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8.3

Websense Filtering Services "Lock up" an need  Restarting

Asked by joe3000 in Education Industry, Business Management Software, Internet & Email Software

Tags: Websense, Websense Enterprise, 6.3.1

Hi Experts,
   We have Websense installed on a single policy server at our main office and the filtering agent is installed on servers at each of our school sites.  About every week , the filtering service freezes up and needs to be restarted. Websense manager on the policy server shows the services as not running. The services will display as started in the services mmc on the site servers, but I have to manually stop  and restart the EIMserver.exe and NetworkAgent.exe services to get them to work again.  How can I prevent this from happening every week?  Is there a way to diagnose what is causing the problem?
[+][-]03/11/08 02:43 PM, ID: 21100697Accepted Solution

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About this solution

Zones: Education Industry, Business Management Software, Internet & Email Software
Tags: Websense, Websense Enterprise, 6.3.1
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Solution Provided By: smckellar83
Participating Experts: 3
Solution Grade: B
 
[+][-]03/12/08 05:58 PM, ID: 21112386Author Comment

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