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02.19.2008 at 09:30PM PST, ID: 23176690
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Access Denied to SOME offline files only under My Documents

Tags: Access is denied, Offline file access in My Docs
Recently we did some hardware changes on our SBS 2003 server and the User Home folders were moved. We redirect our My Documents from our client Win XP computers to the server.
The links were broken but I have manged to move the target folder for My Docs ok now and see the folders.
The problem is that not all files under various folders in My Docs have the synch icon and those that don't cannot be opened. Access is denied.Other files happily open ok and all folders are synch'd with access.
1. I have made sure that the user is the owner of the user folder and all permissions are correctly inherited.
2. I have tried to purge the offline files and re-initialise the offline database on the local cache. No change.
3. There has only been one user on the client computer.
4. As administrator on the server all the files can be opened ok for the user.
5. If the offending file is copied to a share folder elsewhere on the server by the admin then the user can open the file ok.

Reading other questions as not helped as have not found this scenario before. Hope someone can help as I do not want to have to copy all these files elswhere.
Thanks.
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Question Stats
Zone: Security
Question Asked By: TracyFazackerley
Solution Provided By: olafdc
Participating Experts: 2
Solution Grade: A
Views: 77
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02.20.2008 at 02:01AM PST, ID: 20936292

Rank: Sage

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02.20.2008 at 01:31PM PST, ID: 20942174

Rank: Master

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02.20.2008 at 02:01AM PST, ID: 20936292

Rank: Sage

In Server Management > Shares >Make a new share called it whatever you like with the following attributes:
Under Advanced: Permissions: UNTICK Allow inheritable permissions... and say OK

Share Permissions:
Domain Admins Full Control
Domain Users Full Control
Folder Operators Full Control

Under The Security Tab
Click:Advanced: Permissions: UNTICK Allow inheritable permissions... and say OK
and than add:
Domain admins Full Control
Folder Operators Full Control
System Full Control
For Domain users Special Permissions only
Tick: Traverse folder, List Folder, read attributes, read extended attributes, create folders, read permissions.
On Client machine:
Make sure all files are back in the My Documents folders and that users have full access.
In offline folder settings CTRL+DEL at the same time and this will reset the offline folder.
Restart.
On server use the Document redirection wizard to pint My docs to the newly created share.
If necessary: At Command prompt: gpupdate/force and restart
Hope that helps,
Olaf
Accepted Solution
 
02.20.2008 at 01:31PM PST, ID: 20942174

Rank: Master

"In offline folder settings CTRL+DEL at the same time and this will reset the offline folder."

Make sure that ALL files in the offline files folder are in synch first, or they are gone forever.....

Did you verify the proper caching options on the user's share?
Assisted Solution
 
 
02.20.2008 at 06:00PM PST, ID: 20944308
Hi guys

Well I seem to have fixed it myself with taking a harder look at the ownership and permissions of the files. For some reason some of the files had Administrator acct (server) permissions only. After changing ownership, propagating permissions inherited from the above folder and synching, it all semed to come right.
Generally I had everyhting right for all the folders and they were synching but it was only a few files that were the culprits.
I have split the points as you both had valid answers but I di not need to make a new share in the end.
Thanks for your help.
 
 
02.20.2008 at 09:37PM PST, ID: 20945253
Glad it was easy....
 
 
 
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