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08/17/2009 at 07:48PM PDT, ID: 24660279
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9.1

Support Ticket Freeware (or low cost) ?

Asked by finance_teacher in Business Management Software, IT Administration, Open Source Programming

Tags: Software -- Support Ticket Tracker

Does anyone know of freeware
(or low cost software) that does
something like the following since
I would like my employees to be able
to post issues via our Intranet ?

  1.jpg = user logs in
 2a.jpg = user sees list of all tickets,
          including "# of Available Tickets"
          they can still use
 2b.jpg = user scrolls to bottom of ticket
          list and submits new ticket if desired
          (and gets an email with ticket details)
 3.jpg  = user views existing ticket DETAILS,
          doing a "Post a Reply" if needed
          (and gets an email with ticket details)
Attachments:
 
1
1
 
 
2a
2a
 
 
2b
2b
 
 
3
3
 
[+][-]08/17/09 10:20 PM, ID: 25120284

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[+][-]08/18/09 06:15 AM, ID: 25122822

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[+][-]08/18/09 07:24 AM, ID: 25123559

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About this solution

Zones: Business Management Software, IT Administration, Open Source Programming
Tags: Software -- Support Ticket Tracker
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Solution Provided By: suveer_patil
Participating Experts: 4
Solution Grade: A
 
 
[+][-]08/20/09 07:02 PM, ID: 25148592

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