CRM Exchange E-Mail Router - working, but error 80004005, and internal messages losing body

Hello there,

We are currently running fine, but with the E-mail router, have the following issues...

1) Messages sent to the CRM Queue email addresses are getting into the queue, but the Body of the messages loses all content. But, emails sent to the same queue will retain the body if sent from external email addresses.

2) On the Exchange server running the E-Mail router, seeing following error of "Event 0" in the Application log...

System.Runtime.InteropServices.COMException (0x80004005): Unspecified error

   at CDO.MessageClass.get_Attachments()
   at Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceMessages.GetAttachedMessage(ExchangeSinkServiceLogger logger, Connection connection, ExchangeSinkServiceMailbox mailbox, Message message)
   at Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceCore.ProcessMessage(Connection connection, ExchangeSinkServiceMailbox mailbox, Recordset recordSet)
   at Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceCore.ProcessMailbox(ExchangeSinkServiceMailbox mailbox)

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Have tried with Local System (default), and am now using a domain account with necessary permissions. Start Free Trial