Question

Windows Account Lockout - ALOCKOUT.TXT

Asked by: duemes

An account on our domain is getting locked out quiet frequently. I've implemented the alockout.txt file and this is the output. I'm trying to figure out where the issue lies. Can someone help me interpret?

Fri Mar 13 07:27:19 2009, PID:  1304, Thread:  1308, Image winlogon.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:27:20 2009, PID:  1348, Thread:  1352, Image C:\WINDOWS\system32\services.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:27:20 2009, PID:  1360, Thread:  1364, Image C:\WINDOWS\system32\lsass.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:27:21 2009, PID:  1520, Thread:  1524, Image C:\WINDOWS\system32\svchost,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:27:21 2009, PID:  1600, Thread:  1604, Image C:\WINDOWS\system32\EMSService.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:27:26 2009, PID:  1676, Thread:  1680, Image C:\WINDOWS\system32\svchost,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:27:26 2009, PID:  1872, Thread:  1876, Image C:\WINDOWS\system32\svchost.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:27:26 2009, PID:  1904, Thread:  1908, Image C:\WINDOWS\system32\CmgShieldSvc.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:27:32 2009, PID:   376, Thread:   380, Image C:\WINDOWS\system32\svchost.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:27:32 2009, PID:   428, Thread:   432, Image C:\WINDOWS\system32\svchost.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:27:33 2009, PID:   784, Thread:   788, Image C:\WINDOWS\system32\spoolsv.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:27:47 2009, PID:  1428, Thread:  1432, Image C:\Program Files\Altiris\AClient\AClient.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:27:47 2009, PID:  1560, Thread:  1564, Image c:\Program Files\Cisco Systems\VPN Client\cvpnd.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:27:47 2009, PID:  1736, Thread:  1740, Image C:\WINDOWS\system32\QosServM.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:27:47 2009, PID:  1776, Thread:  1780, Image C:\Program Files\Network Associates\Common Framework\FrameworkService.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:27:51 2009, PID:  1488, Thread:  2036, Image C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:27:53 2009, PID:   348, Thread:   356, Image C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:27:57 2009, PID:   580, Thread:   616, Image C:\Program Files\lotus\notes\ntmulti.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:27:59 2009, PID:   964, Thread:   352, Image C:\WINDOWS\System32\svchost.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:27:59 2009, PID:  1016, Thread:  1020, Image C:\WINDOWS\System32\svchost.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:28:00 2009, PID:  1144, Thread:  1148, Image C:\WINDOWS\system32\locator.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:28:00 2009, PID:  1180, Thread:  1184, Image c:\Program Files\Cisco Systems\VPN Client\vpngui.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:28:01 2009, PID:  1424, Thread:   168, Image c:\windows\system32\slclient.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:28:03 2009, PID:  1840, Thread:  1848, Image C:\WINDOWS\System32\svchost.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:28:04 2009, PID:  1968, Thread:  2028, Image c:\Program Files\Cisco Systems\VPN Client\ipseclog.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:28:05 2009, PID:  1520, Thread:  1588, Image C:\WINDOWS\system32\svchost,***StartServiceW Failed!*** (0), Service: Service: Windows Management Instrumentation (C:\WINDOWS\system32\svchost.exe -k netsvcs), RC was: The operation completed successfully.   (0), GLE was: An instance of the service is already running.   (1056)
Fri Mar 13 07:28:06 2009, PID:   464, Thread:   492, Image C:\WINDOWS\system32\wbem\wmiprvse.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:28:20 2009, PID:  1304, Thread:  1420, Image winlogon.exe,***StartServiceW Failed!*** (0), Service: Failed to get Service name, RC was: Incorrect function.   (1), GLE was: The operation completed successfully.   (0)
