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04.24.2007 at 02:03PM PDT, ID: 22531728
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SBS Premium 2003 - Exchange: random repeating emails

Asked by realitybytes in Watchguard Firewall, Exchange Email Server, SBS Small Business Server

Tags: exchange, repeating, 2003, emails

Every so often, one of the users on our network will receive an email over and over again. This is a seemingly random problem. More often than not, the email includes an attachment, and the attachment is almost always corrupted. But there have been exceptions to both of these characteristics.

These are legitimate (not SPAM) emails from senders who have sent many emails before and since the repeating email. The same sender coould send another email on thesame day and the problem does not recur. I have been completely unsuccessful in trying to recreate the problem. There doesn't seem to be any rhyme or reason to the issue.

We are using Windows Small Business Server Premium 2003 with Microsoft Exchange 2003 as the email server. I've read through several different questions that seem to describe a similar problem. But the answer is almost always something to do with POP3. We are NOT using POP3. We are using SMTP. I've also seen one question where the problem was identified as SPAM SOAP. We are not using that product.

We are using GFI Mail Archiver 4 to archive our email, and GFI Mail Essentials for SPAM filtering. We also use Watchguard Firewall X700 Core. I read one question where a Hardware Firewall was identified as a possible cause of a similar problem. But after reading the referenced document, I was unable to resolve this problem.

Most of the people who have asked this question have ended up not getting a satisfactory resolution, and usually the question ends up being abandoned. I am asking again because my users are getting quite frustrated and are asking me to fix the problem. If you have any useful information or know of anyone who has had this problem and resolved it, I would be very grateful to know the answer.

Thank you in AdvanceStart Free Trial
[+][-]04.24.2007 at 03:26PM PDT, ID: 18970088

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[+][-]04.24.2007 at 04:02PM PDT, ID: 18970265

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[+][-]04.26.2007 at 05:56AM PDT, ID: 18980965

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[+][-]04.26.2007 at 09:17AM PDT, ID: 18982802

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[+][-]04.27.2007 at 01:31AM PDT, ID: 18987339

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[+][-]04.27.2007 at 09:03AM PDT, ID: 18990138

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[+][-]04.27.2007 at 07:40PM PDT, ID: 18993290

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[+][-]04.30.2007 at 10:38AM PDT, ID: 19003109

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[+][-]05.03.2007 at 04:26AM PDT, ID: 19022263

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[+][-]05.03.2007 at 04:31AM PDT, ID: 19022282

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[+][-]05.06.2007 at 10:59AM PDT, ID: 19039562

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[+][-]05.06.2007 at 11:02AM PDT, ID: 19039575

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[+][-]05.06.2007 at 11:12AM PDT, ID: 19039591

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[+][-]05.06.2007 at 11:41AM PDT, ID: 19039659

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[+][-]05.06.2007 at 12:17PM PDT, ID: 19039740

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[+][-]05.06.2007 at 12:43PM PDT, ID: 19039800

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[+][-]05.06.2007 at 02:14PM PDT, ID: 19040005

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[+][-]05.06.2007 at 02:49PM PDT, ID: 19040071

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[+][-]05.07.2007 at 12:15AM PDT, ID: 19041404

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About this solution

Zones: Watchguard Firewall, Exchange Email Server, SBS Small Business Server
Tags: exchange, repeating, 2003, emails
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Solution Provided By: TechSoEasy
Participating Experts: 3
Solution Grade: A
 
 
[+][-]05.07.2007 at 09:34AM PDT, ID: 19043866

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[+][-]05.07.2007 at 09:36AM PDT, ID: 19043885

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