Spyware problem on PC - XP anitvirus (spyware) - Cannot remove - Attached hijackthis log

Try something liek Rogueremover, should help improve things a bit

http://www.softpedia.com/get/Antivirus/RogueRemover.shtml

Also you should download & run Smitfraudfix which should finalize the issue

http://siri.geekstogo.com/SmitfraudFix.php

Now to analyze your log


All these are Malware related, if not cleaned up by the above tools , manually remove them using HJT / manual search & delete .

O2 - BHO: &Research - {037C7B8A-151A-49E6-BAED-CC05FCB50328} - C:\WINDOWS\system32\winsrc.dll

O4 - HKCU\..\Run: [ieupdate] "C:\WINDOWS\system32\ieupdates.exe

O21 - SSODL: gimmicks - {40dcff6e-af8d-4183-8ebe-a82270ac449e} - (no file)


Please post another hijack this log just to be sure .

Thanks guys...the sdfix seems to have done the job.

Here is a copy of the sdfix log and another hijackthis log.


[b]SDFix: Version 1.192 [/b]
Run by Administrator on 31/12/2001 at 23:26

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

[b]Checking Services [/b]:


Restoring Windows Registry Values
Restoring Windows Default Hosts File

Rebooting


[b]Checking Files [/b]:

Trojan Files Found:

C:\WINDOWS\system32\ieupdates.exe  - Deleted
C:\WINDOWS\system32\winsrc.dll  - Deleted





Removing Temp Files

[b]ADS Check [/b]:
 


                                 [b]Final Check [/b]:

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2001-12-31 23:35:11
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


[b]Remaining Services [/b]:




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\Program Files\\Grisoft\\AVG Free\\avginet.exe"="C:\\Program Files\\Grisoft\\AVG Free\\avginet.exe:*:Enabled:avginet.exe"
"C:\\Program Files\\Grisoft\\AVG Free\\avgamsvr.exe"="C:\\Program Files\\Grisoft\\AVG Free\\avgamsvr.exe:*:Enabled:avgamsvr.exe"
"C:\\Program Files\\Grisoft\\AVG Free\\avgcc.exe"="C:\\Program Files\\Grisoft\\AVG Free\\avgcc.exe:*:Enabled:avgcc.exe"
"C:\\Program Files\\Grisoft\\AVG Free\\avgemc.exe"="C:\\Program Files\\Grisoft\\AVG Free\\avgemc.exe:*:Enabled:avgemc.exe"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\WINDOWS\\system32\\lxddcoms.exe"="C:\\WINDOWS\\system32\\lxddcoms.exe:*:Enabled:Lexmark Communications System"
"C:\\Program Files\\Lexmark 2500 Series\\lxddamon.exe"="C:\\Program Files\\Lexmark 2500 Series\\lxddamon.exe:*:Enabled:Lexmark Device Monitor"
"C:\\Program Files\\Lexmark 2500 Series\\App4R.exe"="C:\\Program Files\\Lexmark 2500 Series\\App4R.exe:*:Enabled:Lexmark Imaging Studio"
"C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\SAGENT4.EXE"="C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\SAGENT4.EXE:*:Enabled:SAgent4"
"C:\\WINDOWS\\system32\\muzapp.exe"="C:\\WINDOWS\\system32\\muzapp.exe:*:Enabled:MUZ AOD APP player"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Lexmark 2500 Series\\app4r.exe"="C:\\Program Files\\Lexmark 2500 Series\\App4R.exe:*:Enabled:BorgListener"

[b]Remaining Files [/b]:


File Backups: - C:\SDFix\backups\backups.zip

[b]Files with Hidden Attributes [/b]:

Mon 28 Jan 2008     1,404,240 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SDUpdate.exe"
Mon 28 Jan 2008     5,146,448 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe"
Mon 28 Jan 2008     2,097,488 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe"
Thu  8 May 2008             0 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\385cb67dda0ffd4dea8c0d990dc65796\BIT1.tmp"

[b]Finished![/b]




Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 16:37:39, on 15/06/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\lxddcoms.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0T1.EXE
C:\Program Files\MarkAny\ContentSafer\MAAgent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\PocketCam 3Mega\ICON.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ie/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [LXDDCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXDDtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [EPSON Stylus C46 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0T1.EXE /P23 "EPSON Stylus C46 Series" /O6 "USB003" /M "Stylus C46"
O4 - HKLM\..\Run: [MAAgent] C:\Program Files\MarkAny\ContentSafer\MAAgent.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\FlashUtil9e.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: PocketCam 3Mega Monitor.lnk = ?
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {138E6DC9-722B-4F4B-B09D-95D191869696} (Bebo Uploader Control) - http://www.bebo.com/files/BeboUploader.5.1.4.cab
O21 - SSODL: gimmicks - {40dcff6e-af8d-4183-8ebe-a82270ac449e} - (no file)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: lxdd_device -   - C:\WINDOWS\system32\lxddcoms.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

--
End of file - 4518 bytes

You can fix this entry below in Hijackthis:
O21 - SSODL: gimmicks - {40dcff6e-af8d-4183-8ebe-a82270ac449e} - (no file)


C:\WINDOWS\system32\muzapp.exe <-- do you know this file, can you please rightclick on it and look at the properties? I'm just curious about it, It seems to belong to this  --> MUZ AOD APP player

Glad to know it seems to be resolved.

Thanks for the points and excellent grading!