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8.4

Firewall cold spots: web filtering problem through Fortigate 800

Asked by PXRmoto in Enterprise Firewalls, Windows Network Security, Networking Security Vulnerabilities

Tags: fortigate 800, webfiltering, firewall, users, active directory, policies, banning websites, FSAE, not working, fortigate

Good Evening Experts,

The team I currently working with are experiencing a problem with our web filtering policies through Fortigate 800. Certain websites within our banning polices are being allowed through even though our policies clearly state otherwise.
We have checked all of our polices and nothing appearing to be canceling each other out. We have checked our polices with Active Directory, nothing out of ordinary. Even went so far as to disconnect from it, reset and reconnect and each step of the way still able to get sites that shouldn't be reached (mostly porn, games and personal websites). We even checked the Fortigate web filtering site to make sure that none of the websites had been reassigned a different category- not the problem.
We tried logging off, clearing caches and restarting our test laptops-does not work. We checked our hardware, our domain controllers, the laptop ourselves-nothing. Reinstalling FSAE on our domain controllers also does not working. We have tried refreshing groups and that does not working either.
We have 500 users right now that are also not authenticating and showing up as guest in our Log access reports.
The question I need answered is what else are we missing? Has anyone else had this problem as well and if so how did you fix it?

Thank you for your time and patience,
PXRmoto

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Firewall cold spots: web filtering problem through Fortigate 800

Asked by PXRmoto in Enterprise Firewalls, Windows Network Security, Networking Security Vulnerabilities

Tags: fortigate 800, webfiltering, firewall, users, active directory, policies, banning websites, FSAE, not working, fortigate

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