My OWA problems lie within the ISA configuration. I have diagnosed this issue on several different sites and have reinstalled IIS, ISA, and Exchange.
When trying to connect to my OWA site using the mail.myserver.com address, I receive the following error:
The page cannot be displayed
There is a problem with the page you are trying to reach and it cannot be displayed.
--------------------------
Please try the following:
Click the Refresh button, or try again later.
Open the Web site home page, and then look for links to the information you want.
If you believe you should be able to view this directory or page, please contact the Web site administrator by using the e-mail address or phone number listed on the Web site home page.
11004 - Host not found
Internet Security and Acceleration Server
--------------------------
Technical Information (for support personnel)
Background:
This error indicates that the server, while acting as a gateway or proxy, could not find the IP address of an upstream content server.
But when trying to reach the server using http://servername/exchange
This issue started when after reinstalling ISA and not being able to send or receive email on Exchange. I then noticed that the ISA server did not automatically create all of the necessary Destination Set as well as Web Publishing rules. I do have another SBS 03 server that I was able use as template to get the ISA reconfigured but in doing it killed my OWA and generated the error above.
For you ISA gurus: What in ISA would prevent me from accessing this site externally.
I have tried the following solutions but nothing has worked:
http://support.microsoft.c
http://www.webservertalk.c
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That's what confuses me. All of the ports are configured correctly on the server and OWA worked fine before I added the following IP Packet Filters:
SBS SMTP 25 Out CustomFilterSBS SMTP 25 Out CustomFilter
SBS SmtpPredefinedType
SBS Remote Web Workplace CustomFilter
Ater reinstalling ISA these filters were not created and OWA worked fine. I will try disable these to see which one is casuing the issue.
68.209.113.91 anonymous Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; .NET CLR 1.1.4322) 2005-02-07 17:05:56 CASCADE01 - mail.myserver.org - 80 125 421 - http GET http://publishing.myserver
This is the log entry from a test that I conducted. I have search every support document for the solution to Error 11004.
I can access the OWA using any Pocket PC based PDA's (HP IPAQ 6315) web browser and it works fine.
The error code means:
11004: The requested name is valid, but no data of the requested type was found.
You are using ISA 2000, as it is deliverd with SBS 2003 by default?
I assume the following:
1.) Have a look at ISA MMC and right click your server name - properties. You see there "incoming requests" and there should be a rule, which defines, which externals IP addresses (or all) can access the server. Also you can see, on which ports your external Interface will listen to. If you click "edit", you can define authentication methods.
If you have IIS on the same machine, you first have to make sure, that IIS and ISA are not listening on the same IP address and the same port. As IIS is listening on all IP addresses by default, you may run into a conflict. See the following article, how to advice IIS (on W2003 Server) only to listen on its internal IP-Adress, so you can let ISA listen on port 80 / 443 on the external NIC.
http://support.microsoft.c
2.) IF Exchange / OWA is not installed on the same machine than ISA, you will need an additional web publishing rule, which redirects the request to another internal server.
Bembi
Thanks for the detail.
1.) I checked the ISA Server setting and the server is listening on the external IP. Also, I did fail to mention that I'm able to access the server remotely using Terminal Server as well.
I installed the httpcfg utility and it shows the following reults:
httpcfg query iplisten
IP: 192.168.16.2
IP: 127.0.0.1
When compared to a working server, I got the same result.
2.) This is an SBS 03 server with all applications residing on the same server.
As you said, that it worked before adding the three new packet filters, can you decribe the settings of these filters?
Also, I'm a little bit wondering about http://publishing.myserver
publishing is the server name? Or an alias or host header name?
myserver your domain?
The Internet Connection Wizard from the Server Manager'sTo Do List. It is evedent that when I reinstalled ISA it completed without any errors but it did not create all of the components needed for all of the applications to work. I tried several different solutions to correct this problem but to no avail the wizard would fail on the Firewall configuration.
Business Accounts
Answer for Membership
by: srikrishnakPosted on 2005-02-03 at 17:56:22ID: 13221593
Well i dont think so its a DNS related issue. Rather the configuration of ISA. Have you opened the ports on ISA..??
Just make sure you have opned the required ports(25,110,whtever u use on ur mail server.like pop3,smtp,...).Then make sure the connectivity is there from external.
one more thing comes to my mind is can you see any logs from ISA server ???