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02.03.2005 at 12:45PM PST, ID: 21300968
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6.0

OWA not accesable through ISA on SBS 2003

Asked by dmalford in Network Software Firewalls, Enterprise Firewalls

Tags: , ,

My OWA problems lie within the ISA configuration.  I have diagnosed this issue on several different sites and have reinstalled IIS, ISA, and Exchange.

When trying to connect to my OWA site using the mail.myserver.com address,  I receive the following error:

The page cannot be displayed
There is a problem with the page you are trying to reach and it cannot be displayed.

--------------------------------------------------------------------------------

Please try the following:

Click the Refresh button, or try again later.

Open the Web site home page, and then look for links to the information you want.
If you believe you should be able to view this directory or page, please contact the Web site administrator by using the e-mail address or phone number listed on the Web site home page.
11004 - Host not found
Internet Security and Acceleration Server

--------------------------------------------------------------------------------

Technical Information (for support personnel)

Background:
This error indicates that the server, while acting as a gateway or proxy, could not find the IP address of an upstream content server.
 
But when trying to reach the server using http://servername/exchange , internally it works.

This issue started when after reinstalling ISA and not being able to send or receive email on Exchange.  I then noticed that the ISA server did not automatically create all of the necessary Destination Set as well as Web Publishing rules.  I do have another SBS 03 server that I was able use as template to get the ISA reconfigured but in doing it killed my OWA and generated the error above.

For you ISA gurus: What in ISA would prevent me from accessing this site externally.  

I have tried the following solutions but nothing has worked:

http://support.microsoft.com/default.aspx?kbid=832223

http://www.webservertalk.com/archive51-2004-8-357055.html
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About this solution

Zones: Network Software Firewalls, Enterprise Firewalls
Tags: 11004, isa, owa
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Solution Provided By: DarthMod
Participating Experts: 5
Solution Grade: A
 
 
 
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