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8.6

Watchguard Mobile VPN Client won't connect

Asked by fabiouness in Watchguard Firewall, Virtual Private Networking (VPN)

Tags: Watchguard Mobile VPN firewall Vista

I have a remote user who cannot connect to our Watchguard device that sits behind a network-based firewall though I am able to using his profile on my own PC. We are both running Vista, though he's running 64-bit and I'm only 32, he on a laptop me on a desktop. He can ping the public IP of the Watchguard on the firewall but the client still won't connect. Attached are the logs, first showing a good connection from my PC, then from his. The Mobile VPN versions that are installed are the same, though the "licensed" versions are different and I'm not sure why. Aside from this, the OSes are the only differences I can see. Also, the NBFW is not configured to filter incoming traffic to this IP from only certain addresses. We have other users with different profiles who can connect. Any thoughts? They discontinued support on this device.

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Attachments:

ncpmon1.log (2 KB) (File Type Details)

Watchguard Mobille VPN log

20091021-EE-VQP-81 - Hierarchy / EE_QW_3_20080625

Hall of Fame

1. dpk_wal219,025
2. ljones_cna22,732
3. jmlamb12,700
4. RobWill6,000
5. arnold5,250
6. bzumwalt3,500
6. Rick_O_...3,500
8. Qlemo3,002
9. jodylemoine3,000
10. FrankThe...2,668
11. ahoffmann2,500
11. MikeKane2,500
13. ikalmar2,250
14. Mestha2,200
15. uetian17072,100
16. Gns2,000
16. htam2,000
16. SysExpert2,000
16. ged3252,000
16. Akhater2,000
16. Pber2,000
16. mutahir2,000
16. Bembi2,000
16. dalesit2,000
16. dpetr002,000
16. Sembee2,000
16. MrMander...2,000
16. aZLAn2...2,000
16. StephenJD2,000
16. quinnjudge2,000
16. itsmein2,000
16. SheaDigital2,000
16. ngailfus2,000
16. GTPD222,000
16. thaug2,000
16. hodgeyohn2,000
16. tdd972,000
16. andeporter2,000
16. bignewf2,000
16. Kaffiend2,000
16. blue-scr...2,000
16. thetmanvn2,000
16. EndureKona2,000
16. Phateon2,000
16. 172pilot...2,000
16. uayneb2,000
16. supermarko2,000

1. dpk_wal588,015
2. RobWill46,150
3. hstiles31,400
4. ljones_cna22,732
5. supportsoft15,550
6. jmlamb12,700
7. cv790...11,550
8. mcrossland10,272
9. Zenat10,200
10. bzumwalt10,000
11. arnold9,750
12. lrmoore8,565
13. Sembee8,500
14. fendermb48,175
15. tim_holman7,920
16. tmehmet7,850
17. samccarthy7,200
18. NetAdmin...6,552
19. giltjr6,250
20. keith_ala...6,000
20. MrHusy6,000
22. uetian17075,575
23. charan_j...5,000
24. from_exp4,975
25. Phil_Agc...4,750

Watchguard Mobile VPN Client won't connect

Asked by fabiouness in Watchguard Firewall, Virtual Private Networking (VPN)

Tags: Watchguard Mobile VPN firewall Vista

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