That's what I tought too. But we also have few pc with individual antvirus software and I already tested it with AVG or Norton. Only AVG can detect that virus. Other pc is ok, as if there is no virus at all.
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Question
How to clean Win32/Sality Virus. Urgently need help!!!
I have 2 antivirus softwares, Norton AV and AVG free software. When I try to access an execution file stored in my server which installed with Norton Antivirus software, my AVG antivirus software detect "threat detected Virus found Win32/Sality ". Norton AV didn't detect any.
My AVG can only detect but cannot clean or remove the virus. I thought Norton AV is a powerful software.
The only reason may be it was not uptodate BUT I doublecheck and found that it was configured with auto update.
So my problem is how to remove/repair/ or clean the virus. 2nd is I just want to know why Norton didn't detect any ?
Please helpme.
Thanks.
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Answers
KG1973,
Did you try the manual removal of the virus?
http://www.sarc.com/avcent
If you do not find any trace of the files and keys indicated in the link, then the virus is gone or was never there.
Sorry war1,
I am still working on it. The virus is gone, but I don't know how. We disable AVG AV software. Even the virus is gone, but still the user can't access the execution file from the server. Then I changed their privileges as poweruser, which somehow permit them to access.
I'm confused and I am not sure whether this has something to do with virus or not. Enduser should not be given such poweruser account due to security reason but at this time I don't have much choice.
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by: war1Posted on 2007-01-13 at 00:27:30ID: 18307265
Greetings, KG1973 !
Win32/Sality is known virus and should be detected by Norton AV. It could be that AVG detected a false positive.
1. First issue you have is that you have 2 antivirus programs running in active move at the same time? The two AV programs will conflict with each other. Temporarily disable both active scans.
2. Run a manual scan of NAV on the exectable file. Do you find the Win32/Sality virus?
Run a manual scan of AVG on the exectable file. Do you find the Win32/Sality virus?
3. If you get a positive with one antivirus, and not the other, check with a third AV scanner to see which is correct.
Housecall Online Scan
http://housecall.antivirus
or
Panda Activescan
http://www.pandasoftware.c
or
Kaspersky Virus Scan
http://www.kaspersky.com/v
4. If you have the virus and need to remove it, here is Norton method of removal
http://www.sarc.com/avcent
You need to disable System Restore and delete in Safe Mode.