Question

Adware ...spyware....popups...

Asked by: sumantedla

Hi,

My computer is full of spyware and adware stuff. So many popups keep coming up....I am so frustrated and annoyed...

I tried lavasoft, spyware doctor, installed Mcfee antiviurs ....nothing worked.

Can anyone tell me a comprehensive way of cleanign up the stuff and make my computer a nice one again????

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Asked On
2005-06-13 at 12:55:13ID21456584
Topic

Windows Network Security

Participating Experts
5
Points
500
Comments
28

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Answers

 

by: GreenandroidPosted on 2005-06-13 at 13:16:08ID: 14205847

There are lots of solutions to your problems, its just a case of trying each, and seeing what works for you.

Of course, the most obvious answer would be to reformat (and ultimately reinstall your operating system) your hard disk. This will produce the best results, but is the most 'drastic measure'.

First of all, if you have not tried it already, grab yourself a copy of Ad-Aware. This is free and should clean up any adware from your computer. You can get a copy here - http://www.download.com/Ad-Aware-SE-Personal-Edition/3000-8022_4-10399602.html?tag=lst-0-2

The next step is to run a thourough virus scan. Although you have tried Mcfee, i would suggest you try Avast! (which is totally free for home users, and works nicely)! - You can get this here - http://www.download.com/Avast-Home-Edition/3000-2239_4-10375520.html?tag=lst-0-1

Avast should clean up any spyware/trojans/virus' and remaining spyware on your computor.

Now if you havent already, i would advise you to switch your default internet browser from Internet explorer to something a little more 'secure'. The reason why so much adware and spyware gets installed is because IE allows ActiveX controls to be enabled by default. Spyware and Adware exploits this to get itself installed on your system. Try a browser such as Firefox, which can be downloaded from www.mozilla.com

Before installing firefox, my computor became heavily congested with adware. Having installed it, i have not had a problem since. I hope this helps.

Kind Regards
James

 

by: blue_zeePosted on 2005-06-13 at 14:13:28ID: 14206385


Check this:

Dealing with Unwanted Spyware and Parasites
http://mvps.org/winhelp2002/unwanted.htm

Zee

 

by: RevelationCSPosted on 2005-06-13 at 14:24:06ID: 14206464

Try the various scanners to verify that your system is clean -
Adaware - http://www.lavasoftusa.com/software/adaware/
Spybot S&D - http://www.safer-networking.org/en/download/index.html
Trend Antivirus Online Scanner - http://housecall.trendmicro.com
CoolWebShredder - http://www.spychecker.com/program/coolwebshredder.html
ToolBar Cop - http://www.mvps.org/sramesh2k/toolbarcop.htm
Stinger - http://vil.nai.com/vil/stinger

Also, You could also run a scan with HJT to create a log file -
HiJackThis - http://www.spywareinfo.com/~merijn/downloads.html

Once the log file is created, post it to this site and save the log for analysis-
HJT LogAnalyzer - http://www.hijackthis.de/en

 

by: sumantedlaPosted on 2005-06-13 at 17:33:35ID: 14207659

I will try the suggestions and post the results here.

 

by: tim_holmanPosted on 2005-06-14 at 11:12:23ID: 14214202

I'd go with HijackThis - it's the simplest to use and the log can be posted straight up on the website for analysis.  

 

by: sumantedlaPosted on 2005-06-14 at 12:45:33ID: 14215221

Here is the log file.


