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06.26.2008 at 08:32AM PDT, ID: 23518611
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5.9

ASA 5520 FTP connection issue

Asked by cgxit in Network Software Firewalls, Enterprise Firewalls, Cisco PIX Firewall

Tags: , , ,

We are trying to connect to a customers ftp site thru our local lan which is behind the ASA firewall. it's give connection error.

but when i connect through  DSL line I can connect the the customers ftp site and download without any issues.

can you look into this  what is the issue on ASA firewall.

Here i also give you packet capture information:

Site have problem: (FTP IP: 64.221.8.20)

Packet capture from outside interface:

 1: 02:35:42.425072 208.48.17.4.10699 > 64.221.8.20.21: S 1217836803:1217836803(0) win 65535 <mss 1260,nop,wscale 0,nop,nop,sackOK>
   2: 02:35:42.469915 208.48.17.4.10699 > 64.221.8.20.21: . ack 1279438701 win 65535
   3: 02:36:42.480657 208.48.17.4.10699 > 64.221.8.20.21: R 1217836804:1217836804(0) ack 1279438701 win 0
3 packets shown

Other Ftp site connect without any problem behind ame firewall: (Ftp: 143.166.11.10)


Packet capture from outside interface:.

  1: 02:39:03.032316 208.48.17.4.26428 > 143.166.11.10.21: S 267640837:267640837(0) win 65535 <mss 1260,nop,wscale 0,nop,nop,sackOK>
   2: 02:39:03.063534 208.48.17.4.26428 > 143.166.11.10.21: . ack 1763479480 win 65535
   3: 02:39:03.081676 208.48.17.4.26428 > 143.166.11.10.21: . ack 1763479507 win 65508
3 packets shownStart Free Trial
[+][-]06.26.2008 at 09:01AM PDT, ID: 21876099

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[+][-]06.26.2008 at 11:11AM PDT, ID: 21877432

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[+][-]06.27.2008 at 06:32AM PDT, ID: 21883431

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[+][-]07.01.2008 at 06:36AM PDT, ID: 21907631

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[+][-]08.11.2008 at 06:27AM PDT, ID: 22204081

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About this solution

Zones: Network Software Firewalls, Enterprise Firewalls, Cisco PIX Firewall
Tags: Cisco, ASA 5520, 7.0(7), FTP connection problem
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Solution Provided By: _jesper_
Participating Experts: 1
Solution Grade: C
 
 
 
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20081112-EE-VQP-42 / EE_QW_2_20070628