Fri Mar 13 07:28:27 2009, PID:  1968, Thread:  2028, Image c:\Program Files\Cisco Systems\VPN Client\ipseclog.exe,ALOCKOUT.DLL - dll_process_detatch
Fri Mar 13 07:28:27 2009, PID:  1180, Thread:  1184, Image c:\Program Files\Cisco Systems\VPN Client\vpngui.exe,ALOCKOUT.DLL - dll_process_detatch
Fri Mar 13 07:28:34 2009, PID:   712, Thread:   716, Image mpnotify.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:28:43 2009, PID:   696, Thread:   700, Image C:\WINDOWS\system32\WgaTray.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:28:43 2009, PID:   696, Thread:   700, Image C:\WINDOWS\system32\WgaTray.exe,ALOCKOUT.DLL - dll_process_detatch
Fri Mar 13 07:28:45 2009, PID:  1864, Thread:  2940, Image cmd,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:28:45 2009, PID:   412, Thread:  1048, Image C:\ScriptLogic\SLstart.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:28:47 2009, PID:  2060, Thread:  2064, Image C:\ScriptLogic\slagent.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:28:47 2009, PID:  2068, Thread:  2072, Image C:\WINDOWS\system32\wuauclt.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:28:51 2009, PID:  2324, Thread:  2320, Image C:\WINDOWS\system32\slagent.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:28:51 2009, PID:  2324, Thread:  2320, Image C:\WINDOWS\system32\slagent.exe,ALOCKOUT.DLL - dll_process_detatch
Fri Mar 13 07:28:52 2009, PID:  2352, Thread:  2364, Image C:\WINDOWS\system32\slagent.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:28:52 2009, PID:  2352, Thread:  2364, Image C:\WINDOWS\system32\slagent.exe,ALOCKOUT.DLL - dll_process_detatch
Fri Mar 13 07:28:52 2009, PID:  2060, Thread:  2064, Image C:\ScriptLogic\slagent.exe,ALOCKOUT.DLL - dll_process_detatch
Fri Mar 13 07:28:55 2009, PID:  2440, Thread:  2444, Image C:\WINDOWS\system32\slagent.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:28:58 2009, PID:  2572, Thread:  2576, Image C:\ScriptLogic\wkix32.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:29:18 2009, PID:  1840, Thread:  1916, Image C:\WINDOWS\System32\svchost.exe,ALOCKOUT.DLL - dll_process_detatch
Fri Mar 13 07:29:20 2009, PID:  3428, Thread:  3432, Image net,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:29:21 2009, PID:  3456, Thread:  3460, Image net1,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:29:22 2009, PID:  3456, Thread:  3460, Image net1,ALOCKOUT.DLL - dll_process_detatch
Fri Mar 13 07:29:22 2009, PID:  3428, Thread:  3432, Image net,ALOCKOUT.DLL - dll_process_detatch
Fri Mar 13 07:29:37 2009, PID:  3584, Thread:  3588, Image cmd,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:29:38 2009, PID:  3648, Thread:  3652, Image net.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:29:39 2009, PID:  3660, Thread:  3656, Image net1,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:29:39 2009, PID:  3660, Thread:  3656, Image net1,ALOCKOUT.DLL - dll_process_detatch
Fri Mar 13 07:29:39 2009, PID:  3648, Thread:  3652, Image net.exe,ALOCKOUT.DLL - dll_process_detatch
Fri Mar 13 07:29:40 2009, PID:  3664, Thread:  3668, Image net.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:29:41 2009, PID:  3676, Thread:  3680, Image net1,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:29:41 2009, PID:  3676, Thread:  3680, Image net1,ALOCKOUT.DLL - dll_process_detatch
Fri Mar 13 07:29:41 2009, PID:  3664, Thread:  3668, Image net.exe,ALOCKOUT.DLL - dll_process_detatch
Fri Mar 13 07:29:43 2009, PID:  3692, Thread:  3688, Image net.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:29:44 2009, PID:  3696, Thread:  3700, Image net1,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:29:44 2009, PID:  3696, Thread:  3700, Image net1,ALOCKOUT.DLL - dll_process_detatch
Fri Mar 13 07:29:44 2009, PID:  3692, Thread:  3688, Image net.exe,ALOCKOUT.DLL - dll_process_detatch
Fri Mar 13 07:29:44 2009, PID:  3704, Thread:  3708, Image net.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:29:44 2009, PID:  3712, Thread:  3716, Image net1,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:29:44 2009, PID:  3712, Thread:  3716, Image net1,ALOCKOUT.DLL - dll_process_detatch
Fri Mar 13 07:29:45 2009, PID:  3704, Thread:  3708, Image net.exe,ALOCKOUT.DLL - dll_process_detatch