Logfile of HijackThis v1.99.1
Scan saved at 2:41:34 PM, on 6/14/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\msdtc.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\llssrv.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\PROGRA~1\NETWOR~1\COMMON~1\naPrdMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\MICROS~3\MSSQL\binn\sqlservr.exe
C:\Program Files\Symantec\Ghost\ngserver.exe
D:\Program Files\NMapWin\bin\nmapserv.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\regsvc.exe
D:\SFU\common\rshsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\atiptaxx.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\50\bin\OWSTIMER.EXE
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\WINNT\system32\stisvc.exe
C:\Program Files\Nteysna\Vigsny.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
C:\Program Files\Java\jre1.5.0\bin\jusched.exe
C:\Program Files\Java\jre1.5.0\bin\jucheck.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\Dfssvc.exe
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\WINNT\system32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\Program Files\Common Files\System\MSSearch\Bin\mssearch.exe
C:\WINNT\system32\alg.exe
C:\Program Files\GoogleAdBGone\GoogleAdBGone.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\stho\cret.exe
C:\softwares\Spyware Doctor\swdoctor.exe
D:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
D:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Symantec\Ghost\bin\dbserv.exe
C:\Program Files\Symantec\Ghost\bin\rteng7.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\PicoZip\PicoZip.exe
C:\Program Files\PicoZip\PicoZip.exe
C:\Program Files\Common Files\Real\Update_OB\RealOneMessageCenter.exe
D:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\softwares\Microsoft AntiSpyware\gcasDtServ.exe
C:\softwares\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Internet Explorer\iexplore.exe
D:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\administrator.DCM\Local Settings\Temp\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://google.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://google.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://google.com
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {039A0683-EE66-92E9-1CCD-9BBC1F7EB3C2} - C:\WINNT\system32\fjsuuvqx.dll (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - d:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\SOFTWA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\SOFTWA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\SOFTWA~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\System32\NeroCheck.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Script] C:\WINNT\system\Backdoor.exe
O4 - HKLM\..\Run: [NGServer] C:\Program Files\Symantec\Ghost\ngserver.exe
O4 - HKLM\..\Run: [Yzhzmuar] C:\Program Files\Nteysna\Vigsny.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0\bin\jusched.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\softwares\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\RunOnce: [MicrosoftAntiSpywareCleaner] C:\softwares\Microsoft AntiSpyware\gcASCleaner.exe
O4 - HKCU\..\Run: [Yahoo! Pager] D:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [Jwpzw] C:\WINNT\system32\alg.exe
O4 - HKCU\..\Run: [GoogleAdBGone] C:\Program Files\GoogleAdBGone\GoogleAdBGone.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Spyware Doctor] "C:\softwares\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [PicoZip] C:\Program Files\PicoZip\PicoZipTray.exe
O4 - Global Startup: Acrobat Assistant.lnk = D:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O4 - Global Startup: WinZip Quick Pick.lnk = D:\Program Files\WinZip\WZQKPICK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: Edit with XML Spy - {2222EF56-F49E-4d07-A14E-8D2B08766958} - C:\Program Files\Altova\XMLSPY2004\spy.htm
O9 - Extra 'Tools' menuitem: Edit with XML Spy - {2222EF56-F49E-4d07-A14E-8D2B08766958} - C:\Program Files\Altova\XMLSPY2004\spy.htm
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\SOFTWA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Microsoft WFC Forms Designer - file://I:\VJ98\wfcforms.cab
O16 - DPF: Visual Studio 6 Extensibility Libraries - file://I:\VJ98\vstudio6.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {CAFEEFAC-0014-0000-0003-ABCDEFFEDCBA} (Java Runtime Environment 1.4.0_03) -
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = dcm.cl.uh.edu
O17 - HKLM\System\CCS\Services\Tcpip\..\{1CC2828C-2289-4FB3-9B85-4623C4AFC5C8}: NameServer = 129.7.169.31,129.7.169.32
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = dcm.cl.uh.edu
O17 - HKLM\System\CS1\Services\Tcpip\..\{1CC2828C-2289-4FB3-9B85-4623C4AFC5C8}: NameServer = 129.7.169.31,129.7.169.32
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = dcm.cl.uh.edu
O17 - HKLM\System\CS2\Services\Tcpip\..\{1CC2828C-2289-4FB3-9B85-4623C4AFC5C8}: NameServer = 129.7.169.31,129.7.169.32
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Macromedia JRun Admin Server (JRun Admin) - Macromedia Inc. - D:\JRun4\bin\jrunsvc.exe
O23 - Service: Macromedia JRun Default Server (JRun Default) - Macromedia Inc. - D:\JRun4\bin\jrunsvc.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: miniWebServer - Unknown owner - f:\miniWebServer.exe (file missing)
O23 - Service: Symantec Ghost Database Service (ngdbserv) - Symantec Corporation - C:\Program Files\Symantec\Ghost\bin\dbserv.exe
O23 - Service: Symantec Ghost Configuration Server (NGServer) - Symantec Corporation - C:\Program Files\Symantec\Ghost\ngserver.exe
O23 - Service: NMap - Unknown owner - D:\Program Files\NMapWin\bin\nmapserv.exe
O23 - Service: CYGWIN sshd (sshd) - Unknown owner - C:\cygwin\bin\cygrunsrv.exe
O23 - Service: Sun App Server 7 Admin Server (domain1:admin-server) (SunAppServer7.0.0_01-domain1_admin-server) - Sun Microsystems, Inc. - D:/Sun/studio5u1_se/appserver7/bin/appservd-wdog.exe
O23 - Service: Sun App Server 7 (domain1:server1) (SunAppServer7.0.0_01-domain1_server1) - Sun Microsystems, Inc. - D:/Sun/studio5u1_se/appserver7/bin/appservd-wdog.exe

 

by: sumantedlaPosted on 2005-06-14 at 12:46:26ID: 14215227

can you guys please analyze it??

