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Asked by ChrisShirley in MS Dynamics GP
Hello,
I have a user that's been getting "Error - 0" a lot when she tries to launch the drill down viewer (either from within FRx or by launching the executable manually). I've also been fighting this for a long time and its been a pain to trace down because rebooting her system would fix the problem for a day or two then its back all of a sudden.
I came across a forum that indicated the print spooler service was causing the problem (which made sense because rebooting her system fixed the issue temporaraly). So manually restarting the spooler service did indeed temporaraly fix the issue. Stopping the service all together would force the "Error 0" condition. I then uninstalled all of her printers and "fake" printers and installed her only printer using the latest HP 4200 drivers. Still having the problem..
I've also read that it could be a security related issue for the folders that FRx is installed to. FRx and the drill down viewer are both running as a local administrator and I've also given her user account full control of the FRx folders. No change in behavior either way.
If anyone can shed any light on this I would be much appreciative.
Her specs are:
i7 920
6GB DDR3-1600
Vista Ultimate x64 w/SP2
20090824-EE-VQP-74 - Hierarchy / EE_QW_3_20080625