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6.4

Remote Desktop Web Connection Cannot Be Installed... Help!

Asked by PatrickDoman in Watchguard Firewall, Windows 2003 Server, Remote Desktop/Terminal Services

Tags: desktop, connection, web, remote, installed

Windows Server 2003 Std Edition
Windows XP Professional

I am trying to login to a computer at one of my customer's offices with the Remote Desktop Web Connection feature.

I enter the IP address then the virtual director as instructed.
The Windows XP machine I am using to remote control the system says " Remote Desktop Web Connection ActiveX control could not be installed. A connection to cannot be made without a working installed version of the control."  comes up.

I checked and verified the port forward on the firewall.

What can I do to fix this?

The most recent set of windows updates was loaded and now this doesn't work. Also IE 7 was installed and I am running it as well on the machine I am trying to connect with.

[+][-]05/03/07 05:27 AM, ID: 19022546Expert Comment

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[+][-]05/03/07 05:45 AM, ID: 19022665Author Comment

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[+][-]05/03/07 06:01 AM, ID: 19022763Expert Comment

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[+][-]05/05/07 07:18 PM, ID: 19037958Author Comment

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[+][-]05/05/07 11:44 PM, ID: 19038312Accepted Solution

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About this solution

Zones: Watchguard Firewall, Windows 2003 Server, Remote Desktop/Terminal Services
Tags: desktop, connection, web, remote, installed
Sign Up Now!
Solution Provided By: QDS
Participating Experts: 2
Solution Grade: B
 
[+][-]05/25/07 08:20 PM, ID: 19160794Author Comment

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[+][-]06/05/07 08:09 PM, ID: 19222437Author Comment

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