 

by: blue_zeePosted on 2005-06-14 at 12:49:41ID: 14215251


Your saved analysis is here:

http://www.hijackthis.de/logfiles/5065d1b40fa338a9189fbf7dff78f86e.html

Read it carefully and fix as suggested.

Zee

 

by: blue_zeePosted on 2005-06-14 at 12:54:10ID: 14215290

HijackThis running in temp folder

HijackThis should be run from a permanent place on your hard drive. Please do this first: Go to C: and create a new permanent folder (call it hijackthis). Then put (or download - choose "save" not "run") the hijackthis.exe file in it (You must unzip it if it's zipped). You should now have C:\hijackthis\hijackthis.exe. Then run hijackthis by clicking this .exe file. By doing this, you will have backups if you accidentally remove the wrong item (running from a temporary folder these backups can easily get lost).

Malicious

These entries have been positively identified as malicious programs. In the HijackThis program, place a check mark next to the following entries.

R3 - Default URLSearchHook is missing
(Description: This will fix the search mechanism in IE.)

O2 - BHO: (no name) - {039A0683-EE66-92E9-1CCD-9BBC1F7EB3C2} - C:\WINNT\system32\fjsuuvqx.dll (file missing)
(Description: File of this BHO is missing -- probably a remnant of adware or spyware. OK to remove this entry.)

Suggestions

The following are not necessarily spyware/malware, but we suggest you place a check mark next to the following entries, as these programs may be taking up system resources.

O4 - HKLM\..\Run: [LoadQM] loadqm.exe
(Description: This is the Microsoft MSN Queue Manager. There is disagreement over whether it is spying on you or not. Nevertheless, we suggest you check this entry and remove it. Removing this entry will free up some system resources. more information)

O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0\bin\jusched.exe
(Description: Sun Java update scheduler. Checks for updates. Not necessary. Removing this entry will free up a small amount of system resources.)

O4 - HKLM\..\Run: [TkBellExe] \"C:\Program Files\Common Files\Real\Update_OB\realsched.exe\" -osboot
(Description: RealPlayer scheduler. Completely unnecessary. Removing this entry will free up a small amount of system resources.)

O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
(Description: Adjusts monitor colours across all programs, including Photoshop. It is needed by some graphics professionals who want their monitor calibrated. Most home users will not need it, and thus should remove this entry. )

O4 - Global Startup: WinZip Quick Pick.lnk = D:\Program Files\WinZip\WZQKPICK.EXE
(Description: WinZip system tray application. Not necessary. Removing this entry will free up a small amount of system resources.)

The above are only comments, please include your own fixes after reading the analysis.

Zee

 

by: blue_zeePosted on 2005-06-14 at 12:55:29ID: 14215303


And next time, please read:

Instructions regarding the handling of HIJACK THIS! logs
http://www.experts-exchange.com/Q_21149514.html

Good luck,

Zee

 

by: tim_holmanPosted on 2005-06-14 at 12:56:08ID: 14215307

Your HJT log isn't too bad - download and run SpyBot to clean up the rest of the mess...

http://www.safer-networking.org/en/download/

 

by: sumantedlaPosted on 2005-06-14 at 13:02:26ID: 14215367

before running hijackthis, I tried spybot. The hijackthis analysis is after the spybot completed its cleaning stuff.

 

by: tim_holmanPosted on 2005-06-14 at 13:07:03ID: 14215405

Things look pretty clean to me, but you do have all sorts of stuff installed on your system.

Visit housecall for a quick virus check:

http://housecall.trendmicro.com

If everything's clean, then we need more details as to your exact problems.  How about installing XP SP2 and using the FW and pop-up blocker?

Defrag your hard drive too!  Accessories > System Tools > Disk Defragmenter.

 

by: RevelationCSPosted on 2005-06-14 at 13:09:48ID: 14215433

have you tried any of the other links provided in my post above outside of HJT and Spybot?

 

by: sumantedlaPosted on 2005-06-14 at 13:11:04ID: 14215453

apart from those i tried

Adaware - http://www.lavasoftusa.com/software/adaware/

 

by: sumantedlaPosted on 2005-06-14 at 13:11:38ID: 14215459

i also tried microsoft's anti-spyware application. I dont know how good is that.

 

by: tim_holmanPosted on 2005-06-14 at 13:12:56ID: 14215475

Can you describe precisely what issues you're experiencing ?

 

by: sumantedlaPosted on 2005-06-14 at 13:18:59ID: 14215551

Yep,

While browsing, all the unwanted windows are coming up, they are not pop-ups. I mean to say, they are coming up automatically even when the system is idle, even when I am not using interent.

