With today's malicious virus and spyware infections, a multi-pronged approach is required to cleanly removing all traces of an infection from a system. Anti-virus companies today filter through approximately 50,000 new viruses a day so unfortunately, even the most expensive and up-to-date anti-virus tool is not 100% effective at all times. Thankfully, there are very effective and FREE resources to help remove this malicious infections from your system.
*NOTE* Once a system is infected, the only real method for ensuring the system is clean of any malicious infection is to perform a installation of the operating system from a safe source such as media acquired from a legitimate vendor. With that said, the following tools can be used to help clean an infection from a system.
After ensuring that your local anti-virus software is installed, your virus signatures are up-to-date and a full scan on the system is run, I would suggest using these anti-virus/anti-spyware tools in the following order:
1. Malwarebytes' Anti-Malware (http://www.malwarebytes.o
2. SUPERAntiSpyware (http://www.superantispywa
3. ComboFix (http://www.combofix.org/)
Additionally, to help detect and remove rootkits, you could use the following tools:
1. F-Secure's Blacklight (http://www.f-secure.com/e
2. Trend Micro's Rootkit Buster (http://www.trendmicro.com
If you ever have an issue downloading or running one of these applications from your system, you can rename the file as it is downloaded to help circumvent any anti-security controls the malicious infection has implemented.
Additionally, if you're looking for a FREE anti-virus application, Microsoft has recently released their new Security Essentials which many of my clients have had great luck with in keeping their systems protected as well as cleaning up existing infections. You can download Microsoft's Security Essentials at www.microsoft.com/Security
Hope these help & good luck!
Mike
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by: jeff_01Posted on 2009-11-06 at 23:01:56ID: 25765253
You need to be more specific.
Most viruses can be removed using normal antivirus programs in conjunction with a antispyware/antimalware program.
Try the following programs,
AVG Free Edition,
Spybot S&D,
Malwarebytes
I would suggest at least running AVG as well as Spybot. Run Spybot to immunize the system and remove anything it finds and then run a full AVG scan and remove anything it finds. Then reboot your pc and run them both again to verify the problem is gone. If that doesnt work you may need to find a removal tool speceificaly made to remove your exact threat.