Category:      Logon/Logoff
Event ID:      533
Date:            12/23/2004
Time:            9:40:07 AM
User:            NT AUTHORITY\SYSTEM
Computer:      SERVER1
Description:
Logon Failure:
       Reason:            User not allowed to logon at this computer
       User Name:      ftpuser
       Domain:      SERVER1
       Logon Type:      2
       Logon Process:      IIS    
       Authentication Package:      MICROSOFT_AUTHENTICATION_PACKAGE_V1_0
       Workstation Name:      SERVER1

Event Type:      Warning
Event Source:      MSFTPSVC
Event Category:      None
Event ID:      100
Date:            12/23/2004
Time:            9:40:07 AM
User:            N/A
Computer:      SERVER1
Description:
The server was unable to logon the Windows NT account 'ftpuser' due to the following error: Logon failure: user not allowed to log on to this computer.  The data is the error code.
For additional information specific to this message please visit the Microsoft Online Support site located at: http://www.microsoft.com/contentredirect.asp.
Data:
0000: 31 05 00 00               1...    

Is there something else I need to do?  I have locked down four servers with a security template similar to hisecws.inf but only this server has this particular FTP login problem.

This problem seemed to occur around the time the Security Event Log filled up and halted the system (we had CrashOnAudit set).  We had since rebooted the server and cleared the Event Logs but still cannot log in.  We were able to prior to the system halting.  Is there a flag somewhere that needs to be reset?

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Asked On
2004-12-23 at 11:15:19ID21252728
Tags

allowed

,

logon

,

user

,

computer

,

log

Topic

Windows Network Security

Participating Experts
2
Points
50
Comments
10

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Answers

 

by: srikrishnakPosted on 2004-12-23 at 18:00:33ID: 12897161

May be you can check that particular "ftp root directory" security settings. Make sure that root directory(folder on ur server) have atleast 'read' permissions for the ftp user.

Srikrishna Komatineni

 

by: mygrosnerPosted on 2004-12-27 at 11:51:28ID: 12908476

The problem seemed to be fixed by running the following command and rebooting:  
C:\secedit /refreshpolicy machine_policy /enforce

Is this something that needed to be done after a CrashOnAudit occurred (and a subsequent event log cleanup)?  Do I need to run this command periodically?  

I can't afford to have hundreds of users locked out of my SSH/FTP server intermittently, so I am curious to know if this security policy refresh is something that only needed to happen once.  I haven't had this happen on any of my other servers.

Anyone else have this type of problem occur?

Thanks.

 

by: GargantubrainPosted on 2004-12-28 at 10:23:20ID: 12913949

If running secedit fixed your problem, then it should have automatically fixed itself. The security policy refreshes every 2 hours for a non domain controller, and every 5 minutes for a domain controller.

Your adding the /enforce switch may have caused it to do a "stronger" refresh than the automatic one does, however. In any case, a reboot should also have enforced a refresh.

Hope that helps you understand the secedit/refresh a little better.

 

by: mygrosnerPosted on 2005-04-13 at 09:44:43ID: 13774314

I'd like to close this out but not exactly sure how to do it.  I ended up finding the resolution on my own but I appreciate the additional information on secedit that Gargantubrain provided.  I'm not sure I should award all 250 points to Gargantubrain, but would like to give some points.  How do I do that?

 

by: GargantubrainPosted on 2005-04-13 at 10:20:41ID: 13774649

Don't worry about it for me, I'm not trying to maintain a free account (point hungry!!!) any more :-) Just request a refund.

See http://www.experts-exchange.com/help.jsp#hi70 on how to request a refund of your points because you answered your own question. Basically, you have to post a request in another section, and post the resolution you found on your own here (This is after all a database of knowledge and you have to share your solution!). After a few days, the points will be refunded.

 

by: srikrishnakPosted on 2005-04-13 at 20:38:51ID: 13778702

Appreciate the spirit of Gargantubrain...Keep it up buddy...
Mygrosner--> If you want to close the question as you find the answer yourself you can do it..Not always we are point hungry,some time a small Thx or appreciation from the heart will do a better job and earn very good friends..:)

 

by: mygrosnerPosted on 2005-04-20 at 12:35:00ID: 13827885

Thanks Gargantubrain and srikrishnak!  I'll go ahead and request a refund...  :-)

 

by: mygrosnerPosted on 2005-04-21 at 09:23:43ID: 13835530

Gargantubrain, I was able to get you some points for the further explanation of secedit that you provided.  Thanks again.  :-)

 

by: GargantubrainPosted on 2005-04-21 at 09:48:57ID: 13835813

Thank you, I do appreciate the A grade :-)

20120131-EE-VQP-002

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