Fri Mar 13 07:29:45 2009, PID:  3724, Thread:  3720, Image net.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:29:45 2009, PID:  3732, Thread:  3736, Image net1,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:29:45 2009, PID:  3732, Thread:  3736, Image net1,ALOCKOUT.DLL - dll_process_detatch
Fri Mar 13 07:29:45 2009, PID:  3724, Thread:  3720, Image net.exe,ALOCKOUT.DLL - dll_process_detatch
Fri Mar 13 07:29:46 2009, PID:  3740, Thread:  3744, Image net.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:29:46 2009, PID:  3748, Thread:  3756, Image net1,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:29:46 2009, PID:  3748, Thread:  3756, Image net1,ALOCKOUT.DLL - dll_process_detatch
Fri Mar 13 07:29:46 2009, PID:  3740, Thread:  3744, Image net.exe,ALOCKOUT.DLL - dll_process_detatch
Fri Mar 13 07:29:46 2009, PID:  3584, Thread:  3588, Image cmd,ALOCKOUT.DLL - dll_process_detatch
Fri Mar 13 07:29:48 2009, PID:  3820, Thread:  1340, Image cmd,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:29:49 2009, PID:  3820, Thread:  1340, Image cmd,ALOCKOUT.DLL - dll_process_detatch
Fri Mar 13 07:29:52 2009, PID:  3904, Thread:  3932, Image cmd,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:30:04 2009, PID:   980, Thread:   828, Image xcopy,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:30:07 2009, PID:  2572, Thread:  2576, Image C:\ScriptLogic\wkix32.exe,ALOCKOUT.DLL - dll_process_detatch
Fri Mar 13 07:30:08 2009, PID:   412, Thread:  1048, Image C:\ScriptLogic\SLstart.exe,ALOCKOUT.DLL - dll_process_detatch
Fri Mar 13 07:30:08 2009, PID:  1864, Thread:  2940, Image cmd,ALOCKOUT.DLL - dll_process_detatch
Fri Mar 13 07:30:15 2009, PID:  1136, Thread:  1140, Image C:\WINDOWS\Explorer.EXE,UserName: plawler, Computer Name: 30S2XC1, Version: Microsoft Windows XP Professional ,Logon Server: \\TN3DC01P - ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:30:17 2009, PID:  2192, Thread:  2204, Image C:\Program Files\Java\j2re1.4.2_14\bin\jusched.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:30:18 2009, PID:  2192, Thread:  2204, Image C:\Program Files\Java\j2re1.4.2_14\bin\jusched.exe,ALOCKOUT.DLL - dll_process_detatch
Fri Mar 13 07:30:20 2009, PID:  2076, Thread:   624, Image C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:30:21 2009, PID:  2180, Thread:  2176, Image C:\Program Files\Network Associates\Common Framework\UdaterUI.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:30:23 2009, PID:  2484, Thread:  2544, Image C:\Program Files\Tools4ever\SSRPM\Enrollment Wizard\SSRPMEnroll.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:30:24 2009, PID:  2660, Thread:  2680, Image C:\WINDOWS\system32\imapi.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:30:25 2009, PID:  2784, Thread:  2792, Image /load,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:30:25 2009, PID:  1520, Thread:  1588, Image C:\WINDOWS\system32\svchost,***StartServiceW Failed!*** (0), Service: Service: IMAPI CD-Burning COM Service (C:\WINDOWS\system32\imapi.exe), RC was: Incorrect function.   (1), GLE was: The operation completed successfully.   (0)
Fri Mar 13 07:30:26 2009, PID:  2808, Thread:  2480, Image C:\WINDOWS\system32\wbem\wmiprvse.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:30:27 2009, PID:  2968, Thread:  3032, Image C:\WINDOWS\system32\ctfmon.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:30:27 2009, PID:  1520, Thread:  1868, Image C:\WINDOWS\system32\svchost,***StartServiceW Failed!*** (0), Service: Service: Network Connections (C:\WINDOWS\System32\svchost.exe -k netsvcs), RC was: Incorrect function.   (1), GLE was: The operation completed successfully.   (0)
Fri Mar 13 07:30:29 2009, PID:  2984, Thread:  2300, Image C:\Program Files\Cisco Systems\VPN Client\vpngui.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:30:32 2009, PID:  3964, Thread:  3972, Image c:\Program Files\Cisco Systems\VPN Client\ipseclog.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:30:33 2009, PID:  2660, Thread:  2680, Image C:\WINDOWS\system32\imapi.exe,ALOCKOUT.DLL - dll_process_detatch
Fri Mar 13 07:31:05 2009, PID:   980, Thread:   828, Image xcopy,ALOCKOUT.DLL - dll_process_detatch
Fri Mar 13 07:31:05 2009, PID:  3904, Thread:  3932, Image cmd,ALOCKOUT.DLL - dll_process_detatch
