Before you install the client software, make sure the computer does not have any other IPSec
mobile user VPN client software installed. and make sure WG network adpater are not disable (WatchGuard Secure Client Virtual NDIS6 Adapter)
getting phase 1 error normaly is because firewall are not listening VPN traffic, or your VPN traffic are blocked by something else, such as, windows firewall or any other firewall installed in your computer and Gateway firewall, make sure all are allowed VPN traffic outgoing.
try to check profile setting, the vpn gateway ip u try to connect is correct or not.
try to check traffic monitor what are the status when u connect, you can go to policy manager> setup > logging > advance diagnostics > VPN > IKE, set to level high, and enable "Display diagnostics messages in traffic monitor" at bottom.
Main Topics
Browse All Topics





by: dpk_walPosted on 2008-06-18 at 21:36:57ID: 21819268
Can you update if you tried connecting from behind WG itself or from another internet connection; from behind WG you would not be able to connect using MUVPN.
also, can you post some logs from traffic monitor or client which would give some details as to what exactly failed in VPN negotiations.
Thank you.