PC may be INFECTED WARNING! Your personal photos, FB and other personal passwords, as well as credit card information are at risk! Your PC has been exposed to a fatal trojan virus 1-888-576-5464
Have you heard of this yet: Your Windows Computer May Be INFECTED WARNING! Your personal photos, Facebook and other personal passwords, as well as credit card information are at risk! Your Computer has been exposed to a fatal trojan virus while browsing recent adult-oriented websites. For help removing viruses, call Tech support online right away: 1-888-576-5464 (Toll-FREE, High priority Call Line) He has Norton 360, is a fullscan and Norton Power Eraser enough to get rid of this?
pjam
Most definitely some kind of Ransom virus. hopefully no one clicked on it yet.
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You can check out my article for virus removal. The link below has several methods of removing and cleaning up systems.
Here: Virus Removal Methods
Here: Virus Removal Methods
if he has norton 360 - update it and run a full scan
if it does not remove the virus , remove norton, and install another AV
scan also with mbam, as said : http://www.malwarebytes.org/mbam.php MBAM
or even Roguekiller http://majorgeeks.com/RogueKiller_d6983.html Roguekiller
if it does not remove the virus , remove norton, and install another AV
scan also with mbam, as said : http://www.malwarebytes.org/mbam.php MBAM
or even Roguekiller http://majorgeeks.com/RogueKiller_d6983.html Roguekiller
ASKER
It looked much worse than it really was. I ran Norton 360 and never saw it again! Ran MBAM just in case, it found nothing. I think it was just something to scare you into purchasing from them. The user coul dnot close out of the popups. Thanks!