Fri Mar 13 07:31:40 2009, PID:  3552, Thread:   888, Image NLNOTES.EXE,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:31:41 2009, PID:  3536, Thread:  3560, Image C:\Program Files\lotus\notes\nfileret.EXE,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:31:44 2009, PID:  3596, Thread:  3600, Image C:\Program Files\lotus\notes\NCDaemon.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:31:53 2009, PID:  3536, Thread:  3560, Image C:\Program Files\lotus\notes\nfileret.EXE,ALOCKOUT.DLL - dll_process_detatch
Fri Mar 13 07:31:56 2009, PID:   464, Thread:   492, Image C:\WINDOWS\system32\wbem\wmiprvse.exe,ALOCKOUT.DLL - dll_process_detatch
Fri Mar 13 07:32:02 2009, PID:  3624, Thread:  3040, Image C:\Program Files\lotus\notes\ndyncfg.EXE,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:32:03 2009, PID:  3624, Thread:  3040, Image C:\Program Files\lotus\notes\ndyncfg.EXE,ALOCKOUT.DLL - dll_process_detatch
Fri Mar 13 07:32:05 2009, PID:  3308, Thread:  1816, Image wmiadap.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:32:20 2009, PID:  1092, Thread:  1672, Image C:\Program Files\lotus\notes\ntaskldr.EXE,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:32:20 2009, PID:  3308, Thread:  1816, Image wmiadap.exe,ALOCKOUT.DLL - dll_process_detatch
Fri Mar 13 07:34:02 2009, PID:  2152, Thread:  2160, Image C:\WINDOWS\system32\wbem\wmiprvse.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:35:32 2009, PID:  2152, Thread:  2160, Image C:\WINDOWS\system32\wbem\wmiprvse.exe,ALOCKOUT.DLL - dll_process_detatch
Fri Mar 13 07:39:03 2009, PID:  2068, Thread:  2072, Image C:\WINDOWS\system32\wuauclt.exe,ALOCKOUT.DLL - dll_process_detatch
Fri Mar 13 07:48:02 2009, PID:   424, Thread:  2952, Image C:\WINDOWS\System32\svchost.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:50:06 2009, PID:   424, Thread:   172, Image C:\WINDOWS\System32\svchost.exe,ALOCKOUT.DLL - dll_process_detatch
Fri Mar 13 07:51:25 2009, PID:  3800, Thread:  3804, Image C:\Program Files\lotus\notes\ndyncfg.EXE,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:51:26 2009, PID:  3800, Thread:  3804, Image C:\Program Files\lotus\notes\ndyncfg.EXE,ALOCKOUT.DLL - dll_process_detatch
Fri Mar 13 07:51:51 2009, PID:  1816, Thread:  3308, Image C:\WINDOWS\system32\rsvp.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:52:00 2009, PID:  2688, Thread:  2532, Image mstsc.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 07:58:01 2009, PID:  3692, Thread:   816, Image C:\WINDOWS\System32\svchost.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 08:00:04 2009, PID:  3692, Thread:  3940, Image C:\WINDOWS\System32\svchost.exe,ALOCKOUT.DLL - dll_process_detatch
Fri Mar 13 08:02:24 2009, PID:  2520, Thread:  3276, Image C:\Program Files\LogMeIn Rescue Calling Card\CallingCard.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 08:03:14 2009, PID:   696, Thread:  3412, Image C:\Program Files\LogMeIn Rescue Calling Card\CallingCard.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 08:04:56 2009, PID:   460, Thread:  2900, Image C:\WINDOWS\system32\NOTEPAD.EXE,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
Fri Mar 13 08:06:30 2009, PID:   460, Thread:  2900, Image C:\WINDOWS\system32\NOTEPAD.EXE,ALOCKOUT.DLL - dll_process_detatch

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Asked On
2009-03-13 at 05:19:51ID24227322
Topic

Windows Network Security

Participating Experts
1
Points
500
Comments
2

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Answers

 

by: LingerLongerPosted on 2009-03-13 at 11:47:51ID: 23882387

Usually, this is a result of a service being configured to run as the user in question, or another computer on the network still being logged in with the incorrect credentials (trying to repeatedly send them to Exchange for example in the background).
Check services on the local computer to see if anything is running as the user, check a domain controller for sessions by the user from a computer other than the one you think they're on. Also try this - http://www.shijaz.com/windows/Removing_cached_credentials.htm. Check for any cached credentials with this user's domain account, as this could be trying against a persistent drive mapping or similar.

20120131-EE-VQP-002

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