Question

Cannot login to configure the Firebox

I am trying to configure a Firebox Edge X 10e for wireless connections.  Evidently, the person who first hooked it up used the initial setup wizard found by logging into the device at https://192.168.111.1.

He does not know what password/user name he put in.  So, I did a hard reset of the box and attempted to login through the same 192.168.111.1.  I cannot get it to accept the user name/password default.

Searching the net tells me that the default user is blank and the default password is "wg".  It DOES not login with this.  Blank users and passwords do not work.

I have not used this particular brand, Watchguard Firebox, before.  Does pushing the reset button reset the password and such as would doing so on a Linksys or Netgrear router?  Or should I do something else to reset it?  I've tried what he thinks the password might have been in case it didnt' reset it, but that does not work either, and I have been waiting 45 minutes for tech support to call back and I need to get moving on this.

Thank you.

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Asked On
2008-07-25 at 09:02:43ID23595923
Tags

Watchguard

,

Firebox

,

X Edge 10e

Topics

Watchguard Firewall

,

Networking Hardware Firewalls

,

Network Routers

Participating Experts
4
Points
500
Comments
5

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Answers

 

by: dpk_walPosted on 2008-07-25 at 10:09:13ID: 22090408

It appears that the unit is not reset to factory defaults; can you try resetting the unit to factory defaults again. Did you get a certificate warning; did you accept it.

Please check and update.

Thank you.

 

by: uetian1707Posted on 2008-07-25 at 12:33:19ID: 22091609


Hi,

Sometimes you have to reset it twice to make it work. Try doing it twice.

 

by: computerdoctortexarkanaPosted on 2008-07-26 at 06:27:01ID: 22094972

Actually, it was not reset to factory defaults.  I did not realize that you had to hold down reset while you unplugged it and then plugged it again and actually hold it for 45 seconds.  Since no one really gave me a complete answer, I will give you partial points.

 

by: baseITPosted on 2009-11-30 at 19:56:38ID: 25939772

Had a similar problem with a x20e on firmware 11.1 turns out the Default password for 11.1 isn't "admin/admin" as the site suggests its actually "admin"/"readwrite"

 

by: DJ_PanPosted on 2011-02-07 at 11:34:01ID: 34834749

I know its been closed nut I had the same issue with an edge x15 and I defaulted several times no change, then when i did the last factory reset I set the password to 12345678 at login for fun, and still couldnt use the wizards or firewall rules propely, then i went to authenticate user screen and changed the password to my original selection and amazingly it allowed me to do changes after this,  it seems that when it prompted to set the password the first time after disclaimer and you login it still limited you somehow until you change the pasword once more,

tested twice

20120131-EE-VQP-002

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