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6.2

Trojan won't go away

Asked by Topace in Windows Network Security

Tags: norton

Hello everyone.

I recently received an application from my brother that contained a virus and/or trojan.  I have Norton Internet Security 2005.  Since I installed the application, every time my computer boots up, it starts sending out emails.  I know because Norton AntiVirus has boxes that pop up saying "Scanning email...".  It also pops up some browser windows, and these ads that don't seem to be in browser windows - they are like in the shape of cell phones, or hearts, or something, and are different every time, asking me to "Click Here for more information".  My ISP sent me a letter alerting me to complaints they have gotten, and advising me to clean up the computer.  Unfortunately, I have installed all of the latest virus definitions/updates, and it still seems to be on my computer.  I have scanned my PC several times now with AdAware and Norton AntiVirus 2005, but neither of these two seem to catch the virus.  

Is there a way I can stop this from infecting my computer?

Thanks,

~ace
 
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