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01.11.2008 at 06:47AM PST, ID: 23075724
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6.4

Load on Module failed - failed to load Security Policy

Asked by DesCaffreys in Checkpoint Firewall, Enterprise Firewalls

Tags: , ,

Checkpoint VPN-1 & Firewall-1 NGX (R65) Build 427

Hi,

Following a power failure my checkpoint firewall running on windows 2000 server SP4 is refusing to push a policy.  The rulebase in Smartdashboard looks intact, but when I try to push the policy the push fails.  The The 'Verify Policy' confirms all OK, but the push fails on the Advanced Security policy push.  

'The  Desktop Security policy pushes OK, but the push ends with errors;

SYMPTOM 1
Advanced Security - Installation failed. Reason: Load on Module failed - failed to load Security Policy

SYMPTOM 2
On opening SmartView Tracker I get an error
' Failed to read record no 1'

SYMPTOM 3
On opening SmartView Monitor it reports
SmartCenter - Error: SmartCenter CA is not running
Firewall - Error: The security policy is not installed on rar_fw1
VPN - Up but nothing running
SecureClient Policy Server - Error: Policy Server is down

SYMPTOM 4
cpstop and cpstart both report success when tried.

SYMPTOM 5
'fw stat' now shows no policy installed

SYMPTOM 6
'fw fetch rar_fw1' now shows
'Users Database is lost: unable to reload

Failed to read database.
Probably module was never loaded'

SYMPTOM 7
I tried to 'Install Database' in the policy menu.  It reported success but still unable to push policy correctly.

SYMPTOM 8
I tried to perform an upgrade_export to get a current copy of the firewall using the following command;

upgrade_export CPFW_NGXR65_11JAN08

But I got,
Checking the existence of necessary files...
Copying files to temp dir...
Error: Failed to copy files to temporary directory

SYMPTOM 9
A complete reboot has no effect.


Any help would be most appreciated as I have about 30 people looking at walls at the moment.
Thanks

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[+][-]01.11.2008 at 10:53AM PST, ID: 20638989

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[+][-]01.12.2008 at 05:07AM PST, ID: 20643654

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About this solution

Zones: Checkpoint Firewall, Enterprise Firewalls
Tags: Checkpoint, VPN-1 & Firewall-1, NGX (R65) Build 427
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Solution Provided By: grimkin
Participating Experts: 1
Solution Grade: B
 
 
[+][-]01.12.2008 at 05:19AM PST, ID: 20643677

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[+][-]01.12.2008 at 06:21AM PST, ID: 20643830

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[+][-]01.12.2008 at 06:46AM PST, ID: 20643939

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[+][-]01.12.2008 at 08:15AM PST, ID: 20644347

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[+][-]01.12.2008 at 08:52AM PST, ID: 20644486

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[+][-]01.12.2008 at 10:55AM PST, ID: 20644886

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[+][-]01.12.2008 at 11:07AM PST, ID: 20644932

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[+][-]01.13.2008 at 03:52PM PST, ID: 20649913

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