And sometimes.  the system slows down. When I see the processes, TBPS.exe file accupies whole system resources. I dont know what this is.

 

by: sumantedlaPosted on 2005-06-14 at 13:20:27ID: 14215566

I installed google toolbar to block popups. But it seems it  is not working properly. It is able block few popups, but not all.

 

by: sumantedlaPosted on 2005-06-14 at 13:24:11ID: 14215604

Initially I tried to clean up the mess with microsoft anti spyware. I thought it cleaned the machine, but the next day all the mess again took control of the machine.

 

by: blue_zeePosted on 2005-06-14 at 15:02:05ID: 14216364


Download and install now:

Spyware Blaster
http://www.javacoolsoftware.com/spywareblaster.html
Prevents the installation of Active-X based spyware, malware, dialers, etc
Currently protects you against about 3600 nasties.
Advantage: no system resources used!!!
Just download, install and UPDATE.

Zee

 

by: RevelationCSPosted on 2005-06-14 at 16:22:35ID: 14216803

 

by: bluebirds1984Posted on 2005-06-15 at 04:03:51ID: 14219817

I reccomend using Microsoft Anti spyware, its adaware and spybot in 1, works very well.
before installing i'd uninstall all other Anti-spyware software on your machine.

http://www.microsoft.com/athome/security/spyware/software/default.mspx

update the program, enable all the secutiry agents and schedule/run scans regulary.

also your pop ups maybe form the Messenger Service.
follow the instructions on how to stop these pop ups

http://www.microsoft.com/windowsxp/using/security/learnmore/stopspam.mspx

also i would replace your hosts file as its porbably full of advert sites

http://www.mvps.org/winhelp2002/hosts.htm

downloaded the Hosts file to C:\WINDOWS\SYSTEM32\DRIVERS\ETC

there should be instructions on the website.

also for a good anti-virus solution get AVG Free - update and scan on a regular basis

http://free.grisoft.com/doc/2/lng/us/tpl/v5

good luck

 

by: sumantedlaPosted on 2005-06-15 at 13:24:16ID: 14225495

I tried all the above. As of now there are no popups coming up, but the system is slowing down.

The process   gcasServ.exe  is occupying the resources. What is this file???

 

by: blue_zeePosted on 2005-06-15 at 14:12:35ID: 14225980


gcasServ.exe

MS Antispyware Server Process
http://www.liutilities.com/products/wintaskspro/processlibrary/gcasServ/

Some users do report it as being a resource hog.

Maybe uninstall and reinstall corrects that for you.

Zee

 

by: bluebirds1984Posted on 2005-06-15 at 15:31:08ID: 14226603

the system may slow down depending on your system when a Scan is running. i have  a top spec PC (1GB Ram etc) and when a spyware scan runs i have no problems, but on older PC's it does slow down considerably.

try disabling the active spyware 'agents' you have running, but ensure you do regular scans!

 

by: tim_holmanPosted on 2005-07-20 at 02:47:04ID: 14482751

NB - If these utilities pick things up and remove them, but you find malware reappears after a reboot, disable System Restore, and re-run the tools in Safe Mode (hit f8 during bootup to bring up the menu).

All round tool
----------------

Look at www.ewido.com (download on trial basis) - seems to have worked wonders for a lot of people on this board..!

Make sure your system is patched and up to date
--------------------------------------------------------

Get hold of Microsoft Security Baseline Analyzer

http://www.microsoft.com/downloads/details.aspx?FamilyID=4b4aba06-b5f9-4dad-be9d-7b51ec2e5ac9&displaylang=en

To remove viruses
---------------------

Run Stinger on the machine -

http://vil.mcafeesecurity.com/vil/averttools.asp#stinger

A free full AV, Security and Spyware scan is available from http://housecall.trendmicro.com

To remove spyware
-----------------------

Please use HijackThs for diagnosis:

www.hijackthis.de

Post the logfile to the same webpage for analysis.

Then try SpyBot to clean up the rest of the mess:

http://www.safer-networking.org/en/download/

To troubleshoot startup problems
--------------------------------------

Autoruns is also useful in working out whether or not something has latched on to your system that shouldn't have:

http://www.sysinternals.com/Utilities/Autoruns.html

To disable System Restore Mode
--------------------------------------

Click the Start button.
Right-click My Computer, and then click Properties.
On the System Restore tab, check Turn off System Restore or Turn off System Restore on all drives

 

by: tim_holmanPosted on 2005-07-29 at 04:45:13ID: 14553647

Can you provide any update?  Did any suggestions help?  If you need assistance in closing down the question, visit http://www.experts-exchange.com/help.jsp.

20120131-EE-VQP-002

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