windows 7 firewall error

Check this link

Error 0x80070424 ocurs when you use Windows Update, Microsoft Update, or Windows Firewall

http://support.microsoft.com/kb/968002#method6

i ran the 3 microsoft fixit

and still same firewall error

Click the Start button.
In the Start Search box, type in cmd
Right click on the Command Prompt in the search results and select Run as Administrator.
Click OK or Yes to the UAC prompt.


Use the following netsh command to turn the Firewall off:

netsh advfirewall set allprofiles state off

Use the following netsh command to turn the Firewall back on:

netsh advfirewall set allprofiles state on

Use the following netsh command to reset it back to its default settings:
 
netsh advfirewall reset

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>netsh advfirewall set allprofiles state off

An error occurred while attempting to contact the  Windows Firewall service. Mak
e sure that the service is running and try your request again.


C:\Windows\system32>netsh advfirewall set allprofiles state on

An error occurred while attempting to contact the  Windows Firewall service. Mak
e sure that the service is running and try your request again.


C:\Windows\system32>netsh advfirewall reset

An error occurred while attempting to contact the  Windows Firewall service. Mak
e sure that the service is running and try your request again.

Select allOpen in new window

Start the Windows Firewall Services manually
 
http://support.microsoft.com/kb/2530126?wa=wsignin1.0

If no success some further reading

Stop-the-Bleeding-First-Aid-for-Malware
Malware Fighting – Best Practices)
Rogue-Killer-What-a-great-name

what should I do

so norton or windows, but not both

I have troubleshooted many options

so this is the correct answer for me

thanks

Your welcome :)